Gurnee Volkswagen
Gurnee, IL
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1,177 Reviews of Gurnee Volkswagen
Beat Car buying experience Sandi is the best salesman around! He took his time with me, answered all my questions and went on a couple test drive until we found the perfect ca Sandi is the best salesman around! He took his time with me, answered all my questions and went on a couple test drive until we found the perfect car!! Josh the sale manager work with us on getting the best price. What a great dealership!!! Thank you, my son loves his new car. More
Very good service department experience I had a dead battery. It was charged allowing me to go to the dealership. I was pleased with the service and the battery is working fine. I had a dead battery. It was charged allowing me to go to the dealership. I was pleased with the service and the battery is working fine. More
Sales person promised to have the car full tank, got the car with 1/4 tank. His answer was that his boss did not allowed??? person promised to have the car full tank, got the car with 1/4 tank. His answer was that his boss did not allowed??? More
50/50 Well when I took my Car there I didn’t expect it to be there for 3 1/2 wks. It took 2 1/2 wks to finally get a Loaner Car!!!! I only re’cd 1 phone cal Well when I took my Car there I didn’t expect it to be there for 3 1/2 wks. It took 2 1/2 wks to finally get a Loaner Car!!!! I only re’cd 1 phone call the whole time my car was in the Shop there! I was Very Very Patient!!! I would call 1time a week but I had to call 5-6 times before I actually spoke to someone!!!!!! I called July 18 to check on the status of my car and I was told “Oh it will be ready today by 5:30pm” so I’m like When was I going to get A Call to say “ Hey your car will or is ready”? More
A Very satisfied customer Great knowledgeable, personable, and friendly people to do business with. My compliments to Rayan, Kyle, and Ryan for their above and beyond efforts Great knowledgeable, personable, and friendly people to do business with. My compliments to Rayan, Kyle, and Ryan for their above and beyond efforts to make this senior Veteran’s buying experience a memorable and quite pleasant one. Thank you. Ron More
Excellent service!!!👍👌 The service department and parts department mgr. Tyler excellence in services ! Kyle, the service manager very friendly and in attentiveness . Tyle The service department and parts department mgr. Tyler excellence in services ! Kyle, the service manager very friendly and in attentiveness . Tyler to service writer very knowledgeable. Aaron, the mechanic whom services my vehicle 🚗 is superb ! Thumbs up all away around!👍 More
repairs i have a 2005 bug that needs some help and whenever i go to the dealership they are great. This past trip Tyler took me to pick up some lunch while i i have a 2005 bug that needs some help and whenever i go to the dealership they are great. This past trip Tyler took me to pick up some lunch while i waited. More
great job Gurnee VW Thanks to all at Gurnee Volkswagen for making a vehicle buying experience the best I have ever had! Ask for Moses Rodriguez, Product Specialist / Sale Thanks to all at Gurnee Volkswagen for making a vehicle buying experience the best I have ever had! Ask for Moses Rodriguez, Product Specialist / Sales, he will help you get through the experience, a very knowledgeable and professional. call 847-855-1500 or e-mail mrodriguez@gurneevw.com him for a scheduled a visit and have a wonderful car buying experience. Josh, Sales Mgr. Rayan Kamran, Finance and Abby, Cashier will help too. thanks jd buller reps. More
Best Service Ever Angel in the Service Department definitely lives up to her name. She went above and beyond to help me through the process. Every thing went smoothly a Angel in the Service Department definitely lives up to her name. She went above and beyond to help me through the process. Every thing went smoothly and I was very satisfied with the service I received. More
service is amazing Angel is amazing. She makes the process so easy and talks you through everything. She is very honest!! She is the best!!! I always feel confident t Angel is amazing. She makes the process so easy and talks you through everything. She is very honest!! She is the best!!! I always feel confident that my car is in good hands. More