Grubbs Volvo Cars
Grapevine, TX
Filter Reviews by Keyword
By Type
Showing 184 reviews
THE BEST among the four Volvo dealerships we have dealt with over the last 40 years. Facility the best, people the most personable and open, focus of everyone on “delivering” the best each can. with over the last 40 years. Facility the best, people the most personable and open, focus of everyone on “delivering” the best each can. More
Fast, simple, easy process! Daniel was supportive and communicative. From the moment I called to the moment I drove off with my car, Daniel made himself available. Daniel was supportive and communicative. From the moment I called to the moment I drove off with my car, Daniel made himself available. More
Great sales experience. Worked with Daniel Anderson who made the total purchase a pleasure. Daniel was unhurried, extremely helpful and informative. This was my second purch Worked with Daniel Anderson who made the total purchase a pleasure. Daniel was unhurried, extremely helpful and informative. This was my second purchase with Grubbs Volvo. Would definitely recommend to anyone looking to purchase a new Volvo. More
Absolutely the most unethical practices I've ever experienced. I live out of town, was in negotiation with the sales team, specifically Mo and Jacob for a used Volvo. They first lied to me about the experienced. I live out of town, was in negotiation with the sales team, specifically Mo and Jacob for a used Volvo. They first lied to me about the history of the vehicle stating it was located in Texas by all previous owners. Then I learned it had been registered in both Colorado and Wyoming. After that I STILL submitted a credit app to secure financing. I was told by the salesman that ethically they were committed to selling it to me even though there was other interest since I'd submitted a credit app.THEY DID A HARD CREDIT PULL, (BTW I have excellent credit and qualify for financing), then sold it to the other customer. They told me he had cash and an appointment, although I was already in the process of purchasing it. Now I'm left to look for a new vehicle with a ding to my credit. Also, one more thing to point out. They have almost 2K in hidden fees. More