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Greenway Kia West

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.3
4,548 Reviews
At Greenway Kia West, we focus on making car buying and servicing simple, transparent, and stress-free. Our team takes a consultative approach so you can get real answers, explore the right options, and move at your pace. We offer a full Kia lineup plus a wide selection of quality pre-owned vehicles, along with on-site financing solutions to fit a variety of budgets and credit situations. After the sale, our service department is here to help you protect your investment with factory-trained technicians, genuine Kia parts, and a commitment to clear communication. Whether you are shopping for your next vehicle or stopping in for maintenance, our goal is the same: treat you with respect, earn your trust, and make it easy to do business with us.
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3407 West Colonial Dr

Orlando, FL

32808

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Showing 4,548 reviews

February 28, 2026

Tony and the service team got me back on the road quickly. I would return If I lived in the area. More

by parker28173
Recommend Dealer
Yes
Employees Worked With
Tony
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Mar 03, 2026 -

Greenway Kia West responded

Thank you for sharing your experience with Tony and our service team at Greenway Kia West. We are pleased to hear that we were able to get you back on the road quickly during your visit to our Orlando Kia service center. We strive to provide efficient service for all of our guests, whether they are from the local Winter Garden area or just passing through. We will be sure to share your kind words with Tony and the rest of our staff. We wish you safe travels and look forward to assisting you again if you are ever back in the area. Mark Foster, Service Manager

February 27, 2026

The service area of greenway Kia west is inconsiderate of their guests which makes Kia in general look bad as a whole. I had an appointment last week for a service to be done & was told 45 minutes after wait More

by kate18
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brett Sopocy
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : His Photo not apparent
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Mar 03, 2026 -

Greenway Kia West responded

I am sorry to hear about the frustration regarding your recent service appointments. It is disappointing to learn of the delay caused by the missing part during your first visit and the lack of communication you experienced during your follow-up appointment. We aim to respect our guests' time, and I apologize for the wait and the unprofessional behavior you described. Please come into the dealership or call and ask for the Service Manager so we can address your concerns and the quality of your experience directly. Mark Foster, Service Manager

February 26, 2026

Brian is great and always remembers me and provides great service with an upbeat personality! More

by calql8drsk
Recommend Dealer
Yes
Employees Worked With
Brian Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Jones
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Mar 03, 2026 -

Greenway Kia West responded

Thank you for the wonderful feedback about your experience at Greenway Kia West! We are so happy to hear that Brian Jones always provides great service and that his upbeat personality makes your visits to our Orlando service center enjoyable. Having a team member who remembers our guests and treats them like family is exactly what we strive for here in Winter Garden. I will be sure to share your kind words with Brian and the rest of our staff. We look forward to seeing you again for your next maintenance visit! Mark Foster, Service Manager

February 26, 2026

Excellent and high-quality service Excellent and high-quality service. * Waiting times are good, and the information is very clear and reliable. More

by fernando0277
Recommend Dealer
Yes
Employees Worked With
Jesse Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Martins
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Mar 03, 2026 -

Greenway Kia West responded

Thank you for the fantastic review of your experience at Greenway Kia West! We are thrilled to hear that you received excellent, high-quality service and that you found our information to be clear and reliable. Our team in Orlando works hard to ensure waiting times are kept to a minimum, and it is great to know we met those expectations for you. I will be sure to share your kind words with Jesse Martins and the rest of our service staff here in Winter Garden. We truly appreciate your support and look forward to seeing you again for your next maintenance visit! Mark Foster, Service Manager

February 26, 2026

Tony is a wonderful, knowledgeable and awesome service advisor who keeps you informed of the work, time , cost and warranty . He answers all issues and I'm pleased. Jeff/Mark and Gabriel were accommodatin More

by rwebb579
Recommend Dealer
Yes
Employees Worked With
Tony Nguyen
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Mar 03, 2026 -

