Greenway Kia West

Awesome hospitality, great customer support, and great prices on service at a dealership. I had such a great experience prices on service at a dealership. I had such a great experience More

Never purchase a vehicle here. I wish I read reviews more carefully before purchasing. I purchased a vehicle from them on September 5. It is now November 7th and I still do not I wish I read reviews more carefully before purchasing. I purchased a vehicle from them on September 5. It is now November 7th and I still do not have the correct paperwork to get my car registered. Unfortunately, I live out of state and cannot show up in person to get this resolved. I have contacted Greenway Kia West over a dozen times, each with different answers/solutions but never getting what I need. I have now been told 4 separate times that my registration paperwork was being overnighted to me but here I am, wasting time complaining on a review site because I feel helpless. I feel like I’ve been scammed. I have called so many times to be patched through to an extension that goes straight to voicemail which the voicemail box is full so I can’t even leave a message. To then call back and get patched through to another extension which has the same outcome. I’ve been hung up on multiple times as well. Every time I ask for the general manager, Alberto Ahumada, I get the same answer that he is with a customer or in a meeting and will give me a call back. I yet to have received a call back. I have also emailed many people including Mr. Ahumada with no response. I’m sure this review will get a response from him stating what all bad reviews state which is email them directly to get a resolution. All false claims to save face online. If they actually resolved customers issues, I bet half of their bad reviews would not even be posted. The Better Business Bureau has an official complaint which I hope will help me get this resolved. More

Me siento súper satisfecha con la atención de Diego el. Yak ha sido extremadamente amable y competente en la atención hacia mi persona, felicidades a la compyppr tener tan excelente vendedor Yak ha sido extremadamente amable y competente en la atención hacia mi persona, felicidades a la compyppr tener tan excelente vendedor More

Very poor service! Sales manager Mark was unprofessional jerk to me and previously to my wife! We regret buying a service warranty! Sales manager Mark was unprofessional jerk to me and previously to my wife! We regret buying a service warranty! More

They did not reset. my car it is still making noise from not being reset and I don’t know how to fix it my car it is still making noise from not being reset and I don’t know how to fix it More

They’re very persistent. Got me into a car I didn’t even want son. Got me into a car I didn’t even want son. More

Service department clerk was very friendly and professional. Vehicle service was completed in 2 1/2 hours which is less time that I thought I will have to wait for. professional. Vehicle service was completed in 2 1/2 hours which is less time that I thought I will have to wait for. More

My temp tags have been expired for 2 1/2 weeks. I CANNOT get a manager if ANY kind on the phone yet they keep giving me the run around I WILL NEVER PURCHASE A CAR FROM HERE AGAIN!!! And I'm serious I CANNOT get a manager if ANY kind on the phone yet they keep giving me the run around I WILL NEVER PURCHASE A CAR FROM HERE AGAIN!!! And I'm seriously contemplating returning the car all together because if this is the type of service I'm receiving now then what of the future?! More

Clean facility, fast and friendly. They were card to take care of you I recommend this dealer everyone They were card to take care of you I recommend this dealer everyone More

Very helpful and professional staff members that made sure my needs were met in a timely manner. sure my needs were met in a timely manner. More