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Greenway Kia West

Orlando, FL

4.2
3,386 Reviews
Welcome to Greenway Kia West – Where Value Meets Trust. At Greenway Kia West, we’re proud to serve the Orlando community and beyond with an unmatched car-buying experience. Whether you're looking for a brand-new Kia or a high-quality pre-owned vehicle, our goal is to make the process easy, transparent, and tailored to your needs. As part of the trusted Greenway Automotive Group, we bring you the strength of a national network with the personalized attention of a hometown dealership. Our team is passionate about helping you find the perfect car at the right price—and keeping it running like new with expert service and genuine Kia parts. We’re more than just a car dealership—we’re your partners in every step of your automotive journey. From financing solutions designed to fit your budget to a commitment to exceptional customer care, we’re here to exceed your expectations. Stop by today and experience the Greenway difference. Greenway Kia West—Driven to Serve You.
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3407 West Colonial Dr

Orlando, FL

32808

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Showing 3,386 reviews

October 29, 2024

Decent dealership, but there is an egregious “dealer fee” of about $5,000 that is a complete scam. I was able to get it down significantly, but it’s totally predatory if you don’t know what you’re doing. Muh More

by Dom M.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Muhammad Yazici
Oct 30, 2024 -

Greenway Kia West responded

Dom - Thank you for telling us about this. We are very sorry to hear that you had a negative experience. Please contact us directly, and we’ll work to resolve the matter together.

October 28, 2024

The kia team was very helpful and made sure you understand everything. The salesman Jeremy was very courteous and also finance department. More

by shirlegraddic
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Gresham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Greenway Kia West responded

We're delighted to hear that Jeremy and the Greenway Kia West team provided such helpful service! It's great to know you felt well-informed throughout your experience. Thank you for choosing us!

October 28, 2024

The service was fast, they explained exactly what they were doing to the car. The waiting area was crowded but clean. More

by AG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Paz
Oct 28, 2024 -

Greenway Kia West responded

Thank you for sharing your experience with us at Greenway Kia West! We're glad to hear that our team provided fast service and clear explanations. We appreciate your patience in the waiting area, and hope to see you again soon!

October 27, 2024

The problem that I went in for after spending $400 Still left with the same problem I went in for consuming 10 gallon of oil per oil change More

by PAMPHYLIA25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessica
Oct 27, 2024 -

Greenway Kia West responded

We take customer feedback very seriously, and we are disappointed to learn that your visit was not up to our usual standards. Please reach out to us directly so we can try to help. Thank you.

October 27, 2024

Great customer service always . Didn’t have to wait long. Always greeted with a big smile. More

by DEVNELA2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario
Oct 28, 2024 -

Greenway Kia West responded

Your review is music to our ears! Thank you for the stellar praise of Greenway Kia West.

October 26, 2024

The hey are always great I have been going there for over 15 years they always take care of me More

by JESSY0879
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Pinilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alberto Ahumada
Oct 28, 2024 -

Greenway Kia West responded

Thank you for your confidence in Greenway Kia West, and for your loyal business. We are grateful to have you as a customer!

October 25, 2024

I have never had a bad experience at Greenway Kia West they are all helpful More

by leatrulyblessed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Oct 25, 2024 -

Greenway Kia West responded

Lea, thank you for trusting Greenway Kia West with your business!

October 24, 2024

Everything went well at the service dept, Frank was very professional, polite and knowledgeable, I was there for an oil change More

by ashantahicks299
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank in service dept
Oct 24, 2024 -

Greenway Kia West responded

We're delighted to hear that Frank provided you with a professional and pleasant experience at Greenway Kia West's service department. Thank you for choosing us for your oil change!

October 24, 2024

The team are always informative and inviting. I enjoy my visits every time when I come in. More

by tay_bledsoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth
Oct 24, 2024 -

Greenway Kia West responded

Tay, it was our pleasure to assist you. Thank you from all of us here at Greenway Kia West!

October 24, 2024

Tony was a great help with the concerns I had during my recent service visit. More

by Jasonperryford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Nguyen
Oct 25, 2024 -

Greenway Kia West responded

Reviews like this one make our day, Jason! Thanks from Tony and the Greenway Kia West team.

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