Grubbs Volvo Cars Grapevine

The buying process was a breeze! Karla was incredibly helpful and friendly. From communication, to test driving, to purchasing; I couldn’t have asked for a better experience. Highly Karla was incredibly helpful and friendly. From communication, to test driving, to purchasing; I couldn’t have asked for a better experience. Highly recommended! More

Hammam was a polished professional and we enjoyed working with him. He was very knowledgeable about the preowned car we purchased. He was an attentive listener as we described what we were looking for. He wa with him. He was very knowledgeable about the preowned car we purchased. He was an attentive listener as we described what we were looking for. He was courteous and patient, he sincerely cared about our purchasing experience. Hammam was a true pleasure to work with. More

Exceptional customer service, patient communication personable professionalism and reliable follow through made the car buying experience outstanding. Tommie was knowledgeable genuine and kind. He ne personable professionalism and reliable follow through made the car buying experience outstanding. Tommie was knowledgeable genuine and kind. He never made me feel pressured nor rushed. The kind that impressed me the most was the consistent communication. Every concern was addressed from the front of house to the financial decisions making. The company was surely staffed with character driven and exceptional characters. This made my experience feel moreworking with people who genuinely cared rather than people just making sales. Professionalism transparency and commitment equaled great satisfaction from this customer. Thank you. Tommie. Rance and each and every person that took the time to speak to me throughout this process. Im humbly appreciative. More

Professional Helpful. The process was thorough and customer driven. Answered all of our questions.Great experience. The process was thorough and customer driven. Answered all of our questions.Great experience. More

Tommie did a great job being prepared for our test drive. The Polestar 4 is a great car that makes me feel excited to drive everyday. No one is perfect, but Grubbs has the intangibles; hospitality and accoun The Polestar 4 is a great car that makes me feel excited to drive everyday. No one is perfect, but Grubbs has the intangibles; hospitality and accountability. Despite that I live nearly 30 miles away, I come back here because a feel like I’m taken care of! Recommend Grubbs and Tommie to anyone looking for a quality vehicle with great support. More

Hi - We purchased not one but 2 cars. Tommie was fine until he went out of town while we were trying to purchase. The person who helped us, Hammam, made a fair deal (not great regardless Tommie was fine until he went out of town while we were trying to purchase. The person who helped us, Hammam, made a fair deal (not great regardless of how many times he said it was)) but was disrespected my time. The cars weren't ready when we came to pay - it took 3.5 hours to write a check, the cars were "detailed" by running them through a car wash, the "certified pre-owned" volvo didn't have balanced tires, and neither had a full tank of gas/charge. I will most likely purchase my next Volvo from somewhere else. More

Great dealership with great customer service and pleasant and helpful employees who answer any and all questions. and helpful employees who answer any and all questions. More

Professional and always helpful. Great customer service with the best people working there to answer any question you have. Great customer service with the best people working there to answer any question you have. More

Georgina and the entire staff was amazing to work with. The hospitality and the customer service was prefection. I loved how they educated my mom through the car buying process. The hospitality and the customer service was prefection. I loved how they educated my mom through the car buying process. More

Tommie is super responsive and enthusiastic about Polestar. Great cars. Great honest salesman who followed through on everything he said he would and then some. Polestar. Great cars. Great honest salesman who followed through on everything he said he would and then some. More