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Gurnee Volkswagen

Gurnee, IL

3.9
1,177 Reviews

6301 W Grand Ave

Gurnee, IL

60031

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1,177 Reviews of Gurnee Volkswagen

January 29, 2019

Service was exceptional. Service department got me in the same day. Very professional and friendly service. Justin, who took care of me was an absolute pleasure to work with. More

by maribling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Zoot
January 26, 2019

A+++++ This company has very good service. Their place is very quick, clean, and affordable. I recommend this company to everyone that needs a new or used ca More

by Americanstoneworks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandi Negrau
January 12, 2019

Amazing service Attention to detail. They keep there word on when the work will be done. Very knowledge and easy to work with. I will Definitely be going back More

by Morelock06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I forgot here name, girl in service department
January 08, 2019

I was treated very well at this VW dealership when I came in Angel greeted me today and got my VW Tiguan in and out of the service area in a fairly short time. She provided excellent customer service. My issue w More

by J3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel, Customer Service
January 07, 2019

Matt is the best If you're looking to buy a VW Matt is your guy. Very knowledgeable about product and he got me an aggressive price on my Jetta. Will be buying from hi More

by Jon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt "The Aussie" Colrain
January 06, 2019

Great experience with repair Thanks again to Gurnee VW! This is my 3rd time for bringing in my 2009 jetta tdi for a major service and have been VERY happy everytime. I have worked More

by Matt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel, Tyler Hinz
December 23, 2018

Best car buying experience ever From the initial phone contact through agreeing on final price, friendly, professional and honest service and care. On the test drive my salesperso More

by dbabobw
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh (service manager), Matt "The Aussie" Colrain
December 22, 2018

Excellent Test Drive From the original telephone conversation with Matt Colrain, It is has the most enjoyable experience ever purchasing a new car. Gurnee VW is definitely More

by x69033
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt in Finance, Matt "The Aussie" Colrain
December 20, 2018

Matt the Awesome Aussie Matt, went above and beyond throughout the entire sales process. He was great to work with and very knowledgeable. Nice job Matt and thank you! More

by Dano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Customer Service
December 20, 2018

Gurnee Volkswagen Matt Colrain was very informative and friendly, he took us each around in the car and took a lot of time to explain all of the features and the full p More

by Jen1976
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt "The Aussie" Colrain
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