Carter Edwards

Nick was super helpful and very detailed in explaining what was wrong with my vehicle knowing it's brand new and that it has less than 4000 miles. I had a huge concern why my new vehicle coils would fail what was wrong with my vehicle knowing it's brand new and that it has less than 4000 miles. I had a huge concern why my new vehicle coils would fail if they are supposed to last for 90,000 miles. And why my dash wouldn't tell me service engine issue as this was a problem with my transmission overall. More

by AHAUKE11 Verified Customer Verified Customer

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This was my 3rd time here and each time has been unacceptable an oil change and tire rotation takes 2.5 hours are you kidding me??? On top of the last two times they never reset the maintenance sch unacceptable an oil change and tire rotation takes 2.5 hours are you kidding me??? On top of the last two times they never reset the maintenance schedule I had to and had to figure out how to. The explanation why 2.5 hours because they had cars just show up for work to be done that’s why I scheduled an appointment so when I show up 15 minutes early anyone who just shows up has to wait till I’m done not the other way around, very disappointing service department. More

by bt.daybreak Verified Customer Verified Customer

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Very easy process and communication was great. Great service and quick response and very fast return. Great service and quick response and very fast return. More

by BEYONDAMEMORY Verified Customer Verified Customer

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Unorganized and non communicative. When changes occur during servicing it is not relayed to the car owner. Parts not available or status in which the car would be finished. If a call i When changes occur during servicing it is not relayed to the car owner. Parts not available or status in which the car would be finished. If a call is made, it isn’t within a timeframe which the vehicle can be retrieved by the owner. An example would be calling the owner when it’s ready but the department will close before they can arrive and have to wait until the next day to pick up More

by ROBERTCRAVATTA Verified Customer Verified Customer

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Carter was so helpful to me prior to bringing my car into be serviced. Thank you for all your assistance and time be serviced. Thank you for all your assistance and time More

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Everyone was super friendly and knowledgeable. They offer Quick and accurate service keeping you informed every step of the way. They offer Quick and accurate service keeping you informed every step of the way. More

by JERICANIEVES Verified Customer Verified Customer

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Fast friendly and just over all the best service I ever had in my life had in my life More

by freeneyjr Verified Customer Verified Customer

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Amazing service and customer care fast friendly and informative will definitely be back very soon informative will definitely be back very soon More

by aneysa_rivers865 Verified Customer Verified Customer

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Friendly staff. Warranty paid 100% nothing out of pocket. Car was clean and undamaged upon its return to me. Warranty paid 100% nothing out of pocket. Car was clean and undamaged upon its return to me. More

by officered Verified Customer Verified Customer

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Horrible , lazy , slow , and sucks at resolving issues . They make you go thru so much just to fix a problem They make you go thru so much just to fix a problem More

by ivymoore47 Verified Customer Verified Customer

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