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Griffin Ford Fort Atkinson

Fort Atkinson, WI

4.6
1,574 Reviews
Call Dealership (920) 568-4444
View Awards

1642 Janesville Avenue

Fort Atkinson, WI

53538

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1,574 Reviews of Griffin Ford Fort Atkinson

June 15, 2023

Extremely disappointing. Condescending and unhelpful. Didn't attempt to help with minor preadvised issue. Follow up was lacking. More

by jrc
Recommend Dealer
No
Employees Worked With
Randy Seichter
Report | Print
Jun 21, 2023 -

Griffin Ford Fort Atkinson responded

We are very sorry to hear that your recent service experience was not up to our normal standards. We would like the opportunity to help make things right. Can you please contact the General Manager, Paul Schepp, at your earliest convenience to discuss your concerns. Please call 920-568-4444 or email him at pschepp@gflfa.com

June 15, 2023

I was very pleasant to deal with Rachel, she treated me with respect and listened to my needs! More

by sosa40640
Recommend Dealer
Yes
Employees Worked With
Rachel Bronson, Rachel Bronson
Report | Print
Jul 12, 2023 -

Griffin Ford Fort Atkinson responded

Wow! Thank you for this amazing review. We are honored you had a professional, efficient, fair, and friendly experience at Griffin Ford Fort Atkinson 1642 Janesville Ave. We also greatly appreciate that you highly recommend buying and serving your vehicle at Griffin. Sincerely, The Griffin Family

June 11, 2023

Great group and very helpful and got me what needed in no time thanks Timothy maney More

by downslyle15
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Maney, Duston Henze
Report | Print
Jul 12, 2023 -

Griffin Ford Fort Atkinson responded

Hello, thank you for taking the time to share about your recent positive experiences at Griffin Ford Fort Atkinson 1642 Janesville Ave. We are honored you picked our team for your automotive needs and glad you appreciated the customer service. We would also like to thank you for your business and loyalty. We look forward to assisting your next time. Sincerely, The Griffin Family

June 09, 2023

Service advisor Randy always explains everything so I understand it and is very helpful and patient! Outstanding employee Griffin is lucky to have! More

by 2WHEELCRUZIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Seichert
Report | Print
Jul 12, 2023 -

Griffin Ford Fort Atkinson responded

Hello, thank you for sharing about how great of a place Griffin Ford Fort Atkinson 1642 Janesville Ave is. Our staff was also honored he learn we makes your day when you need service. We all look forward to the next time we get to assist you. Sincerely, The Griffin Family

June 09, 2023

Service personnel were awesome! ! Took care of my concerns in a very timely manner, great Job. More

by keeser53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Mitchell, Tim Maney, Rachel Bronson
Report | Print
Jul 12, 2023 -

Griffin Ford Fort Atkinson responded

Hello, thank you for taking the time to share about your recent positive experiences at Griffin Ford Fort Atkinson 1642 Janesville Ave. We are honored you picked our team for your automotive needs and glad you appreciated the customer service. We would also like to thank you for your business and loyalty. We look forward to assisting your next time. Sincerely, The Griffin Family

June 09, 2023

The process of buying my car was so quick and easy. Dustin and Dusty were both very helpful and very good at their jobs. More

by Kelley Roganowicz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dustin Porter, Duston Henze
Report | Print
Jun 18, 2023 -

Griffin Ford Fort Atkinson responded

Hi Kelley, wow! Thank you for this amazing review. We are honored you had a professional, efficient, fair, and friendly experience at Griffin Ford Fort Atkinson 1642 Janesville Ave. We also greatly appreciate that you highly recommend buying and serving your vehicle at Griffin. Thanks, we look forward to the next time we get to assist you! Sincerely, The Griffin Family

June 09, 2023

I called and made an appointment and once that was set I came in and was taken care of very quickly and was kept appraised of what was going on will be back to get my truck worked on again More

by chancetraeder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Bronson
Report | Print
Jul 12, 2023 -

Griffin Ford Fort Atkinson responded

Griffin Ford Lincoln Fort Atkinson thank you for your high marks for our services! And, we appreciate your recommendation of our dealership at 1642 Janesville Avenue. Your recent visit to service your vehicle was valued. Please let us know when we can do more for you Sincerely, The Griffin Family

June 08, 2023

Feels like family. Very knowledgeable sales people. Will bend over backwards to make the best possible purchase! More

by JC.MILLS
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dennis Mitchell, Duston Henze
Report | Print
Jun 18, 2023 -

Griffin Ford Fort Atkinson responded

Hi, wow! Thank you for this amazing review. We are honored you had a professional, efficient, fair, and friendly experience at Griffin Ford Fort Atkinson 1642 Janesville Ave. We also greatly appreciate that you highly recommend buying and serving your vehicle at Griffin. Thanks, we look forward to the next time we get to assist you! Sincerely, The Griffin Family

June 08, 2023

The service staff was very helpful provided a great loner car finished the repairs in a very timely manner More

by rhayes9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Jarlsberg
Report | Print
Jul 13, 2023 -

Griffin Ford Fort Atkinson responded

We are happy we could make your experience a positive one! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 08, 2023

It was great to not be hagled with and be able to look before salesman was all over us. More

by cfifrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duston Henze, Dakota Thompson
Report | Print
Jun 18, 2023 -

Griffin Ford Fort Atkinson responded

Hi, thank you for sharing your honest feedback. We are disappointed that you have had such a negative experience dealing with us here at Griffin Ford Fort Atkinson, Inc.. We can assure you that it was truly not our intention to disappoint or frustrate you during this process. Please give us a call at (920) 568-4444 and we will do our best to make this better. We hope to hear from you soon.

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