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Gunn Honda - Service Center

San Antonio, TX

4.8
2,038 Reviews
Call Service Center (210) 361-9784

2,038 Reviews of Gunn Honda - Service Center

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November 27, 2024

Recently sent in to do some warranty work. Robert A is my advisor and he always does an excellent job assisting me. Highly recommend. More

by Dan C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert A
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Nov 27, 2024 -

Gunn Honda responded

Thank you for your kind words! We're thrilled to hear that Robert A. continues to provide you with excellent service. We truly appreciate your recommendation and look forward to assisting you with any future needs. Your satisfaction is our top priority!

November 27, 2024

I have gone to this dealership for car maintenance with every Honda that I have owned Every visit is consistent with exceptional and customer driven service. More

by c_ta711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Esparza
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Dec 03, 2024 -

Gunn Honda responded

Thank you for your continued trust in us for all your Honda maintenance needs! We're thrilled to hear that each visit has met your expectations with exceptional, customer-focused service. Your loyalty means a lot, and we look forward to serving you for many more years!

November 26, 2024

Without a doubt my experience at Gunn was better than Hill county Honda. I hope future experiences go as well. More

by ranzel4231
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 27, 2024 -

Gunn Honda responded

Thank you for sharing your feedback! We’re so glad to hear your experience at Gunn exceeded expectations. We truly appreciate your trust and are committed to providing excellent service every time. We look forward to ensuring your future visits are just as great!

November 23, 2024

TONY was a complete professional. Very knowledgeable and quick to please. In addition, the service was quick of high-quality. More

by acevedoray249
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
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Nov 25, 2024 -

Gunn Honda responded

Thank you for your kind words! We're delighted to hear that Tony provided you with professional, knowledgeable, and high-quality service. It’s our goal to deliver efficient and exceptional experiences, and we’re thrilled we met your expectations. We appreciate your feedback! Thank you for choosing Gunn Honda!

November 14, 2024

Great dealership that is very clean, friendly, informative and accommodating. Will make sure to come back for future service. More

by Edls12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chanti
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Nov 14, 2024 -

Gunn Honda responded

Thank you for your wonderful feedback! We’re pleased to hear that you found our dealership clean, friendly, and informative. Providing an accommodating experience is our goal, and we're grateful for your trust. We look forward to serving you again in the future!

November 01, 2024

Honest and knowledge personnel that gives right advice and take care of small details as allways More

by Ssordoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chianti
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Nov 08, 2024 -

Gunn Honda responded

Thank you for your kind words! We're thrilled to hear that our team provided honest and knowledgeable service, offering the right advice and paying close attention to details. We always strive to exceed expectations and make every visit a positive experience.

October 31, 2024

Efficient and friendly service. Scheduled appointment and lasted the time they estimated. Clean waiting room. More

by aaronjackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Toepfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Gunn Honda responded

Thank you for your feedback! We’re glad to hear that you experienced efficient and friendly service and that your appointment stayed on schedule. It's great to know you appreciated our clean waiting room as well. We look forward to serving you again!

Nov 12, 2024 -

Gunn Honda responded

Thank you so much for your thoughtful review! We're delighted to hear that you enjoyed our friendly service and comfortable waiting area. It’s great to know our communicative staff and quick turnaround met your expectations, and we’re especially pleased that your vehicle was returned even cleaner than when you arrived. We look forward to welcoming you back for future visits!

October 24, 2024

I use the express lane and the service was very fast, and the people that helped me were very polite and very educated More

by Aultsports
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember the gentleman‘s name although I think it was Sean SHAWN. A tall, thin, younger black gentleman. He was remarkably polite and professional.
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Nov 08, 2024 -

Gunn Honda responded

Thank you for sharing your experience! We’re delighted to hear that our Express Lane provided you with quick, efficient service. It's great to know that our team’s politeness and professionalism left a positive impression. We look forward to serving you again!

October 21, 2024

The personnel was friendly and efficient. They detected a damaged tire and changed it very fast. More

by juan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Oct 22, 2024 -

Gunn Honda responded

Thank you for your feedback! We're glad to hear our team provided friendly and efficient service, and that they were able to detect and replace your damaged tire quickly. Your safety and satisfaction are our top priorities. We appreciate your trust in us! Thank you for choosing Gunn Honda.

October 19, 2024

Disappointed. Upsell, upsell, upsell from the moment I arrived until the mine I left this Honda dealership. Something changed here since my last visit with one o More

by HondaCarOwner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shawn, Robert Alaquine
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Oct 22, 2024 -

Gunn Honda responded

Thank you for sharing your feedback. We're truly sorry to hear about your recent experience, as it doesn't reflect the standard of service we strive for. Your concerns are important to us, and we'll work to ensure this doesn’t happen again. If you’d like to discuss this further, we’d appreciate the opportunity to make things right.

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