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Gunn Honda - Service Center

San Antonio, TX

4.8
2,040 Reviews

2,040 Reviews of Gunn Honda - Service Center

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June 25, 2023

The service center representative was amazing. She was thorough and provided excellent service and communication throughout my experience at this location. I will definitely return for future serv More

by Jules
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Galvan
Jul 05, 2023 -

Gunn Honda responded

Great to hear – Thank you for choosing Gunn!

June 22, 2023

I brought in my vehicle for factory recall service. They handled the needed work efficiently and promptly. They did not try to oversell me at all. They were friendly and treated me with respect. More

by HO249
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis
Jun 22, 2023 -

Gunn Honda responded

We are thrilled to hear about your experience with Gunn Honda!

June 22, 2023

Excellent work, sterling service writer support, but WAY TOO SLOW—3 hours for oil, filters and tire rotation. Service writer was excellent, but the shop needs to do way better on timeliness. More

by C Harper
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Parish Malone
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Esparza—a superstar
Jun 22, 2023 -

Gunn Honda responded

Thanks for taking the time to leave your review! We are so happy to hear we have provided excellent service! Come back anytime!

June 22, 2023

Once again, Joe Esparza in Service has been very helpful. I took our Honda Odyssey to get the Adaptive Cruise recalibrated and it is like new again. More

by Smilin' Dave
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Joe Esparza
Jun 29, 2023 -

Gunn Honda responded

We are happy to hear that the service dept. was able to assist you! If you need anything please don't hesitate to reach out!

June 21, 2023

Toni, the young man that took care of me at Gunn Honda is the best! I was treated with utmost respect, ALL my questions were honestly answered and I felt very comfortable with all the information I was given More

by Carmen
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Toni
Jun 22, 2023 -

Gunn Honda responded

Thank you for choosing Gunn!

June 20, 2023

Super duper good people cars location coffee waiting room effieciancy friendliness courtesy but no military discounts boo More

by Jkcoxjr
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Pendergrass-Esparza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donny Penn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Toepfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Valague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2023 -

Gunn Honda responded

We are happy to hear about your experience at Gunn Honda! Thank you for choosing Gunn.

June 15, 2023

It's my first time visit to this shop. Very helpful friendly courteous in Good service More

by menosabac
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Esparza
Jun 19, 2023 -

Gunn Honda responded

So happy to hear about your experience!

June 13, 2023

I like how the service manager keeps me updated with text messages about the progress on my car. More

by GK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby
Jun 19, 2023 -

Gunn Honda responded

It is important our customers feel completely confident with the customer service they received, and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Thank you!

June 12, 2023

Lots of amenities, fast friendly service, shuttle service. Super helpful and will be using them through out the year More

by mundo3k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parish Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Pendergrass-Esparza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donny Penn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Toepfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Valague
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2023

Great! Tony always does such a great Job tending to our needs. He is very attentive and keeps in touch throughout the process. More

by calsty99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Jun 12, 2023 -

Gunn Honda responded

Thank you so much for your feedback!

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