Gunn Honda - Service Center

Gunn Honda always provides great customer service. I purchased my car from them and have been taking it there for maintenance for years. I purchased my car from them and have been taking it there for maintenance for years. More

The service performed on my ‘12 Accord sedan was fine. My car is running great. Why I entered 3 stars instead of 5: I either did not read all of the service details or the service advisor did not full My car is running great. Why I entered 3 stars instead of 5: I either did not read all of the service details or the service advisor did not fully explain all of the expected service details to be performed with the “B1” service level I agreed to have done to my car. My main issue is the tire balancing & rotation performed and charged to me: I wasn’t expecting that additional service & charge to be included / added. I honestly don’t recall it being brought to my attention that THIS service item was going to be included. The tires on my Accord are balanced & rotated with CostCo, since I purchased tires with them a number of years ago. All tire-related servicing is perform with them since it’s included with my membership to CostCo at no charge (as long as I keep to the scheduled tire balance & rotation recorded with CostCo). Please have your service advisors explain all the items more thoroughly with a customer who is having a vehicle services with Gunn Honda. I hope this issue never happens again. More

Gunn Honda has fast and friendly service. And then with this it makes 15 words. And then with this it makes 15 words. More

Friendly and courteous. Followed up in a timely manner and did explain what the issue was. Followed up in a timely manner and did explain what the issue was. More

Poor follow up. Manger said would return phone call and never did. Multiple attempts and no call. Manger said would return phone call and never did. Multiple attempts and no call. More

I was worked in for what I was thought was as a broken engine splash guard and luckily it wasn’t broken but missing a lot of bolts/clips! Thank you Adam and crew! Adam was aware I had several days of trav engine splash guard and luckily it wasn’t broken but missing a lot of bolts/clips! Thank you Adam and crew! Adam was aware I had several days of travel ahead of me and checked my tires, and fluid levels. Awesome service!! More

awesome work as always when i go here always thank as alway and great rep alway and great rep More

Service was top notch and everyone was fast and friendly. Joe went over and beyond to help Joe went over and beyond to help More

Super easy met in service drive right away and vehicle taken car of within 20 minutes. taken car of within 20 minutes. More

All the service advisors are knowledgeable and professional esp Adrian Ortega who provided service to my vehicle, very pleasant and accommodating, this is the reason while I only use Gunn Honda fo professional esp Adrian Ortega who provided service to my vehicle, very pleasant and accommodating, this is the reason while I only use Gunn Honda for all my car needs and service for many years and likely for my future new car this is the third time I had Adrian Ortega, he’s excellent and he gives top notch service all the time. More