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Greenway Kia West

Orlando, FL

4.4
4,668 Reviews
At Greenway Kia West, we focus on making car buying and servicing simple, transparent, and stress-free. Our team takes a consultative approach so you can get real answers, explore the right options, and move at your pace. We offer a full Kia lineup plus a wide selection of quality pre-owned vehicles, along with on-site financing solutions to fit a variety of budgets and credit situations. After the sale, our service department is here to help you protect your investment with factory-trained technicians, genuine Kia parts, and a commitment to clear communication. Whether you are shopping for your next vehicle or stopping in for maintenance, our goal is the same: treat you with respect, earn your trust, and make it easy to do business with us.
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3407 West Colonial Dr

Orlando, FL

32808

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Showing 4,668 reviews

June 03, 2026

Needs a whole lot of work. Service ok but but waiting area horrible. No coffee, snacks, water tv did work properly had me wait two hours for a part you did not have I will not More

by MCINTOSH11753
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brett Sopocy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2026 -

Greenway Kia West responded

We apologize that the amenities and the efficiency of your recent visit did not meet your expectations. Please visit the dealership or call our main line and ask for Joel Hernandez directly so we can resolve this for you. Joel Hernandez Service Manager

June 03, 2026

Dealership needs work, no water, snacks, coffee etc TV no pictures just running Greenway has gotten really terrible I think I'm going to Deland or Melbourne More

by MCINTOSH11753
Recommend Dealer
No
Employees Worked With
Brett Sopocy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Sopocy
Jun 08, 2026 -

Greenway Kia West responded

We apologize that the amenities and the efficiency of your recent visit did not meet your expectations. Please visit the dealership or call our main line and ask for Joel Hernandez directly so we can resolve this for you. Joel Hernandez Service Manager

June 03, 2026

He was informative about my vehicle, & showed genuine concern. He explained the different things needed & not necessarily needed for my vehicle. More

by TPRINCER
Recommend Dealer
Yes
Employees Worked With
Scott
Jun 08, 2026 -

Greenway Kia West responded

It is great to hear that our team provided such an informative and transparent experience regarding the maintenance needs of your vehicle. We strive to provide honest service and genuine care for every guest at our facility. We look forward to seeing you for your next scheduled service. Joel Hernandez Service Manager

June 02, 2026

Brett met with me immediately and was on point the entire time. He was pleasant and professional throughout the experience at Kia. He should be promoted and given a fat raise! More

by mrfaisant
Recommend Dealer
Yes
Employees Worked With
Brett Sopocy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Sopocy
Jun 08, 2026 -

Greenway Kia West responded

It is great to hear that Brett provided such a pleasant and professional experience during your visit to Greenway Kia West. We strive to provide transparent pricing and an ease of purchase for every guest in the Orlando and Winter Garden area. I will be sure to share your kind words with Brett. We look forward to seeing you for your next scheduled maintenance. Anas Lazaar General Manager

June 02, 2026

Exceptional service from Jesse! Honest, knowledgeable, and genuinely focused on making sure customers are taken care of. I brought my Kia Sportage in for routine maintenance, and More

by Megan.thomas.dec1209
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2026 -

Greenway Kia West responded

It is great to hear that Jesse provided such an honest and knowledgeable experience while assisting you with your Kia Sportage. We strive to provide transparent and professional care to all our guests at Greenway Kia West. I will be sure to share your kind words with Jesse for his dedication to ensuring you were well taken care of in the Orlando and Winter Garden area. We look forward to seeing you for your next scheduled maintenance. Joel Hernandez Service Manager

June 02, 2026

Rickey helped me out greatly with the recall work on my vehicle & getting the oil changed also gave me a lot of insight about the Kia brand. He was very informal and professional during my experience. More

by jjeremiah222
Recommend Dealer
Yes
Employees Worked With
Rickey
Jun 08, 2026 -

Greenway Kia West responded

It is a pleasure to hear that Rickey provided such professional and informative service during your recent visit to Greenway Kia West for your recall work and oil change. We strive to provide transparent and high-quality care to all our guests in the Orlando and Winter Garden area. I will be sure to share your kind words with Rickey. We look forward to seeing you for your next scheduled maintenance. Joel Hernandez Service Manager

June 01, 2026

This is our second time purchasing a car at Greenway Kia West. They always work with us to get the best deal. Kazim was extremely helpful and knowledgeable and made sure we were well taken care of. We will More

by Shannon Rutter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Villa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kazim Ertiftik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2026 -

Greenway Kia West responded

It is a pleasure to have you choose Greenway Kia West for your second purchase. We strive to provide transparent pricing and an ease of purchase for every guest in the Orlando and Winter Garden area. I will be sure to share your kind words with Kazim. We look forward to seeing you for your next purchase. Anas Lazaar General Manager

May 31, 2026

I came in for some simple car maintenance and ended up adding on the recommendations from Brett. Had another appointment and appreciated the option to rent a car. Genuinely felt like he was looking out fo More

by Mgoodloe63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Sopocy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2026 -

Greenway Kia West responded

It is a pleasure to have you choose Greenway Kia West for your vehicle maintenance. I am glad Brett was able to provide a transparent and efficient experience regarding the recommendations for your vehicle while respecting your time with our rental options in the Orlando and Winter Garden area. I will be sure to share your kind words with Brett. We look forward to seeing you for your next scheduled maintenance. Joel Hernandez Service Manager

May 30, 2026

Professional and amicable Good experience overall No problems so far only con wait time But satisfied so far More

by XORTIZ1028
Recommend Dealer
Yes
Employees Worked With
Jesse Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Martins
Jun 08, 2026 -

Greenway Kia West responded

It is a pleasure to have you choose Greenway Kia West for your vehicle needs. We strive to provide professional and amicable service to every guest in the Orlando and Winter Garden area. We look forward to seeing you for your next scheduled maintenance. Anas Lazaar General Manager

May 30, 2026

As expected Service was fine - you were slammed I was late - need a better waiting area - that's not on Tony More

by adouglas3520
Recommend Dealer
Yes
Employees Worked With
Tony
Jun 08, 2026 -

Greenway Kia West responded

We apologize that the current waiting area did not meet your expectations. Please visit the dealership or call our main line and ask for Joel Hernandez directly so we can resolve this for you. Joel Hernandez Service Manager

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