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Gurnee Volkswagen

Gurnee, IL

3.9
1,177 Reviews

6301 W Grand Ave

Gurnee, IL

60031

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1,177 Reviews of Gurnee Volkswagen

November 26, 2010

We were dealing with three competing local dealers and the experience at Gurnee VW was head and shoulders above the others. They were as kind as could be; provided a no pressure atmosphere AND sold us a g More

by Tellis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad and Ryan Hunn
October 26, 2010

I am extreamly happy about the way my whole purchase was handeld from showing cars to last bit of paper work the whole team was great so far I am glad to be driving a 2010 vw jetta tdi it is great teo was v More

by djcjb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teo Pobega
October 17, 2010

I went to three other VW dealers before visiting Gurnee. In each case id gone in with approved financing just wanting to make a deal....just a few bucks off a 2011 Tiguan...no one wanted my business, at lea More

by Heatherj
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ryan, Joe and Joseph F
October 12, 2010

I have been doing business with Gurnee Volkswagen for the past 11 years and I wouldn't go anywhere else!! I have leased 3 Volkswagens with their help and I've loved them all! The service is wonderful and so More

by MakDoz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch
Oct 12, 2010 -

Gurnee Volkswagen responded

Thanks very much for the business and the kind words. We are always here to help. Thanks, Mitch

October 11, 2010

Our whole experience was a delight.No haggle pricing make it easy to buy. We got the best interest available and our monthly payment was actually smaller that first stated. Getting free service for three ye More

by donaldjaky
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe & Joseph
Oct 12, 2010 -

Gurnee Volkswagen responded

Thanks for posting your Gurnee Vw experience. We will continue to strive to provide the best service. Appreciate it, Mitch

October 07, 2010

Overall, our experience was awesome! everyone was very fun and informative. Definitely clicked with my personality as a young first time car buyer. I didn't feel pressured at all considering it was my fir More

by vanessa21888
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle, Brad (B-RAD), Mitch
Oct 12, 2010 -

Gurnee Volkswagen responded

We all appreciate the kind words and the business. We are dedicated to providing the best buying experience possible. Thanks again, Mitch

September 23, 2010

Gurnee VW provided such a positive and easy car buying experience. I never felt pressured and always felt like I was getting a fair honest price. They treated me with respect and as a friend which made More

by happyvws
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe David, Joseph Furrer
Oct 12, 2010 -

Gurnee Volkswagen responded

We all appreciate the business. Please remember we are here when you need us the most. Thanks, Mitch

September 17, 2010

My buying experience at Gurnee Volkswagen could not have been better. It simply exceeded my expectations in every respect. The condition of the car I purchased, the representations made by the sales team, More

by fairchild173
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Horwitz, General Manager
Oct 12, 2010 -

Gurnee Volkswagen responded

Thanks for the kind words. We will continue to get better and we always appreciate the nice comments. Thanks, Mitch

September 11, 2010

Friendly saleman (Jeff Breyer) and general manager (Mitch Horwitz). Did not presure me in the purchasing of a new car. The trade allowance in which they offered me and the final price which they quoted me wa More

by Thomas Drehobl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Breyer
Oct 12, 2010 -

Gurnee Volkswagen responded

Tom, thanks for taking the time to post your comments. The best part about Gurnee VW is that we don't forget you after the purchase. Enjoy, Mitch

September 07, 2010

I was treated very well by the persons I worked with at Gurnee Volkswagen. I did not feel pressured at all. The sales staff was very informative and friendly. Over all a very good car buying experience. To More

by chrisn58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe David, Brad
Oct 12, 2010 -

Gurnee Volkswagen responded

Thanks for taking the time to post your remarks. We as always appreciate the feedback. Thanks, Mitch

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