Gunn Honda - Service Center

Great Service My hats off to Mr. Donny Penn and the technicians who worked on my vehicle. I live 150 miles away and normally have a very busy schedule on my days of My hats off to Mr. Donny Penn and the technicians who worked on my vehicle. I live 150 miles away and normally have a very busy schedule on my days off so I have to plan my trips for vehicle maintenance and repair around my scheduled activities well in advance. Mr. Penn gave me an estimated time for completion of the factory recall item and the scheduled maintenance during a previous visit so I used that to plan my trip. Add to that the technicians working on my Accord confirmed what I suspected, that my tires were in bad shape and had to be replaced. They didn't have the particular brand I wanted so they had to obtain them. I was pleasantly surprised when Mr. Penn notified me that my vehicle was ready well within the schedule I had formulated. To sum it up, not only does it take a great Service Advisor like Mr. Penn who can remember even the smallest detail of a previous visit, it also takes a great staff of technicians who can do the work quickly and at the highest level of quality. More

A1 maintenance and state inspectiom Great dealership that I have dealt with for many years! I have bought 5 new vehicles during the last 15 years ! Highly recommend this dealer to all my Great dealership that I have dealt with for many years! I have bought 5 new vehicles during the last 15 years ! Highly recommend this dealer to all my friends and family ! More

Replaced a defective battery Mike took care of the battery issue, and inspection. Nice service, comfortable waiting area, and very close to my work. Keep up the great work! Mike took care of the battery issue, and inspection. Nice service, comfortable waiting area, and very close to my work. Keep up the great work! More

Service as Expected My service contact is not listed below, but he should be...he was courteous, clear in his explanations of the work done and recommended and put no pre My service contact is not listed below, but he should be...he was courteous, clear in his explanations of the work done and recommended and put no pressure on me as I have experienced with other dealers in the past. As expected, your team did what was needed in a relatively timely manner and I will be back if and when needed. My contact was Ed V. More

Exceptional, expedient, extraordinary. Exceptional staff explained everything clearly. The service was expedient and thorough. Staff was extraordinarily, friendly, courteous and respectful Exceptional staff explained everything clearly. The service was expedient and thorough. Staff was extraordinarily, friendly, courteous and respectful of our time Thsnk You Margie Vipraio More

Great customer service and quality work Donnie Penn and Steve made sure I was happy with the work performed on my vehicle. Had issues with brakes and they went over and beyond to make sure e Donnie Penn and Steve made sure I was happy with the work performed on my vehicle. Had issues with brakes and they went over and beyond to make sure everything was fixed to my satisfaction. More

Airbag recall Our situation was unusual, as we were only going to be in San Antonio for one month. Russell (service director) help us meet our schedule and called Our situation was unusual, as we were only going to be in San Antonio for one month. Russell (service director) help us meet our schedule and called when part were available to complete the recall work. Good job by service writer too.!! More

120,000 service for 2006 CRV Have had ALL the service on my CRV since I purchased it several years ago. Parrish has taken great care of my car----I feel that I get excellent care Have had ALL the service on my CRV since I purchased it several years ago. Parrish has taken great care of my car----I feel that I get excellent care and attention when dealing with Gunn and Parrish. Thank you. ALSO my husband takes his CRV into Gunn for all service. Both vehicles were purchased from Gunn. More

Thank you I thank GUNN Honda for excellent service to my vehicle, a 2015 CROSSTOUR. The response time for my needs was immediate in that I was added to the work I thank GUNN Honda for excellent service to my vehicle, a 2015 CROSSTOUR. The response time for my needs was immediate in that I was added to the work schedule that day which was very helpful to me. More

Excellent and efficient service My service representative, Michael Vrba, was very courteous and very helpful in getting my wife's Honda Accord serviced. The waiting area was ver My service representative, Michael Vrba, was very courteous and very helpful in getting my wife's Honda Accord serviced. The waiting area was very comfortable and made the 2hr and 30 minute wait very bearable. All the maintenance requirements were explained in detail. My questions were answered clearly. We will buy my wife's next Honda at Gunn More