Meagan Karpel

I had a great experience at Kia North! Meagan Karpel was very polite, supportive, professional, and responsible throughout the process. I truly appreciate her excellent customer service an Meagan Karpel was very polite, supportive, professional, and responsible throughout the process. I truly appreciate her excellent customer service and am very satisfied with the service provided. I’m always happy to visit Kia North. Thank you for the great experience! More

by DADOBOEVJAMOL Verified Customer Verified Customer

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I went in for a problem that would need my car to take a test drive. Dropped my car off at 9am. Didnt get back till 5pm. My mileage was at 74,000 when I dropped it off. When I picked it up it was at 74,002. test drive. Dropped my car off at 9am. Didnt get back till 5pm. My mileage was at 74,000 when I dropped it off. When I picked it up it was at 74,002. I specifically told them when my car goes over 70 it loose RPM. They said that it didn't do it for them well obviously it didn't cause you took it for 2 miles. They told me they test drive the car 3x. That a blatant lie. Luckily they didn't charge me but I brought the car to an actual Kia dealership hoping to get some answers and got nothing. I'm very disappointed and not sure I'll entrust my vehicle there ever again. More

by Carro.faith Verified Customer Verified Customer

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Great service and knowledge employees, especially Bram! I did get my piece I payed for yet. Has it come in? I did get my piece I payed for yet. Has it come in? More

by brentadamson Verified Customer Verified Customer

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it was smooth, communication was good luis definitely has customer service down packed an so does meagan this is my first time buying my own car don't like the price outcome of it be kia is the place to go g customer service down packed an so does meagan this is my first time buying my own car don't like the price outcome of it be kia is the place to go get anyone a car ?????????????? More

by shania w Verified Customer Verified Customer

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I scheduled basic maintenance—an oil change and tire rotation—at Greenway Kia as an on-site wait appointment, only to be told upon arrival that it would take 3 to 4 hours. Having managed service departm rotation—at Greenway Kia as an on-site wait appointment, only to be told upon arrival that it would take 3 to 4 hours. Having managed service departments, springing that kind of backlog on a scheduled customer is unacceptable. Communication was nonexistent. The promised text updates never came; my wife had to call to find out the car was ready, and the automated "done" text pinged after we were already home. To cap it off, they called the next day asking to book the exact service they had just completed. Between the internal disorganization and an equally underwhelming sales experience, I cannot recommend them. More

by jgemski63 Verified Customer Verified Customer

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Carter was so helpful to me prior to bringing my car into be serviced. Thank you for all your assistance and time be serviced. Thank you for all your assistance and time More

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They have the worse customer service ever. My sevice guy name AJ. I was waiting in the waiting room for over 3 hours. He never came to let me know what was going on with my car. My car was und My sevice guy name AJ. I was waiting in the waiting room for over 3 hours. He never came to let me know what was going on with my car. My car was under warranty so the insurance company paid everything ñ. Still kia over charge me $270.00 and they will not return my money. I want to go to the better business bueareu. I would like my money to be return to me. More

by Diajer342 Verified Customer Verified Customer

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Hidden fees, service can be better, very passive aggressive customer service representatives, un professional altogether aggressive customer service representatives, un professional altogether More

by leostewart00 Verified Customer Verified Customer

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Took care of the oil change and all other concerns. Attentive to details and caring about the customer are a few things that will keep us coming back. Attentive to details and caring about the customer are a few things that will keep us coming back. More

by LOGANLAND85 Verified Customer Verified Customer

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Horrible , lazy , slow , and sucks at resolving issues . They make you go thru so much just to fix a problem They make you go thru so much just to fix a problem More

by ivymoore47 Verified Customer Verified Customer

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