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Griffin Ford Fort Atkinson

Fort Atkinson, WI

4.6
1,573 Reviews

1642 Janesville Avenue

Fort Atkinson, WI

53538

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1,573 Reviews of Griffin Ford Fort Atkinson

February 26, 2019

Griffin Ford has done it again! Took my 2013 Escape for a new water pump. They provided me with a great loaner (due to the weather, I was able to keep it over the weekend, instead of More

by Catdad74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kay Frey, Christian Schlittler
Mar 09, 2019 -

Griffin Ford Fort Atkinson responded

We were so happy to help you out. Thank you for your continued faith in our dealership. Griffin truly appreciates it.

February 22, 2019

Great service ! Very easy to work with an honest! This is the 2nd vehicle we bought from griffen, an we will be back for more! More

by LUB405
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zachariah Lange, Duston Henze
Mar 09, 2019 -

Griffin Ford Fort Atkinson responded

We appreciate your repeat business with Griffin! Thank you for the vote of confidence and your kind words. They are truly of value to us. Take care.

February 17, 2019

Great service Zach was a great salesman to work with! Zach was very easy going an not pushy. Duston was also great! We will definitely be back for future vehicles. More

by Luebke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zachariah Lange, Duston Henze
Mar 09, 2019 -

Griffin Ford Fort Atkinson responded

We are happy to hear you were pleased with our staff! Griffin prides ourselves in listening to our customer's needs and wants and delivering a stress-free experience. Take care on the roads ahead and let us know if we can do any more.

February 17, 2019

Friendly & Efficient Dennis Mitchell was great to deal with. He listened to what we wanted in a new truck, down to the color choice, and got us exactly what we wanted. The More

by tmhaff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Mitchell, Duston Henze
Mar 09, 2019 -

Griffin Ford Fort Atkinson responded

Well, we truly appreciate your repeat visit to our dealership! Thank you from all of the staff at Griffin. We are here to serve and would welcome you back any time. Enjoy that beautiful new truck!!

February 15, 2019

Great customer service, poor quality of work done. When I got my car back from a recall repair I ended up having to take it back because it was not done properly. The customer service is wonderful. But More

by Hello
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kay Frey, Richard Stackhouse
Feb 19, 2019 -

Griffin Ford Fort Atkinson responded

Hi and thank you for this feedback. In reviewing with our Service Manager he feels your problem could have been with the freezing door latch, but needs more information. May we ask that you reach out to Lorraine Miller at lmiller@griffinautogroup.com to discuss further? Much appreciated!

February 15, 2019

Great service experience Service was great, staff were friendly and understanding. I would recommend this Ford service and I will bring my vehicle here for service in the f More

by Polk2234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Bucholtz
Mar 09, 2019 -

Griffin Ford Fort Atkinson responded

And, we would welcome your return! Thank you for these kind words. Griffin truly appreciates the feedback as well as your business. Take care.

February 15, 2019

Helpful, fun Dennis is hands down an amazing and helpful salesmen. I trust him and he always thinks of his customers before himself. He’s the best! More

by ASHLEYMILBRATH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Mitchell, Duston Henze
Mar 09, 2019 -

Griffin Ford Fort Atkinson responded

Wow! That is just what we (and Dennis) strive for at Griffin. A truly satisfied customer who recommends us to others--that's the goal. Thank you for this terrific feedback and please let us know if we can be of service in the future.

February 15, 2019

Great staff, great service! Quick fix I got done with work one Thursday to find my 2016 f150 windshield leaking water inside. Called Griffin Ford in Fort and was asked to bring it down an More

by WI BUCKY 93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kay Frey, Christian Schlittler
Mar 09, 2019 -

Griffin Ford Fort Atkinson responded

We love being the problem solver for our customers! Thank you for giving us a chance to earn your business and your recommendation! Griffin strives to deliver just this type of experience to all our guests. Take care.

February 14, 2019

Nobody likes to have to take their car in for service ! I had to have one of my vehicles towed into the Griffin dealership. The people in parts and service departments made it easy. If I had to I would go More

by JIM Q
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Fleming, Christian Schlittler
Mar 09, 2019 -

Griffin Ford Fort Atkinson responded

We are so pleased to hear you were happy with your experience at Griffin. It was a pleasure to assist you and we would welcome you back any time!

February 13, 2019

Easy to deal with, even from out-of-state I'm a picky car buyer, but I also know exactly what I want and that's what brought me to Griffin even though I live 500 miles away from them. They had More

by KCKC
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duston Henze, Gene Betances
Mar 09, 2019 -

Griffin Ford Fort Atkinson responded

Believe me, we were happy to welcome you from so far away to our dealership in Fort Atkinson. It was a pleasure to serve you through the whole process. Griffin appreciates your review and wants you to know how much we value the feedback. Take care and enjoy that new ride!!

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