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Greenway Kia West

Orlando, FL

4.2
3,380 Reviews
Welcome to Greenway Kia West – Where Value Meets Trust. At Greenway Kia West, we’re proud to serve the Orlando community and beyond with an unmatched car-buying experience. Whether you're looking for a brand-new Kia or a high-quality pre-owned vehicle, our goal is to make the process easy, transparent, and tailored to your needs. As part of the trusted Greenway Automotive Group, we bring you the strength of a national network with the personalized attention of a hometown dealership. Our team is passionate about helping you find the perfect car at the right price—and keeping it running like new with expert service and genuine Kia parts. We’re more than just a car dealership—we’re your partners in every step of your automotive journey. From financing solutions designed to fit your budget to a commitment to exceptional customer care, we’re here to exceed your expectations. Stop by today and experience the Greenway difference. Greenway Kia West—Driven to Serve You.
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3407 West Colonial Dr

Orlando, FL

32808

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Showing 3,380 reviews

November 23, 2024

Excellent professional customer service. The team members work well together, and we received great service. More

by Vicky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anas Lazaar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Pinilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alberto Ahumada
Nov 25, 2024 -

Greenway Kia West responded

Vicky, we're delighted to hear that you received excellent service from our team at Greenway Kia West. Thank you for sharing your experience with us!

November 23, 2024

Great Customer Service Every person was helpul They take care of you when you arrive and have everything ready for your arrival More

by EBH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alberto Ahumada, Kirpal Jimenez
Nov 25, 2024 -

Greenway Kia West responded

We're delighted to hear that you had a great experience with our team at Greenway Kia West! Providing excellent customer service and ensuring everything is ready for your arrival is what we strive for. Thank you for the kind words!

November 23, 2024

I always speak highly of this dealership because of people like Tony Nguyen in service and Daniel Allen in sales/finance. Tony is always informative, patient, knowledgeable and caring. He keeps you upd More

by rwebb579
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Allen as well
Nov 24, 2024 -

Greenway Kia West responded

We take customer feedback very seriously, and we are disappointed to learn that your visit was not up to our usual standards. Please reach out to us directly so we can try to help. Thank you.

November 22, 2024

It's easy to schedule a service appointment, Tony is always very helpful and knowledgeable. I am kept up to date on the progress of my vehicle. More

by risnercassandr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Nguyen
Nov 25, 2024 -

Greenway Kia West responded

We're delighted to hear that Tony and the Greenway Kia West team have been helpful and kept you informed during your service appointments. Thank you for sharing your experience!

November 22, 2024

I loved the attention to be honest, they were kind and helpful, it was my very first car and god, they made it possible for me to get it. Shoutout to Mario! He’s a wonderful person and really really helpf More

by Dani Velandia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Pinilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Greenway Kia West responded

Dani, we're delighted to hear that Mario and the Greenway Kia West team made your first car purchase a memorable experience! Thank you for sharing such positive feedback. Enjoy every moment with your new ride!

November 21, 2024

One of the worst disorganized dealers i ever been to, Manager nonexistent in helping out. Called 6 times after purchase after they tried to sneak in a warranty that I did not agree too. I had to drive al More

by wholesaledirect13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mac Cumbur
1.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Paz
Nov 21, 2024 -

Greenway Kia West responded

We apologize for any inconvenience you experienced. We would appreciate the opportunity to discuss this one-on-one so we can try to resolve this. Please contact us directly and we will do our best to address the issue.

November 20, 2024

Upon arrival at the dealership, there were no seats available. It looked more like a call center than an actual dealership. My sales person didn’t communicate well and didn’t understand what I want. He More

by bella_d
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Christian Perez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alberto Ahumada, Franco Salinas, Genesis Gomez
Nov 20, 2024 -

Greenway Kia West responded

We take customer feedback very seriously, and we are disappointed to learn that your experience was not up to our usual standards. Please reach out to us directly so we can try to help. Thank you.

November 20, 2024

When they inspected my vehicle they marked things off that weren’t corrected. They even marked my washer fluid as green yet it was empty. Very questionable about the rest. More

by yarlin.pinto22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessica and someone else
Nov 21, 2024 -

Greenway Kia West responded

Thank you for telling us about this. We are very sorry to hear that you had a negative experience. Please contact us directly, and we’ll work to resolve the matter together.

November 19, 2024

Jessika is very unprofessional! She threatened me. The manager mark is unprofessional as well. Asked him to rewind tapes claims it doesn’t have audio. Completely dismissed what I sa More

by Jflorvil2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Foster
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessika horrible! Elizabeth was great!!!!
Nov 20, 2024 -

Greenway Kia West responded

We take customer feedback very seriously, and we are disappointed to learn that your visit was not up to our usual standards. Please reach out to us directly so we can try to help. Thank you.

November 19, 2024

Outstanding services and professional support Thank Mr Kerem job well done thank you very much keep up the good work More

by Edgar Martínez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anas Lazaar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nada Ammor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maher Mehjazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier Rodriguez
Nov 19, 2024 -

Greenway Kia West responded

Edgar, thank you for leaving Greenway Kia West a five-star review! We are thrilled that Kerem was professional and ensured a smooth experience. See you next time!

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