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Gunn Honda - Service Center

San Antonio, TX

4.8
2,041 Reviews

2,041 Reviews of Gunn Honda - Service Center

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January 11, 2023

Even without having made an appointment, service was quick and the service representative, Adam, didn't hard sell service levels. The service was tailored to my needs for that visit and kept me apprise More

by David D.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Jan 13, 2023 -

Gunn Honda responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.

January 09, 2023

Gunn Honda provided the best customer service I’ve received in a very long time. Joe was especially helpful, and I will definitely be returning. More

by Normaarshad50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Toepfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2023 -

Gunn Honda responded

Thank you for the 5-star review. We appreciate your continued loyalty. We look forward to welcoming you back soon!

January 08, 2023

Friendly staff and prompt service. Appreciate that they do not try to oversell any products or services that are unnecessary. More

by Lisa K.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby
Jan 09, 2023 -

Gunn Honda responded

Thank you for your 5-star review, we appreciate your business and look forward to welcoming you back to Gunn Honda!

January 08, 2023

Timely evaluation of car problem and fix and good explanation. Fair price with cost discount if available. More

by map
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Toepfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2023 -

Gunn Honda responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.

Jan 09, 2023 -

map responded

You seem to sincerely care about the service you provide your customers. This is important to me and I will remember it. Thank you.

January 06, 2023

Received on time by awesome service leader, she was professional and polite. Dealership was very clean. More

by Kentwhittemore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parish Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Pendergrass-Esparza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donny Penn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Toepfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Valague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2023 -

Gunn Honda responded

Thank you for your 5-star review, we appreciate your business and look forward to welcoming you back to Gunn Honda!

December 22, 2022

The service team does a great job supporting my honda vehicles- both scheduled maintenance and needed repairs. More

by Josh S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Daugherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lents
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Valague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2023 -

Gunn Honda responded

Thanks so much for sharing your experience with us, Josh. We hope to see you again soon.

December 22, 2022

Great attention to customer and customer communications. My go to place for Honda services in San Antonio. More

by nx4banik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chanti Vong
Jan 02, 2023 -

Gunn Honda responded

Thank you for the 5-star review. We appreciate your continued loyalty. We look forward to welcoming you back soon!

December 11, 2022

Excellent service! The only reason I didn’t give it a 5 star, this is the second time I take my car in for the same reason. Other than that, excellent service! More

by missgulch1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Esparza
Dec 19, 2022 -

Gunn Honda responded

Thank you for the 4-star review. Your feedback helps us to improve service for everyone!

December 11, 2022

Gunn Honda staff always greet us warmly and check us in promptly. The service is fairly quick with lots of communication along the way. Everyone is kind, courteous and considerate of customer time, needs, More

by alderete.lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Gunn Honda responded

Thanks for letting us know, Lisa. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

December 11, 2022

Great service. Always explain what is needed and prices are competitive with other places around town. More

by Mom-mobile
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ms. C. Vong
Dec 19, 2022 -

Gunn Honda responded

Thank you for coming to see us! Let us know if there is ever anything we can do for you.

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