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Greenway Kia West

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.4
4,730 Reviews
At Greenway Kia West, we focus on making car buying and servicing simple, transparent, and stress-free. Our team takes a consultative approach so you can get real answers, explore the right options, and move at your pace. We offer a full Kia lineup plus a wide selection of quality pre-owned vehicles, along with on-site financing solutions to fit a variety of budgets and credit situations. After the sale, our service department is here to help you protect your investment with factory-trained technicians, genuine Kia parts, and a commitment to clear communication. Whether you are shopping for your next vehicle or stopping in for maintenance, our goal is the same: treat you with respect, earn your trust, and make it easy to do business with us.
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3407 West Colonial Dr

Orlando, FL

32808

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Showing 4,730 reviews

August 29, 2026

I brought my car in for 30,000 mile maintenance and a recall issue. They got it all done in just a few hours and had my car ready to go when I arrived. More

by ellen
Recommend Dealer
Yes
Employees Worked With
Scott
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Aug 29, 2026 -

ellen responded

This was my first time working with Scott, but he was great to work with!

Aug 31, 2026 -

Greenway Kia West responded

It's great to hear that we were able to help you out, Ellen. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Greenway Kia West!

August 29, 2026

I always have excellent experiences because the staff mentioned above , along with Ms Jodie, Tony and Joel are welcoming and make sure everything is done correctly. Daniel, the young man who sold me the More

by rwebb579
Recommend Dealer
Yes
Employees Worked With
Naz, Jeremy, Gabriel
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Aug 29, 2026 -

Greenway Kia West responded

We’re glad every service visit for your Kia Telluride feels welcoming and thorough. Knowing our periodic check-ins and personal care make you feel like family means a lot to us.

August 28, 2026

Jesse is great with the customer Jesse is the reason I come get my car serviced at your dealership More

by Mnurse75
Recommend Dealer
Yes
Employees Worked With
Jesse
Print
Aug 28, 2026 -

Greenway Kia West responded

Hearing that our team’s customer care brings you back for your Telluride service means a great deal to us.

August 28, 2026

Very disappointed with Kia overall. I feel like I was scammed, especially with the service department. The salespeople were okay. No real issues. I just wish they really went above and More

by DR_SBENNETT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mac Cumbur
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Gresham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malcolm Mahogany
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 03, 2026 -

Greenway Kia West responded

Thank you for your review. We're sorry you didn't have a better experience, and we'd like to address these issues with our team. If it's possible to discuss this matter in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

August 27, 2026

They are trying thier best to resolve my issue with my KIA Sorrento. Being the 4th time being in for the same issue. They helped me with a loaner until my issue is resolved More

by blk9
Recommend Dealer
Yes
Employees Worked With
Estrella
Print
Aug 27, 2026 -

Greenway Kia West responded

Our service department is pleased we could provide a loaner while resolving the issue with your Kia Sorento Hybrid. Knowing the loaner helped during this process means a lot to us.

August 27, 2026

It was a great experience this time. I received the information I needed and actually got my car in one day More

by blk9
Recommend Dealer
Yes
Employees Worked With
Galina Lappo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Galina Lappo
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Aug 27, 2026 -

Greenway Kia West responded

Knowing you had all the information you needed and picked up your new Sorento Hybrid in just one day is truly rewarding. Your praise for our efficient process means a lot to our team.

August 26, 2026

Great job Good service they answer all my questions about the recall service they were going to do in my Carnival. More

by rodrigo.carreras
Recommend Dealer
Yes
Employees Worked With
Jesse and Gabriel
Print
Aug 26, 2026 -

Greenway Kia West responded

Knowing our service team could answer all your questions about the recall service on your Kia Carnival is rewarding. We’re glad you felt well informed throughout. Your five-star rating and kind words mean a lot to us.

August 26, 2026

I showed up for my appointment. They took me right in and got started. 2 hours later I was good to go. More

by TOYDIGSITE
Recommend Dealer
Yes
Employees Worked With
Brent
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Aug 26, 2026 -

Greenway Kia West responded

We’re glad your Kia Soul service got underway promptly. Knowing you were back on the road in just two hours means a lot to our service team.

August 26, 2026

Very kind and fast with the service. They explain everything to me so that I understand the situation and procedures. More

by saradl1659
Recommend Dealer
Yes
Print
Aug 26, 2026 -

Greenway Kia West responded

Your note about clear explanations and fast service highlights how our team strives for transparency and efficiency. Knowing you felt informed about every step during the service on your Kia Soul means a lot to our service department.

August 26, 2026

Jesse was quick with doing everything and I even got my car back early then when I was supposed to so he was very quick with inspection More

by hdonny05
Recommend Dealer
Yes
Employees Worked With
Jesse
Print
Aug 26, 2026 -

Greenway Kia West responded

Knowing your inspection was completed so swiftly and that you got your Kia K5 back ahead of schedule is rewarding. Your kind words and five-star rating mean a great deal to our service department.

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