Greenway Kia West responded

Thank you for the fantastic feedback regarding your recent visit to Greenway Kia West! We are thrilled to hear that Tony Nguyen provided such wonderful and knowledgeable service. Keeping our guests informed about their vehicle's work, timing, costs, and warranty coverage is a top priority for our team here in Orlando. It is also great to know that Jeff, Gabriel, and myself were able to make your experience accommodating and pleasant. We truly value your trust in our Winter Garden service center. I will be sure to share your kind words with Tony and the rest of the staff! We look forward to seeing you again for your next maintenance appointment. Mark Foster, Service Manager

February 26, 2026

I have already did this. Tony was very professional and knowledgeable. Knows the vehicle very well and goes into detail on how to prevent a problem from happening. More

by THAIMAN45
Recommend Dealer
Yes
Employees Worked With
Tony
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Mar 03, 2026 -

Greenway Kia West responded

Thank you for sharing your feedback regarding your experience at Greenway Kia West. We are pleased to hear that Tony was very professional and knowledgeable during your visit to our Orlando Kia service center. It is great to know he took the time to go into detail on how to maintain your vehicle and prevent future issues. We will be sure to share these kind words with Tony and the rest of our team here in Winter Garden. We look forward to seeing you again for your next service visit. Mark Foster, Service Manager

February 26, 2026

Poor Poor lies after lying Poor lies after lies was told my trade in would be paid off. Said they gave me the pay off amount and only gave me what they wanted to More

by Shantellandpat
Recommend Dealer
No
Employees Worked With
Mac Cumbur
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mac Cumbur
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Mar 03, 2026 -

Greenway Kia West responded

I am sorry to hear about your frustration regarding the trade-in value and payoff process. We aim to be clear and transparent with all financial agreements, and I apologize if there was any misunderstanding regarding the final numbers. Please come into the dealership or call and ask for the General Manager so we can review the details of your trade-in and address this matter. Anas Lazaar, General Manager

February 26, 2026

Rapidez, muy buen trato, amabilidad Es muy fácil agendar cita para el mantenimiento del vehículo More

by jao108
Recommend Dealer
Yes
Employees Worked With
Brian Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Jones
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Mar 03, 2026 -

Greenway Kia West responded

Muchas gracias por compartir su experiencia en Greenway Kia West. Nos alegra saber que recibió un trato amable y rápido, y que le resultó muy fácil programar su cita de mantenimiento en nuestro centro de servicio en Orlando. Es un placer para nuestro equipo en Winter Garden brindar una atención de calidad para su vehículo. Compartiremos sus amables palabras con Brian Jones y con el resto de nuestro personal. Esperamos verle de nuevo en su próxima visita. Mark Foster, Service Manager

February 26, 2026

Good Muy buen trabajo excelente Lo recomiendo mucho porque estoy muy satisfecha Buenas recepción para todos More

by mariseljacobo77
Recommend Dealer
Yes
Employees Worked With
Jesse Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Martins
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Mar 03, 2026 -

Greenway Kia West responded

Muchas gracias por compartir su experiencia en Greenway Kia West. Nos alegra saber que está muy satisfecha con el excelente trabajo y la buena recepción que recibió en nuestro centro de servicio en Orlando. Es un placer para nuestro equipo en Winter Garden brindar una atención de calidad para su vehículo. Compartiremos sus amables palabras con Jesse Martins y con el resto de nuestro personal. Recomendamos mucho que regrese para su próximo mantenimiento y esperamos verle de nuevo pronto. Mark Foster, Service Manager

February 26, 2026

Helpful and knowledable Happy to help me find a car that I wanted to drive. More

by sharonsmith8889
Recommend Dealer
Yes
Employees Worked With
Mac Cumbur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mac Cumbur
Report | Print
Mar 03, 2026 -

Greenway Kia West responded

Thank you for sharing your experience with Mac Cumbur at Greenway Kia West. We are happy to hear that he was helpful and knowledgeable while assisting you in finding the new Kia you wanted to drive. Our team in Orlando is dedicated to providing a great experience for every customer. We will be sure to share your kind words with Mac Cumbur and the rest of our staff here in Winter Garden. We look forward to seeing you again for your next visit to our dealership. Anas Lazaar, General Manager

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