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Gunn Honda - Service Center

San Antonio, TX

4.7
2,060 Reviews

2,060 Reviews of Gunn Honda - Service Center

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December 21, 2024

The customer service and service was excellent. The staff was helpful and knowledgeable. I would would recommend them for service. More

by balvanth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Toepfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Gunn Honda responded

Thank you for sharing your positive experience! We’re thrilled to hear that our staff provided excellent service and was helpful and knowledgeable. Your recommendation means the world to us, and we look forward to serving you again in the future!

December 21, 2024

Joe was great with the warranty claim process! He and his team did a good job with the repair and ensuring it was done correctly. I always bring my vehicle here for all my service needs. More

by JB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Esparza
Jan 06, 2025 -

Gunn Honda responded

Thank you for sharing your experience! We're thrilled to hear that Joe and his team made the warranty claim process smooth and ensured your repair was done properly. We truly appreciate your trust in us for all your service needs!

December 19, 2024

I always have great experience with dealership from sales, finance and service. Everyone is friendly, helpful and professional. I continue to purchase at this dealership. More

by Norm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Gunn Honda responded

Thank you for your continued trust in us! We're thrilled to hear that your experiences with our sales, finance, and service teams have been positive. We greatly appreciate your loyalty and look forward to assisting you with all your future vehicle needs!

December 19, 2024

Good service and good service rep. He was very responsive to my needs and very professional. More

by granguiano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Esparza
Jan 06, 2025 -

Gunn Honda responded

Thank you for sharing your experience! We're glad to hear that our service representative was responsive and professional. Providing excellent customer service is our priority, and we appreciate your feedback. We look forward to assisting you again in the future!

December 19, 2024

The service manager is responsive and takes care of all service issues quickly. I feel that I can trust their advice and judgment. More

by Raj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Esparza, five stars
Jan 06, 2025 -

Gunn Honda responded

Thank you for your kind words! We're glad to hear that our service manager has been responsive and provided trustworthy advice. Your confidence in our team means a lot to us, and we look forward to continuing to serve you in the future.

December 19, 2024

Always an exceptional experience. My service manager this time was Toni and once again, he was awesome. More

by Matt K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toni Simpson
Jan 06, 2025 -

Gunn Honda responded

Thank you for your continued trust in us! We're thrilled to hear that Toni provided you with another exceptional experience. We truly appreciate your feedback and look forward to delivering the same great service every time you visit!

December 17, 2024

Always dependable. Service department was able to accommodate my needs even without an appointment, which is commendable. More

by M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Esparza & Alfred Chavez
Jan 06, 2025 -

Gunn Honda responded

Thank you for your kind words! We're glad we could accommodate you and meet your service needs, even without an appointment. We always strive to provide dependable and efficient service to our customers. We appreciate your feedback and look forward to assisting you again!

December 16, 2024

Joe is the best service advisor. I can trust that he will provide solid advice. The work is also done very well and in a timely manner. More

by aabradshaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Esparza
Jan 06, 2025 -

Gunn Honda responded

Thank you for the great feedback! We're thrilled to hear that Joe has earned your trust with his advice and service. We're committed to providing quality work in a timely manner, and we're glad to know you're always satisfied with the results.

December 13, 2024

Gunn Service is the best! Had medical appointment close by and when we went to leave, message came up battery low turn off all access. Drove straight over to Gunn. Explained t More

by mluckey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Pastrano
Jan 06, 2025 -

Gunn Honda responded

We're so glad we could help ease your stress and get you back on track quickly! Thank you for sharing your experience, and a huge shout-out to Bobby and Gerardo for their excellent service. We're thrilled to have earned your trust, and we hope the new battery serves you just as well! Best wishes!

December 13, 2024

Gunn Honda always has great service, comfortable waiting room and the best employees. Shout out to Alexis Mendoza. He has been my service consultant since 2018. He is trusrworthy, very knowledgeable and an More

by sg092790
Recommend Dealer
Yes
Employees Worked With
Alexis Mendoza
Jan 06, 2025 -

Gunn Honda responded

Thank you for your kind words! We're so glad to hear that you've had such a positive experience with us, especially with Alexis Mendoza. It's wonderful to know that his trustworthiness and knowledge have made such an impact on your visits. We truly appreciate your loyalty to Gunn Honda!

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