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Greenway Kia West

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.3
4,461 Reviews
At Greenway Kia West, we focus on making car buying and servicing simple, transparent, and stress-free. Our team takes a consultative approach so you can get real answers, explore the right options, and move at your pace. We offer a full Kia lineup plus a wide selection of quality pre-owned vehicles, along with on-site financing solutions to fit a variety of budgets and credit situations. After the sale, our service department is here to help you protect your investment with factory-trained technicians, genuine Kia parts, and a commitment to clear communication. Whether you are shopping for your next vehicle or stopping in for maintenance, our goal is the same: treat you with respect, earn your trust, and make it easy to do business with us.
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3407 West Colonial Dr

Orlando, FL

32808

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Showing 4,461 reviews

January 22, 2026

Efficient and courteous Jesse is a great asset to you. He greeted me on arrival, walked me through the process and confirmed time at dealership, which was accurate More

by Bulmaly101
Recommend Dealer
Yes
Employees Worked With
Jesse Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Martins
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Jan 24, 2026 -

Greenway Kia West responded

Bulmaly101, thank you for the 5-star review! We’re glad your visit was efficient and courteous, and that Jesse greeted you right away, walked you through the process, and set an accurate expectation for your time at the dealership. We truly appreciate you recognizing him as a great asset—I'll be sure he sees your kind words. — Mark Foster, Service Manager

January 22, 2026

Only thing that annoyed me was I have a nail in my tire and instead of telling me and giving me an option to repair during the rotation of my tires they informed me after bringing my car out to me More

by charleylmoore
Recommend Dealer
Yes
Employees Worked With
Keiara Lluberes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keiara Lluberes
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Jan 24, 2026 -

Greenway Kia West responded

Charleylmoore, thank you for the feedback—I’m sorry for the frustration. You absolutely should have been told about the nail before your vehicle was pulled up so you could choose whether you wanted us to repair it during the visit. That communication miss is on us. If you’ll email me your name and the date of your visit, I’ll review the service notes with the team and make sure we tighten up the process so customers are given options in real time. If the tire still needs attention, we’d also like the chance to help you get it handled promptly. — Mark Foster, Service Manager

January 22, 2026

Good and efficient Good and efficient. I had no issues with the service and my service provider was very nice and helpful More

by m.georgiana3
Recommend Dealer
Yes
Employees Worked With
Keiara Lluberes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keiara Lluberes
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Jan 24, 2026 -

Greenway Kia West responded

m.georgiana3, thank you for the 5-star review! We’re glad your visit was good and efficient, and that you had no issues with the service. It’s great to hear your service advisor was nice and helpful—we truly appreciate your trust and look forward to seeing you again. — Mark Foster, Service Manager

January 21, 2026

Very customer friendly and profesional Jaime Ramsey made sure to take care of my Kya Telluride'a third manufacturer recall. She was outstanding More

by Jose Luis
Recommend Dealer
Yes
Employees Worked With
Jamie Ramsey
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Jan 24, 2026 -

Greenway Kia West responded

Jose Luis, thank you for the 5-star review! We’re happy to hear you found the experience customer-friendly and professional. Jaime Ramsey will be thrilled to know she took great care of your Kia Telluride and helped you through the manufacturer recall—thank you for recognizing her outstanding service. We truly appreciate your trust and look forward to seeing you again. — Mark Foster, Service Manager

January 21, 2026

Amazing The team was helpful and amazing Great team They took great care of my car More

by sidney.santana88
Recommend Dealer
Yes
Employees Worked With
Keiara Lluberes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keiara Lluberes
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Jan 24, 2026 -

Greenway Kia West responded

Sidney, thank you for the 5-star review! We’re thrilled to hear the team was helpful and amazing, and that they took great care of your car. We truly appreciate your trust and look forward to helping you again on your next visit. — Mark Foster, Service Manager

January 21, 2026

Service advisor was very courteous and professional dealership was very clean and courteous to me the area while I waited for my vehicle was clean and the offered coffee and snack that was great cuz I More

by Joe p.
Recommend Dealer
Yes
Employees Worked With
Jesse Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Martins
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Jan 24, 2026 -

Greenway Kia West responded

Joe, thank you for the 5-star review! We’re glad your service advisor was courteous and professional, and that you found the dealership clean and welcoming while you waited. We’re also happy the coffee and snacks helped make your morning a little easier. We truly appreciate your trust and look forward to taking care of you and your vehicle again. — Mark Foster, Service Manager

January 20, 2026

Very good service. Only complaint was the waiting time. Exceed the 2 hours promised. Wait for 3 hours for my first maintenance. More

by Sallshr
Recommend Dealer
Yes
Employees Worked With
Brett Sopocy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Sopocy
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Jan 24, 2026 -

Greenway Kia West responded

Sallshr, thank you for the 4-star review and for sharing the feedback. I’m glad you received very good service, but I’m sorry the wait time exceeded what we promised—waiting 3 hours when you were quoted 2 is frustrating, especially for your first maintenance visit. We appreciate you bringing this to our attention, and we’ll use it to improve scheduling and communication so we can meet the time expectations we set. Thank you for choosing us for your service. — Mark Foster, Service Manager

January 20, 2026

It was a great experience It was a great experience and the workers were helpful More

by salome Restrepo
Recommend Dealer
Yes
Employees Worked With
Keiara Lluberes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keiara Lluberes
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Jan 24, 2026 -

Greenway Kia West responded

Salome, thank you for the 5-star review! We’re so glad you had a great experience and that our team was helpful. We truly appreciate your trust and look forward to helping you again at your next visit. — Mark Foster, Service Manager

January 20, 2026

Un excelente trabajo profesionales Excelente trabajo mucho profesionalismo en lo q hacen los mejores buena atención More

by Johanalejandroperezcastillo81
Recommend Dealer
Yes
Employees Worked With
Jesse Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Martins
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Jan 24, 2026 -

Greenway Kia West responded

¡Muchísimas gracias por su reseña! Nos alegra saber que recibió un excelente trabajo, con profesionalismo y muy buena atención. Agradecemos su confianza y esperamos verlo de nuevo en su próxima visita. — Mark Foster, Service Manager

January 19, 2026

It was a quick service and the rep took really good care of me I had a very good experience More

by nicole.bee.gaston
Recommend Dealer
Yes
Employees Worked With
Jesse Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Martins
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Jan 24, 2026 -

Greenway Kia West responded

Nicole, thank you for the 5-star review! We’re so glad your service was quick and that your advisor took great care of you. It means a lot to hear you had a very good experience, and we look forward to helping you again at your next visit. — Mark Foster, Service Manager

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