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Gunn Honda - Service Center

San Antonio, TX

4.7
2,055 Reviews
Call Service Center (210) 361-9784

2,055 Reviews of Gunn Honda - Service Center

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October 05, 2021

Dealership always prompt courteous and professional. We have been with Gunn Honda for 20 years. More

by everstone2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parish Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Pendergrass-Esparza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donny Penn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Toepfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Valague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe esparza
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Oct 20, 2021 -

Gunn Honda responded

You made my day! I am so glad to hear that for the past 20 years our service team has been able to accurately diagnose your vehicle. We appreciate your business and lifelong loyalty to Gunn Honda.

October 04, 2021

Really great service! Was in and out fast! Kept me up to date on my car. More

by Tori
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Ward
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Oct 20, 2021 -

Gunn Honda responded

Thank you for your FIVE STAR review, we appreciate your business and look forward to welcoming you back to Gunn Auto.

October 03, 2021

Rosa was awesome . Very professional andKept me fully Rosa was awesome . Very professional and Kept me fully informed. She provided excellent service which exceeded my expectations. Thank you Also More

by ShellB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 20, 2021 -

Gunn Honda responded

Thank you for your FIVE STAR review! I am thrilled to know that Rosa delivered the excellent service we strive to provide each customer and that she exceeded your expectations. I will inform her leadership team about your kind comments. We look forward to welcoming you back to Gunn. Drive safe out there!

October 03, 2021

Traveling for a funeral. Hit a curb at night in Boerne and damaged 2 tires. Got new tires at Discount Tires. Had a rim damaged. Drove to SA and got a new rim at Gunn Honda. Bobby was great there. He sent More

by ldknox9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bobby (forgot last name)
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Oct 20, 2021 -

Gunn Honda responded

WOW, thank you for the FIVE STARS for Customer Service and Friendliness. We appreciate you for mentioning Bobby, I am thrilled to know that he delivered the excellent service we strive to provide each customer and that he has exceeded your expectations! We appreciate your business and look forward to welcoming you back to Gunn Honda.

Oct 21, 2021 -

ldknox9 responded

Yes 5 stars for customer service because of Bobby P and his help. But terribly disappointed in work quality as stated in original rating. Only 2 stars there and that may be too high. Didn’t even get across town before your repairs failed.

October 02, 2021

Gunn Honda takes great care of my car at a decent price. I've been using them for years. Rosa is my service rep and she's terrific. More

by Sue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 14, 2022 -

Gunn Honda responded

Thank you for your 5-star review, we appreciate your business and look forward to welcoming you back to Gunn Honda!

September 30, 2021

Service Quality was good as always. I have been visiting this location for almost the past six years. Thank you Gun Honda for your service! More

by Marwan_w
Recommend Dealer
Yes
Employees Worked With
Steven
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Feb 14, 2022 -

Gunn Honda responded

It is important our customers feel completely confident with the customer service they received, and it made us happy to read your review. If there are any other automotive needs, we can assist you with, please don't hesitate to call us or stop by. Thank you!

September 30, 2021

Toni Simpson is always helpful, personable, & efficient. Explains diagnosis & gets my problem fixed. He’s your asset! More

by laurie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toni. Simpson
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Feb 14, 2022 -

Gunn Honda responded

Laurie, thank you for taking the time to leave this super 5-star review! We are so proud to know that Toni not only delivered the excellent customer service we strive to provide each of our valued customers but was able to quickly service your vehicle. Your referrals and recommendations mean a lot to us. We look forward to welcoming you back to Gunn Honda.

September 24, 2021

Gunn Honda has the best customer service. Even if I need an oil change, the price and service is much better than a quick oil change place. They truly care about you and your vehicle, not just to rush you t More

by Jane Collette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 28, 2021 -

Gunn Honda responded

Jane, thank you so very much for taking the time to leave a review and a FIVE STAR rating! I am proud to know that our team delivered professional and friendly service to you during your recent visit and that we were able to service your vehicle so quickly. We look forward to seeing you again at Gunn.

September 24, 2021

When I bring my car here for service it is always fast and efficient what they quote me is exactly what I pay More

by Happy car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Toepfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 28, 2021 -

Gunn Honda responded

Thank you for the fabulous FIVE STAR review, I am proud to know our team delivered the excellent customer service we are known for. We appreciate your business and look forward to welcoming you back to Gunn.

September 23, 2021

Great service writer (Toni). Quick work . Easy to schedule work. Extended service hours. Convenient location More

by Tony S. M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toni Simpson
Report | Print
Feb 14, 2022 -

Gunn Honda responded

Thank you, Tony! We’re glad Mr. Simpson could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

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