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Greenway Kia West

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.2
3,344 Reviews
Welcome to Greenway Kia West – Where Value Meets Trust. At Greenway Kia West, we’re proud to serve the Orlando community and beyond with an unmatched car-buying experience. Whether you're looking for a brand-new Kia or a high-quality pre-owned vehicle, our goal is to make the process easy, transparent, and tailored to your needs. As part of the trusted Greenway Automotive Group, we bring you the strength of a national network with the personalized attention of a hometown dealership. Our team is passionate about helping you find the perfect car at the right price—and keeping it running like new with expert service and genuine Kia parts. We’re more than just a car dealership—we’re your partners in every step of your automotive journey. From financing solutions designed to fit your budget to a commitment to exceptional customer care, we’re here to exceed your expectations. Stop by today and experience the Greenway difference. Greenway Kia West—Driven to Serve You.
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3407 West Colonial Dr

Orlando, FL

32808

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Showing 3,344 reviews

May 27, 2024

In this dealership, the employees are so responsible and professional. I love their service and I am not going to go to a different place. More

by Rafael galeano
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
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May 27, 2024 -

Greenway Kia West responded

Rafael, we're delighted to hear you had such a positive experience at Greenway Kia West! Thanks for your kind words and loyalty.

May 27, 2024

Great dealer. Have been dealing with for six years and would not go to any other dealer! More

by Bhatcher13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anas Lazaar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

Greenway Kia West responded

We couldn't ask for a better review of Greenway Kia West. Thanks so much!

May 26, 2024

He always give me a good service so I appreciate it. Keep it up like that we love you. More

by conservemarieeduine302yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Gresham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Pinilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chrissie Paul, Ray Paz, Juan Castro Rodriguez, Michael Carey
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May 28, 2024 -

Greenway Kia West responded

Marie, we are delighted to hear you always get a fantastic experience here at Greenway Kia West. Thank you for choosing us for your service needs!

May 26, 2024

Un completo desastre no vuelvo mas a ese taller no se lo recomiendo a nadie More

by Anuarusanoble
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Ray Paz
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May 30, 2024 -

Greenway Kia West responded

Me gustaría entender lo que sucedió durante su visita para asegurarnos de que proporcionamos a los clientes una experiencia de cinco estrellas en el futuro. Si está dispuesto a discutir los detalles, me gustaría hablar con usted. Gracias, Mark Foster - Service Manager - markfoster@greenwayauto.com

May 26, 2024

If it wasn't for Javier there wouldn't have been a deal. The salesperson I had was not interested in explaining the figures etc just wanted a sale! Javier had to step in. Finance Manager was phenomenal! More

by reeneva
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Anas Lazaar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier Rodriguez, Franco Salinas
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May 31, 2024 -

Greenway Kia West responded

Thank you for sharing your experience. While it's great to hear that Javier and the Finance Manager provided excellent service, I'm sorry to learn about the issues with your salesperson. We strive for thoroughness in every interaction, so this feedback is concerning. If you'd like to discuss further or have any other concerns, please contact me directly. Thanks, Alberto Ahumada - General Manager - albertoahumada@greenwayauto.com

May 26, 2024

Very efficient and great appointment scheduling. I was able to get in and out right on time for my next appointment and feel comfortable leaving my vehicle in such great hands! The service area is v More

by parisienvanessa8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Forrester
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May 27, 2024 -

Greenway Kia West responded

Thank you for sharing your experience! We're glad to hear our team at Greenway Kia West provided efficient service and a comfortable environment. We appreciate your kind words and look forward to serving you again!

May 26, 2024

The employees were really nice and I got in and out on time! Very friendly staff! More

by TAMIKOINMON69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Winsel
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May 28, 2024 -

Greenway Kia West responded

Tamiko, thanks so much for the 5-star review of Greenway Kia West!

May 26, 2024

Highly disorganized. Also, they made safety-related mistakes that are unacceptable. They unplugged the child seats in my vehicle (I guess for some inspection or so) but More

by saavrom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessica
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May 27, 2024 -

Greenway Kia West responded

We apologize for the disorganization you experienced. Unplugging child seats without notifying you is certainly unacceptable, and we deeply regret any inconvenience this has caused. We take such matters seriously and would like to address your concerns directly. Please reach out to us at your earliest convenience so we can make things right. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

May 25, 2024

I received a recall letter. I set up the appt for this recall part. The appt was accepted for the afternoon. I get there, and they don’t have the part. So I wasted an hour of my More

by MIAS
Recommend Dealer
No
Employees Worked With
Service department. I don’t remember his name.
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May 27, 2024 -

Greenway Kia West responded

I apologize for the inconvenience you experienced with your recall appointment. We strive to ensure our customers' time is valued and it's clear we fell short here. Please reach out so we can make this right as soon as possible. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

May 29, 2024 -

MIAS responded

Thank you for the response. I have actually dealt with Mark Foster on another issue with Kia before a few years ago, and although that was a horrible experience— I will say that Mark was excellent. I am still waiting on a call back that the part is ready so I can get the recall done. It is very disheartening to receive a letter from Corporate Kia recalling your vehicle for a part that they state is so concerning that you should park away from other vehicles and homes because your car is a plausible implosion hazard; and then to have brought the car in by premade appointment only to be sent away because they don’t have this critical part. I look forward to expediently fixing this issue. Thanks.

May 24, 2024

Jessica not good not comfortable with my service received. Two days after appt my car had red lights come on dash never experienced since I had car. Took car back they didn’t check out anything said More

by bdthomas78
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessica service and another Spanish guy in service
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May 27, 2024 -

Greenway Kia West responded

I'm sorry to hear about your experience. It's concerning that the issue with your car wasn't thoroughly addressed, and I understand how frustrating this must be for you. We want to ensure your vehicle is in top condition, so please reach out directly so we can look into this further and provide a proper resolution. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

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