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Greenway Kia West

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.2
3,386 Reviews
Welcome to Greenway Kia West – Where Value Meets Trust. At Greenway Kia West, we’re proud to serve the Orlando community and beyond with an unmatched car-buying experience. Whether you're looking for a brand-new Kia or a high-quality pre-owned vehicle, our goal is to make the process easy, transparent, and tailored to your needs. As part of the trusted Greenway Automotive Group, we bring you the strength of a national network with the personalized attention of a hometown dealership. Our team is passionate about helping you find the perfect car at the right price—and keeping it running like new with expert service and genuine Kia parts. We’re more than just a car dealership—we’re your partners in every step of your automotive journey. From financing solutions designed to fit your budget to a commitment to exceptional customer care, we’re here to exceed your expectations. Stop by today and experience the Greenway difference. Greenway Kia West—Driven to Serve You.
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3407 West Colonial Dr

Orlando, FL

32808

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Showing 3,386 reviews

November 01, 2024

Great service i was keept informed and my car was clean. My car was done on time aswell More

by giomercedez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alberto Ahumada, Kirpal Jimenez
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Nov 01, 2024 -

Greenway Kia West responded

Thanks so much for your feedback! We look forward to your next visit to Greenway Kia West!

November 01, 2024

They sold me a car in January 2024, now they told me that to cancel my extended warranty, I have to pay more money because my down payment was short More

by ITALOHUERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anas Lazaar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Pinilla
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2024 -

Greenway Kia West responded

Thank you, Italo, for sharing your experience. We strive to maintain clear communication with our customers and resolve any concerns promptly. Regarding your warranty cancellation, as discussed, there is an outstanding balance of $300 that would need to be settled for the cancellation to proceed. We value transparency in all our transactions and apologize if there was any misunderstanding. Please feel free to reach out directly so we can assist further and ensure a positive experience moving forward. Thank you again for your feedback.

November 01, 2024

Patient and good waiting area. The internet was also a plus. Kind and nice with customer More

by datillias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
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Nov 04, 2024 -

Greenway Kia West responded

Here at Greenway Kia West, we always value and appreciate our customers' feedback. Thank you for the kind words!

October 31, 2024

Sales rep Ivan and his partner Juan are two amazing sales rep. My decision in purchasing a vehicle was because of their efficiency. I can go even further, My Financial Advisor was Diego who was very detaile More

by nancydominicci69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diego Barroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sales representatives Ivan and Juan
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Oct 31, 2024 -

Greenway Kia West responded

Nandom, we're delighted to hear that Ivan, Juan, and Diego provided such efficient service at Greenway Kia West. It's great to know their teamwork made your car-buying experience a positive one! Enjoy your new vehicle!

October 31, 2024

I have been in KIA since 91 KIA west is the best. I t took only a short time out of my time to do business .for that I recommend Greenway More

by JMORRIS5825
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Gresham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alberto Ahumada, Javier Rodriguez
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Nov 01, 2024 -

Greenway Kia West responded

Thank you for your long-standing loyalty and recommendation! We're delighted to hear that Greenway Kia West provided a quick and efficient experience. We look forward to serving you again in the future!

October 31, 2024

Great dealer was direct and got the job done and went by with what I wanted done More

by kevingio1283
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Foster
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 31, 2024 -

Greenway Kia West responded

Thank you, Kevin, for reviewing Greenway Kia West!

October 30, 2024

Jeff the guy that helped me with my service and letting me know what was going on was one hundred percent the best advisor I had in all the time income to green way kia West colonial drive More

by REGINASHELDONLAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
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Oct 31, 2024 -

Greenway Kia West responded

Regina, we're delighted to hear that Jeff provided you with top-notch service at Greenway Kia West! Thank you for sharing your experience.

October 29, 2024

Jessica me atendió muy bien es una persona muy amable hace muy bien su trabajo More

by Julian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica servicios
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Oct 29, 2024 -

Greenway Kia West responded

Julian, nos alegra saber que Jessica le ofreció un excelente servicio en Greenway Kia West! Gracias por su apoyo.

October 29, 2024

They gave me an appointment same day I called and my vehicle was ready the same day as well! More

by Valentina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept, Jessica
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Oct 30, 2024 -

Greenway Kia West responded

Valentina, we're delighted we could deliver an excellent experience! - Greenway Kia West Team

October 29, 2024

Probably the worst car buying experience in my life. First, they sold me a used car and it turned out to already be rusting. Mind you this car had less than 5,000 miles and was sold new in Feb. When I t More

by tpatjr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Anas Lazaar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mac Cumbur
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chrissie Paul
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Oct 30, 2024 -

Greenway Kia West responded

We take customer feedback very seriously, and we are disappointed to learn that your visit was not up to our usual standards. Please reach out to us directly so we can try to help. Thank you.

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