Back

Greenway Kia West

Orlando, FL

4.2
3,319 Reviews
Welcome to Greenway Kia West – Where Value Meets Trust. At Greenway Kia West, we’re proud to serve the Orlando community and beyond with an unmatched car-buying experience. Whether you're looking for a brand-new Kia or a high-quality pre-owned vehicle, our goal is to make the process easy, transparent, and tailored to your needs. As part of the trusted Greenway Automotive Group, we bring you the strength of a national network with the personalized attention of a hometown dealership. Our team is passionate about helping you find the perfect car at the right price—and keeping it running like new with expert service and genuine Kia parts. We’re more than just a car dealership—we’re your partners in every step of your automotive journey. From financing solutions designed to fit your budget to a commitment to exceptional customer care, we’re here to exceed your expectations. Stop by today and experience the Greenway difference. Greenway Kia West—Driven to Serve You.
Contact Dealership

3407 West Colonial Dr

Orlando, FL

32808

Directions

By Type

Showing 3,319 reviews

March 06, 2025

Bad customer service not organized customers all confused jumping in line in front of other customers that's been waiting for 20 minutes. No space for you to drop off your vehicle went for a recall mechanics More

by NEEKAANDDAESHAWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service need -00 %ratings
Mar 06, 2025 -

Greenway Kia West responded

We apologize for any inconvenience you experienced. We would appreciate the opportunity to discuss this one-on-one so we can try to resolve this. Please contact us directly and we will do our best to address the issue.

March 06, 2025

I love Greenway Kia I have purchased 2 vehicles from them and I have never had any problems. More

by redtweetybird1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Martins
Mar 07, 2025 -

Greenway Kia West responded

We love to hear it. Thank you for taking the time to review Greenway Kia West!

March 06, 2025

My car was taken care of quickly and efficiently. There was no attempt to upsell me and no unnecessary services were recommended More

by kennethallen1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Mar 07, 2025 -

Greenway Kia West responded

We're delighted to hear that your experience at Greenway Kia West was efficient and straightforward. Our team is committed to providing honest service without any pressure, so it's great to know we met your expectations!

March 06, 2025

Excelente servicio rápido y eficiente, buena asesoría , la revisión del vehículo se realizó según su hora programada More

by Hector Rivera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Torres y Keiara Lluberes
Mar 07, 2025 -

Greenway Kia West responded

Hector, gracias por compartir su experiencia positiva con Greenway Kia West. Nos alegra saber que el servicio fue rápido y eficiente para usted. Estamos aquí para ayudarle cuando lo necesite!

March 06, 2025

The team is not motivated. The teammate assigned to me has left without excuses. It's unacceptable! More

by mickelblanc
Recommend Dealer
No
Employees Worked With
Jeremy Gresham
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Pinilla
2.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Ramirez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Chavez
2.0
This rating includes all reviews, with more weight given to recent reviews.
David Diaz
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chrissie Paul, Ray Paz, Jhonatan Salinas, Juan Castro Rodriguez
Mar 06, 2025 -

Greenway Kia West responded

We take customer feedback very seriously, and we are disappointed to learn that your visit was not up to our usual standards. Please reach out to us directly so we can try to help. Thank you.

March 06, 2025

Great atmosphere and the employees go beyond service. They explained everything down to the T. Also the building is clean. More

by altresejohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anas Lazaar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mac Cumbur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2025 -

Greenway Kia West responded

Altrese, thank you for highlighting the exceptional service and atmosphere at Greenway Kia West! We're delighted to know our team made your visit a positive one. If there's anything else we can do for you, just let us know!

March 05, 2025

The person that waited on me was nice, gave me all my options for repairs on my Kia . I look forward to seeing him early Thursday morning. Thank You More

by CORENORMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Mar 06, 2025 -

Greenway Kia West responded

Thank you for sharing your feedback with us. We look forward to seeing you soon for these repairs.

March 05, 2025

Waited 45 minutes at the desk for the rep to check my car in. She accidently put my mileage at 500k instead of 50k and then couldn’t figure out how to change it. She said the WiFi had gone out and to wait un More

by Ryboi54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keiara
Mar 06, 2025 -

Greenway Kia West responded

We take customer feedback very seriously, and we are disappointed to learn that your visit was not up to our usual standards. Please reach out to us directly so we can try to help. Thank you.

March 05, 2025

Big delay when trying obtain information but appreciate all they did to resolve issue in question More

by antoinewashington29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Repair center
Mar 06, 2025 -

Greenway Kia West responded

Thank you for reviewing Greenway Kia West!

March 05, 2025

Everyone was polite from start to finish. Rep kept me informed, and I didn't have to wait long. Thanks More

by VICTORIOUSELY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Mar 06, 2025 -

Greenway Kia West responded

We're glad to hear that our team at Greenway Kia West provided you with a smooth and efficient experience. Thank you for sharing your feedback, and we hope to see you again in the future!

...
21
...