Hammam El-Shantaf

Hammam was a polished professional and we enjoyed working with him. He was very knowledgeable about the preowned car we purchased. He was an attentive listener as we described what we were looking for. He wa with him. He was very knowledgeable about the preowned car we purchased. He was an attentive listener as we described what we were looking for. He was courteous and patient, he sincerely cared about our purchasing experience. Hammam was a true pleasure to work with. More

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Professional Helpful. The process was thorough and customer driven. Answered all of our questions.Great experience. The process was thorough and customer driven. Answered all of our questions.Great experience. More

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Hi - We purchased not one but 2 cars. Tommie was fine until he went out of town while we were trying to purchase. The person who helped us, Hammam, made a fair deal (not great regardless Tommie was fine until he went out of town while we were trying to purchase. The person who helped us, Hammam, made a fair deal (not great regardless of how many times he said it was)) but was disrespected my time. The cars weren't ready when we came to pay - it took 3.5 hours to write a check, the cars were "detailed" by running them through a car wash, the "certified pre-owned" volvo didn't have balanced tires, and neither had a full tank of gas/charge. I will most likely purchase my next Volvo from somewhere else. More

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A happy family! I went into the dealership with my wife and 2 little girls. It was unplanned to have the whole unit with me but with my work schedule it was the only I went into the dealership with my wife and 2 little girls. It was unplanned to have the whole unit with me but with my work schedule it was the only day my wife and I could make it in. As soon as we entered we were greeted by Ryan one of the sales managers (he is not usually at the front desk but we caught him up there! :) ) and offered water and coffee and a place to sit the kiddos down on their comfortable couches. It is a nice open facility where I could work with Mo my sales consultant and still monitor my children. While we waited we were asked many more times if we had been assisted yet and that really made me feel good, everyone was very willing to check on us and never did we feel ignored. From that moment on, to finding the right vehicle for us, Mo and the staff there made the whole process genuinely easy and enjoyable and within about an hour and a half we were surprised with a big bow on the front of the vehicle and even made it in time for gymnastics practice! Thank you Grubbs Volvo and cheers to earning a life long client with us. Visit and be sure to ask for Mo! More

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