Linda Goddard

⭐⭐⭐⭐⭐ I want to give a huge shoutout to Alex in the Appointment Center at Kia North. I had called several times trying to make an appointment and kept getting transferred to voicemail, disconnected, Appointment Center at Kia North. I had called several times trying to make an appointment and kept getting transferred to voicemail, disconnected, or not reaching the right person. When I finally got Alex on the phone, he tried to transfer me, but when it didn't work, he didn't just send me back through the system. He actually told me, "Give me a second," and walked over to the service department himself to make sure I got connected with someone who could help. What really stood out was that he didn't stop there. He followed up with me afterward to make sure my appointment was scheduled and everything was taken care of. Alex was friendly, genuine, patient, and just easy to talk to. He never made me feel rushed and honestly made a frustrating situation so much easier. By the end of the call, it felt like I was talking to someone I'd known for years. Kia North is lucky to have him. Employees like Alex are hard to find. If you call and get Alex in customer appointments, you're in good hands. He'll make sure it gets done. Thanks again, Alex. You're the man! More

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Erica and Mike were such an amazing team, recommend 100%. You won’t regret it. They took their time and made sure everything made sense to what our needs were. They were patient, honest and very trustworthy. You won’t regret it. They took their time and made sure everything made sense to what our needs were. They were patient, honest and very trustworthy. This is the first time I’ve had such an amazing experience in buying my car! Because of their hard work and dedication, My husband even came after and got himself a car too. More

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Carter was so helpful to me prior to bringing my car into be serviced. Thank you for all your assistance and time be serviced. Thank you for all your assistance and time More

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Great experience from start to finish, Our salesman was beyond amazing ! Keep up the good work! beyond amazing ! Keep up the good work! More

by Tatjana Verified Customer Verified Customer

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Fast friendly service. Everyone was attentive to my arrival & waiting for my car. Wonderful staff & service Everyone was attentive to my arrival & waiting for my car. Wonderful staff & service More

by TORILYNFL Verified Customer Verified Customer

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Barry is great at what he doing ! Everything was a plus UNTIL I went to finance to sign the final paperwork and I was told then that my payment amount had changed increased by $162 af Everything was a plus UNTIL I went to finance to sign the final paperwork and I was told then that my payment amount had changed increased by $162 after I had already paid my down payment because the term was changed without even asking me if I was fine . I signed and agreed to one price after thinking that was the price the whole time it came to the end like 30-40 before getting the vehicle. That’s not ethically rights if I was told and signed for one price. After being there with 2 toddlers by myself as a single mother that highly upset me & made me feel like I was stuck. I agreed to putting down $3500 going of my budget by $500 More

by Shaquan Verified Customer Verified Customer

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Gemoi is an outstanding salesman, with a great attitude and eager to earn your business for life. This is our second purchase with him and both experiences were top Notch! and eager to earn your business for life. This is our second purchase with him and both experiences were top Notch! More

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They have the worse customer service ever. My sevice guy name AJ. I was waiting in the waiting room for over 3 hours. He never came to let me know what was going on with my car. My car was und My sevice guy name AJ. I was waiting in the waiting room for over 3 hours. He never came to let me know what was going on with my car. My car was under warranty so the insurance company paid everything ñ. Still kia over charge me $270.00 and they will not return my money. I want to go to the better business bueareu. I would like my money to be return to me. More

by Diajer342 Verified Customer Verified Customer

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Everyone was great, Service Team, Parts guys and Cashiers! They kept me informed about my vehicle during the service and were friendly and helpful! Cashiers! They kept me informed about my vehicle during the service and were friendly and helpful! More

by TNEWTON1118 Verified Customer Verified Customer

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Jordan met us just outside the front door and as I shaked his hand and made eye contact I knew from that moment this is the young man I wanted to deal with , I had no appointment , just drove there in hopes his hand and made eye contact I knew from that moment this is the young man I wanted to deal with , I had no appointment , just drove there in hopes of buying my new car , Jordan asked what is my wants and needs in a car and out came my list , the Longwood dealership is somewhat under construction and we walked a Short distance to the lot and we looked at 3 vehicles, the sportage checked all the boxes and we test drove it . Loved the fit ,feel and options , I told Jordan this is the car I want to leave with today , Jordan brought us back to a table and Jordan was with us the entire time and before long we signed and drove away in my new Sportage that I love , did I mention that I love the sportage , Jordan's knowledge and his character will carry him through life . I hope in the near future someone will ask me where I bought the vehicle and with no hesitation I'll say Longwood and look for Jordan More

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