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Greenway Kia West

Orlando, FL

4.4
4,668 Reviews
At Greenway Kia West, we focus on making car buying and servicing simple, transparent, and stress-free. Our team takes a consultative approach so you can get real answers, explore the right options, and move at your pace. We offer a full Kia lineup plus a wide selection of quality pre-owned vehicles, along with on-site financing solutions to fit a variety of budgets and credit situations. After the sale, our service department is here to help you protect your investment with factory-trained technicians, genuine Kia parts, and a commitment to clear communication. Whether you are shopping for your next vehicle or stopping in for maintenance, our goal is the same: treat you with respect, earn your trust, and make it easy to do business with us.
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3407 West Colonial Dr

Orlando, FL

32808

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Showing 4,668 reviews

June 11, 2026

Everything was good,and good service My husband went,and he told me that,the service was good More

by lgonzalez2829
Recommend Dealer
Yes
Employees Worked With
Jesse Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Martins
Jun 16, 2026 -

Greenway Kia West responded

It is a pleasure to hear that your husband had a positive experience and received good service at our facility. I will be sure to share these kind words with our team. We look forward to seeing you at Greenway Kia West in Orlando for your next scheduled maintenance or purchase. Anas Lazaar General Manager

June 11, 2026

when I came into my 8am appt, I got Naz. So he states add your info. So I simply asked why it is not in the system. Being that I've had service a few times. So as I am adding my info, I hear More

by AKYVA_F
Recommend Dealer
No
Employees Worked With
Naz
Jun 30, 2026 -

Greenway Kia West responded

We understand your frustration regarding the communication during your early morning appointment, as our team is committed to $0 mandatory protection packages and a professional guest experience. While we are glad the necessary service was ultimately completed, this interaction does not reflect the standard of care we expect at our facility. Please visit the dealership or call our main line and ask for Joel Hernandez directly so we can resolve this for you. Joel Hernandez Service Manager

June 11, 2026

Jesse took care of what I needed. My car was done and completed that day. More

by LUK_BRO
Recommend Dealer
Yes
Employees Worked With
Jesse Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Martins
Jun 16, 2026 -

Greenway Kia West responded

It is excellent to hear that Jesse ensured your vehicle was serviced and returned to you on the same day. I will be sure to share your kind words with our team. We look forward to seeing you at Greenway Kia West in Orlando for your next scheduled maintenance or purchase. Joel Hernandez Service Manager

June 11, 2026

Add appointment for oil change, and recall dropped off vehicle. They said vehicle be done 4 .came at 5 still had to wait 2hrs.. Then they never did the recall More

by Dyflowers23
Recommend Dealer
No
Jun 16, 2026 -

Greenway Kia West responded

I am concerned to learn about the extended wait time and the oversight regarding your recall appointment. This is not the standard of service we aim to provide. Please visit the dealership or call our main line and ask for Joel Hernandez directly so we can resolve this for you. Joel Hernandez Service Manager

June 11, 2026

I made an appointment that morning because I was having trouble with my battery and they took me right in More

by lj0811963
Recommend Dealer
Yes
Employees Worked With
Jesse Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Martins
Jun 16, 2026 -

Greenway Kia West responded

It is great to hear that our team was able to provide such an efficient experience for your battery service. We aim to make the process at Greenway Kia West as smooth as possible for our customers in Orlando. We look forward to seeing you for your next scheduled maintenance or purchase. Joel Hernandez Service Manager

June 11, 2026

Quick and easy. Everyone was pleasant and friendly. The dealership had a good selection of vehicles and colors. More

by jjeffrie63
Recommend Dealer
Yes
Employees Worked With
Kazim Ertiftik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kazim Ertiftik
Jun 16, 2026 -

Greenway Kia West responded

It is great to hear that you experienced transparent pricing and an ease of purchase during your visit to Greenway Kia West in Orlando. I am pleased we could make your visit efficient and that you found our selection in Winter Garden helpful. We look forward to seeing you for your next scheduled maintenance or purchase. Anas Lazaar General Manager

June 10, 2026

Incrível Ele foi extremamente atencioso foi ótimo Eu com certeza voltarei para ser atendida por ele More

by Haline.sampaio
Recommend Dealer
Yes
Employees Worked With
Jesse Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Martins
Jun 10, 2026 -

Greenway Kia West responded

It is wonderful to hear that you had an attentive experience with us at Greenway Kia West. We strive to provide the best service in the Orlando and Winter Garden area. I will be sure to share your kind words with the team member who assisted you. We look forward to seeing you again for your next scheduled maintenance or purchase. Anas Lazaar General Manager

June 10, 2026

Not too happy with my experience buying my car here. Not even 2 days after purchasing my vehicle CEL came on and took the car to another dealer only to be told I have a blown turbo and faulty power stee More

by dr.diabeto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Athena
Jun 10, 2026 -

Greenway Kia West responded

The vehicle was fully inspected by the customer prior to purchase and after doing the inspection agreed to buy the heavily modified vehicle as-is.

June 08, 2026

Great customer service Tony was great, he made for sure that I was aware of everything that was happening with my vehicle. The service was very quick. More

by VETTEJ70
Recommend Dealer
Yes
Employees Worked With
Tony
Jun 10, 2026 -

Greenway Kia West responded

It is wonderful to hear that you had a great experience with our team member, Tony, who made sure you were kept informed throughout your visit. I will be sure to share your kind words with him regarding the quick service you received. We look forward to seeing you again for your next scheduled maintenance or purchase. Joel Hernandez Service Manager

June 08, 2026

Excellent service. The agent who assisted me was very kind, professional, and efficient. They explained everything clearly and resolved my issue quickly. Overall, a gre More

by minieli3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2026 -

Greenway Kia West responded

It is wonderful to hear that our service center team provided a kind, professional, and efficient experience. We are committed to delivering exceptional care here at Greenway Kia West as we serve guests from across Orlando and Winter Garden. I will be sure to address your note regarding the oil change sticker and the computer system update with our technicians to ensure your next scheduled maintenance or purchase visit is seamless. Joel Hernandez Service Manager

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