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Group 1 Buick GMC South

Houston, TX

Overview
Employees
Reviews
Vehicles
4.6
3,299 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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12820 Gulf Fwy

Houston, TX

77034

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Showing 3,299 reviews

October 23, 2026

Absolutely amazing experience! Exceptional service, welcoming staff, and a smooth process. I drove away feeling confident, excited, and grateful! More

by Tiyana W.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 24, 2026 -

Group 1 Buick GMC South responded

Hi Tiyana, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Group 1 Buick GMC South. We are always more than happy to assist you if anything else comes up. Take care!

October 21, 2026

Very personal kind caring curtius respectful service thank you your team working at this dealership is awesome More

by tortugaa1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frany Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 22, 2026 -

Group 1 Buick GMC South responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 20, 2026

Amazing treatment, Anthony was really great, polite and good helpful. He explained everything that I needed. I really recommend him. More

by makyalex2029
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
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Oct 22, 2026 -

Group 1 Buick GMC South responded

Hello, we're happy you found our staff to be so supportive during your experience here at Group 1 Buick GMC South. Feel free to reach out to us if you need anything. Have a wonderful day.

October 17, 2026

Best experience and fast response works real good with you on everything fast response good communication More

by moralesjose0514
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Morelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesar marte
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Oct 18, 2026 -

Group 1 Buick GMC South responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 16, 2026

Great dealership Ralph was my salesman and had everything ready for when i got there. He’s great More

by Angelledalaina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafael Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 17, 2026 -

Group 1 Buick GMC South responded

Hi, we're happy you found Ralph to be so supportive during your experience here at Group 1 Buick GMC South. Please don't hesitate to reach out if there's anything additional we can do for you.

October 15, 2026

Pleasant atmosphere and professional associates. Associates will make you comfortable and informative about your vehicle. More

by holamerobles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocio Hernandez - 142485
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October 14, 2026

Rafael was incredibly helpful, informative, personable, and kind throughout the entire process. Buying a car can be a stressful experience, but he went above and beyond to make everything as smooth and eas More

by gainesbritney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafael Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will Hill (Finance) 🌟🌟🌟🌟🌟
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Oct 16, 2026 -

Group 1 Buick GMC South responded

Hi, thank you for your kind review; we are happy to pass your comments to Rafael here at Group 1 Buick GMC South! We are always more than happy to assist you if anything else comes up. Take care!

October 13, 2026

Awesome experience Ralph Odigo Was exceptional to work with! I was on a tight timeline to get my truck purchased they made it an easy and quick. Costumer service has been outstanding. More

by Borel9210
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafael Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 16, 2026 -

Group 1 Buick GMC South responded

Hello, we're happy to hear you had such a positive experience with Ralph! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 12, 2026

Service was fast enough, and detailed… customer service was the best part of the whole experience More

by Aforbes76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Alvarez
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Oct 14, 2026 -

Group 1 Buick GMC South responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 10, 2026

The service department could be better if they communicate better with their customers I asked for them to give me a call back about my truck and they just text messaged the whole time. They told More

by G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessica Flores
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Oct 12, 2026 -

Group 1 Buick GMC South responded

Thank you for sharing your feedback. We sincerely apologize for the frustration caused by the lack of communication and follow-up regarding your vehicle. We understand how important it is to receive timely updates and the phone call you were promised, and we regret that your expectations were not met. Unfortunately, we have been unable to locate your profile in our system. We kindly ask that you contact us directly so we can gather more information about your visit, better understand what occurred, and work toward a resolution. We appreciate the opportunity to address your concerns and improve your experience with our team. Hannah Wilson Service Manager hannahwilson@Group1Auto.com

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