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Greenway Kia East
Orlando, FL
1,820 Reviews
Greenway Kia East is a full-service new and pre-owned car dealership in Orlando, Florida that proudly caters to drivers from nearby cities like Oviedo, Waterford Lakes and beyond. Our goal is to deliver a superior car shopping and service experience to every customer.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,820 reviews
May 31, 2024
xxxx of the earth dealership, don’t deal with them. Just talked to sales girl, who answered the phone about a ‘22 Kia Rio (for my niece). Turns out It’s an old listing [on cargurus]. Just before we e Just talked to sales girl, who answered the phone about a ‘22 Kia Rio (for my niece). Turns out It’s an old listing [on cargurus]. Just before we established that, she brought up another Rio (a 2023) … But right after she established the 2022 is an out of date listing (Which I said is “Completely undersrandable”) she brought up they have “brand new Kia Fortes!” I said maybe, but what about the ‘23 Kia Rio … She said {mind-blowing} “Like I said that’s on old listing, sir.”. … I said “No I mean the 2023, you said you saw.” - She said “I don’t see any Rio’s but we have Forte’s “. - See she doesn’t wanna sell me the Rio, she wants to sell me the Forte ~ They’re more expensive. I realized what she was doing (Doing as she was obviously trained), then quickly said goodbye and got off the phone. … I have a timestamped screenshot of the ‘23 Rio, for sale on their website, plainly visible. I called back, to the receptionist lady, I told her I wanted to leave a voicemail for the general manager - to let them know about this strange call. She proceeded to ask me for my Callback number, and claimed he doesn’t have a voicemail. I called “xx” on the idea he doesn’t have a voicemail, to receive messages, and got off the phone. OF COURSE you can’t leave him voicemails. .. Otherwise his message box would be full, every two days @ mid-day with messages of people complaining, about his lying sleazy salespeople on the phone. … 20something year old receptionist girl really got an attitude, too - doubling down to convince me the DEALERSHIP MANAGER doesn’t have voicemail. So 1. They train their sales people to lie … and 2. Train them (and gateway phone-answering girl) to think you’re stupid. So it is management’s fault … Two there people had unpleasant mornings, today, because of this training (And especially idea #2). Buy a Kia virtually anywhere else. Buy from Anchorage Kia, in Alaska, and pay for the car to be delivered, down through Canada, and I bet you’re probably better off. More
by martin d
Employees Worked With
Receptionist
Helpful May 31, 2024
My 2023 Carnival came in for an ECM TSB update and a tire rotation. I live in Cocoa Beach and prefer to have my vehicle serviced there than at the local dealerships rotation. I live in Cocoa Beach and prefer to have my vehicle serviced there than at the local dealerships More
by rd3311
Verified CustomerEmployees Worked With
May 31, 2024
Arrived early to appointment, was checked in immediately. My service advisor said aired I was kept up to date on service and when service was completed came and got me from waiting area, and got me to my veh My service advisor said aired I was kept up to date on service and when service was completed came and got me from waiting area, and got me to my vehicle after checking me out More
by GOODIEWOLF
Employees Worked With
May 31, 2024
Carlos, my service advisor was fantastic as usual car was serviced in a timely manner and I would highly recommend serviced in a timely manner and I would highly recommend More
by rainface104
May 31, 2024
They fixed the car quick and everything was good no issues love that service thanks. issues love that service thanks. More
by Dtrout43
May 31, 2024
Denied a clear warranty claim, would not work with me. Would not recommend. Go to a different Kia dealer. Would not recommend. Go to a different Kia dealer. More
by ASHTOND98
Employees Worked With
May 31, 2024
The people at the service department were awesome. Carlos was top of the line representative. Carlos was top of the line representative. More
by LPEREZ2212
May 31, 2024
He said it would be ready in 90 minutes and it was. Great service Yay Great service Yay More
by PBCLAIRE
May 30, 2024
Great service as always. My go to Kia dealership. Always communicative and willing to help. My go to Kia dealership. Always communicative and willing to help. More
by BREN
Employees Worked With
May 30, 2024
Matt was very helpful and got me in and out in under an hour , thanks hour , thanks More
by VALPREF
Employees Worked With
