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Gunn Honda - Service Center

San Antonio, TX

4.8
2,040 Reviews

2,040 Reviews of Gunn Honda - Service Center

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July 07, 2024

Oil changed within an hr no appt awesome work thank you! Will make appointment next time. More

by Retsalinas1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Pendergrass-Esparza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andre
Jul 15, 2024 -

Gunn Honda responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.

July 04, 2024

My dashcam was disconnected during service. Did not like that. My dashcam unfortunately didn’t catch when it was disconnected. The car was probably off when it was done. Service was okay. No lo More

by keniam07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chanti
Jul 16, 2024 -

Gunn Honda responded

We apologize for the inconvenience. Please know that we will be addressing this review with the team so they can learn from it and better serve you moving forward. Thank you.

July 02, 2024

Helped me in a timely manner and made sure i was comfortable while there. They kept me updated with everything about my vehicle that i needed to know. More

by Laurencio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Ortega
Jul 15, 2024 -

Gunn Honda responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.

July 02, 2024

Have been using Gunn for three years now. Consistently pleased with quality of service and friendliness of staff. More

by Lisa K.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chanti Vong
Jul 15, 2024 -

Gunn Honda responded

We really appreciate you taking the time to share your experience with us. We look forward to welcoming you back to Gunn Honda!

June 29, 2024

Excellent sales and service we have received over the past few years from Gunn Honda continues. More

by Timjlooney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Gunn Honda responded

Thank you for the 5-star review! Happy to hear you continue to have a great experience with us. We truly appreciate your support. Thank you for choosing Gunn Honda!

June 28, 2024

Excellent staff. Very thorough in explanation. Took care all the requirements of the services. Great service. More

by Raj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Gunn Honda responded

Thank you for the 5-star review! We truly appreciate your support and look forward to welcoming you back again soon. Thank you for choosing Gunn Honda!

June 28, 2024

The repair staff members are great at making you feel welcome and explaining everything you need to know. More

by Cnorvell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vong, Chanti
Jul 01, 2024 -

Gunn Honda responded

We do our best to ensure a great experience for all our customers, so we're happy to hear our team made you feel welcomed and comfortable. It was a pleasure. Looking forward to welcoming you back soon. Thank you for choosing Gunn Honda!

June 27, 2024

Robert my service rep was very proactive with informing me about vehicle and providing discount More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Jul 01, 2024 -

Gunn Honda responded

Glad to hear Robert took great care of you and kept you updated on your vehicle. We truly appreciate your support. Thank you for choosing Gunn Honda!

June 24, 2024

Great Service! !! Like always and Service Staff is very courteous and knowledgeable on customers needs. Thank you More

by roberthernandez507
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toni
Jun 25, 2024 -

Gunn Honda responded

Thank you for the 5-star review! We're so glad to hear that our team continues to take great care of you. We truly appreciate your support. Thank you for choosing Gunn Honda!

June 22, 2024

Service Agent was not friendly, acting like he was in a rush, probably because the car service was under warranty, he didn’t care. When I came to pick up the car, the rear window was partially down and it More

by GN
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andre Martin
Jun 25, 2024 -

Gunn Honda responded

We're sorry to hear you were less than satisfied with your recent visit with us. It is not our intention to disappoint the customer. We appreciate your feedback and we are passing your comments along to our team so we can improve future visits.

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