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Griffin Ford Fort Atkinson

Fort Atkinson, WI

4.6
1,573 Reviews

1642 Janesville Avenue

Fort Atkinson, WI

53538

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1,573 Reviews of Griffin Ford Fort Atkinson

February 08, 2019

2018 Escape I came to Tim looking for a vehicle with 4WD back in November. He helped me pick the perfect vehicle and answered all my questions. Duston was nice on More

by Donna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Maney, Kay Frey, Duston Henze
Mar 09, 2019 -

Griffin Ford Fort Atkinson responded

That is so wonderful to hear, Donna. Thank you for the feedback. Griffin truly appreciated working with you on your purchase. Let us know if we can do any more for you.

February 07, 2019

Touch screen Woman at service desk very attentive to the problems I was experiencing with the touch screen. Technician keep vehicle until princess identified as is More

by JULIEHIEB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service technician , John Chady, Jesse McKinney
Mar 09, 2019 -

Griffin Ford Fort Atkinson responded

Thank you and we are so glad to hear we could help. Take care and let Griffin know if we can do any more!

February 06, 2019

Great service Regular service with oil change and tire rotation. Checked the battery. They replaced the battery. The car is running smoothly. The advisor Christ More

by nena217
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Schlittler
Mar 09, 2019 -

Griffin Ford Fort Atkinson responded

Thank you for your review of our Service Department. Griffin truly appreciates the feedback. We pride ourselves in being thorough and efficient and were glad to help you out. We hope to see you again.

February 06, 2019

Sign up for appt This time appt was too long before I could get in. I used to call on Monday an 2-3 days later I had appt. I did think 1 1/2 hours was to long while I More

by IRISHTINA_99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Bucholtz
Mar 09, 2019 -

Griffin Ford Fort Atkinson responded

Thank you, Tina, for this feedback. We apologize for the inconvenience you may have experienced. It has been a busy time this winter, with our weather bringing many people into Griffin's Service Department. We're happy to hear you got in and were taken care of. We appreciate your understanding.

February 06, 2019

Pleasure to work wih I came in to tell Dennis Mitchell what vehicle I was looking for he found exactly what I wanted it was stress free easy to work with and made the expe More

by Derek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Mitchell, Duston Henze
Mar 09, 2019 -

Griffin Ford Fort Atkinson responded

Well, that is how things should work. Griffin is so happy to hear we delivered on our promise to make the car buying experience easy for our customers. Welcome to the family and take care on the roads ahead!

February 05, 2019

First class service department We had an issue with one of our diesel trucks getting gelled up last week during the cold snap. We called Tim first thing in the morning and he recomm More

by RJWAGNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Bucholtz, Brian Carlson
Mar 09, 2019 -

Griffin Ford Fort Atkinson responded

And, this is why we love being in the customer service business!! Thank you for your vote of confidence in Griffin. We were happy to help you get back on the road quickly. And, we await the next time we can be of service. Take care.

February 04, 2019

Amazing I just wanted to say thank you to the guys that helped with this deal, Freddy, Gene, Duston. See you guys next time Thank you More

by tpenn2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thanks to the detail shop, car came out looking amazing , Freddy Betances, John Chady, Zachariah Lange, Duston Henze, Gene Betances
Mar 09, 2019 -

Griffin Ford Fort Atkinson responded

We so appreciate hearing from you. Thank you for the kind words. The entire staff at Griffin truly love the feedback. Take care!

February 02, 2019

Fast and Friendly service My diesel truck gelled up during the frigid cold temperatures recently. Called the dealership and they got me in asap and were extremely accommodating More

by dkraus90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duston Henze, Brian Carlson
Mar 09, 2019 -

Griffin Ford Fort Atkinson responded

We were so happy to come to your aid! Thank you for considering Griffin for all your vehicle needs. We are here for you and await your next visit. Take care.

February 01, 2019

Awesome Experience! We came in knowing what vehicle we were going to buy...Tim M. greeted us at the door with a smile. Tim was great explaining all the features in the v More

by PeterVan97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Maney, Duston Henze
January 30, 2019

Great customer service Great service, my car has been a pain, but the staff is always so accommodating when something else starts acting up. The service department is top n More

by Claire0905
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Bucholtz, Kay Frey, Christian Schlittler, Richard Stackhouse, Mike Bingham, Brian Carlson
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