Greenway Kia North

Mike was extremely helpful and took the time to find my perfect car in my budget! perfect car in my budget! More

Excellent explanation of my car's mechanical problem. Patric helped me get the money to repair my car through financing Patric helped me get the money to repair my car through financing More

Great experience. He explain everthing tbat my car had. He told me all the part that they fixed He explain everthing tbat my car had. He told me all the part that they fixed More

Luis is always very attentive and communicative about the service process, which is highly appreciated and important for me. service process, which is highly appreciated and important for me. More

We now have our second KIA car. So we have been coming for service for about six years. So far we have had no bad experience. Reps are gracious and do not push unnecessary service. So we have been coming for service for about six years. So far we have had no bad experience. Reps are gracious and do not push unnecessary service. More

Nick was super helpful and very detailed in explaining what was wrong with my vehicle knowing it's brand new and that it has less than 4000 miles. I had a huge concern why my new vehicle coils would fail what was wrong with my vehicle knowing it's brand new and that it has less than 4000 miles. I had a huge concern why my new vehicle coils would fail if they are supposed to last for 90,000 miles. And why my dash wouldn't tell me service engine issue as this was a problem with my transmission overall. More

The communication was terrible. They had the car for a week and did not get it done when promised. The fee quote did not consider alternatives. I had to bring up the alternative whi They had the car for a week and did not get it done when promised. The fee quote did not consider alternatives. I had to bring up the alternative which was half of the price. When I got the car back the next day the battery was dead. More

Initially they went to an extreme on estimating a rather simple repair quoting over $1,000. I had already researched the repair and had a couple repair shops tell me that it should be a way less like a thir simple repair quoting over $1,000. I had already researched the repair and had a couple repair shops tell me that it should be a way less like a third of that. Since I had dropped it off at the dealer on a Sunday and was leaving town almost immediately thereafter I accepted their quote once they realized I would take the car elsewhere if they didn't look at this alternative fix. Ultimately quoted $440 and because of timing I approved that. Every time I go there it seems like we have the same kind of issues. What really aggravated me was I was told the part would be in on Wednesday and that would make the car ready for pickup when I returned the following week but there was no communication until I reached out and it was not ready when I returned. It was my persistent calling that got me to the parts department only because nobody else was picking up the phone. Jeff in the parts department was very professional and courteous and said he carried the part to the service manager the day that Jennifer was off. I do not know if Jennifer finally said the part would be in Thursday only because she was off on Wednesday. I was lucky Jeff checked for it. Apparently the repair was done that day because my car was ready the following morning but nobody had given me a clue that it was done until then. There was recall work done but unless I had seen that and asked about it on the work order, no one would have said anything. I like to know when there's been updates on my car and what it's related to. I will not use her as a servi More

Quick check in, great communication, quick check out. No issues! Jennifer was great to work with No issues! Jennifer was great to work with More

Cham was awesome to work with, super accommodating and genuinely wants to help make things easy. Answered my questions, gave advice on options, and wasn't over bearing or pushy at all. genuinely wants to help make things easy. Answered my questions, gave advice on options, and wasn't over bearing or pushy at all. More