Greenbrier Dodge of Chesapeake

Let me start off by saying as a general rule, I DO NOT like salesmens. This dealership was the 4th dealership we visited and Ryan was the only person who LISTENED to what my requirements were then showed like salesmens. This dealership was the 4th dealership we visited and Ryan was the only person who LISTENED to what my requirements were then showed me a vehicle that filled every one of them and more. He started out under the hood pointing out features and proceeded around the entire vehicle. I went back a week later and bought the vehicle from him. The only reason I went back to him was because he knew his stock and took the time to listen to what I required. I did not have to "settle" or choose between features. Everything I wanted was in one vehicle. The only draw back is the paperwork took several hours to finish. I bought my house in far less time then it took to buy this vehicle. Would recommend this dealership to anyone! More

Very happy with my experience with Greenbrier Dodge this is the 3rd vehicle purchased from them. Everyone was friendly with great customer service. I would recommend family and friends. Gaythan is excellent is the 3rd vehicle purchased from them. Everyone was friendly with great customer service. I would recommend family and friends. Gaythan is excellent. More

My family and I went to Greenbrier Dodge to see what i could get for my 2004 jeep. We were not really looking to by a newer car at the time. When we arived there, we got to set down with Mr Lassiter. He could get for my 2004 jeep. We were not really looking to by a newer car at the time. When we arived there, we got to set down with Mr Lassiter. He asked us is we were thursty and a few other none sales related questions before we even started talking about cars. I told him that my credit score wasn't the best and i didn't want to have a heavy car not. He fully understood my need and didn't try to sale me a dream. At no time did Mr. Lassiter try to talk me into buying a car i could not afford. While i was there my Wife and I were looking around and saw a 2007 Nissan Maxima aka the car i always wanted. I went to go talk to Gaythan about that car and it was like he read my mind because he already had me financed for it. It was a bit more then i wanted to pay, but totally worth it.Mr. Lassiter and the staff at Greenbrier Dodge were very professional and friendly the hole time we where there. Gaythan even help my Wife and I put all me stuff into our new car. And gave use a rundown on the car so we wouldn't be totally lost. i would highly recommend going there. My Wife was so happy and pleased that in 2014 when We are ready to go get another car that were coming back there. More

Military family with a new baby and in need of a reliable vehicle. We knew what we were looking for, but Ryan was very helpful and professional in providing the information we needed to make a decision. We w vehicle. We knew what we were looking for, but Ryan was very helpful and professional in providing the information we needed to make a decision. We were very pleased with the quality of service. I would recommend Greenbrier Dodge to anyone in the Hampton Roads area. More

Great sales staff. Mr. Lassiter was outstanding. He made the purchase of our new vehicle painless and extremely pleasant. He ensured that we selected the vehicle that met our needs. the purchase of our new vehicle painless and extremely pleasant. He ensured that we selected the vehicle that met our needs. More

Saleperson, Gaythan Lassiter, was extremely professional, friendly, and accomodating. He was an absolute pleasure to work with in selecting the new vehicle I desired. He made the process go at the pace I f friendly, and accomodating. He was an absolute pleasure to work with in selecting the new vehicle I desired. He made the process go at the pace I felt comfortable with and he made the entire process flow smoothly. He is a reason I will comne back to this dealership and recommend it to others. More

VERY UNHAPPY!! Was lied to by Kita and Brandon that they could help me. Put me in a loaner car and was told "Don't worry" called several times the first WEEK and got no return calls. Finally went in to talk could help me. Put me in a loaner car and was told "Don't worry" called several times the first WEEK and got no return calls. Finally went in to talk to another person I was pushed off on, Rob. He also gave me numbers I was clearly not comfortable with, but was told "let me see what I can do and I will call you tomorrow". No call "SURPRISED - I'm Not!!!" I called and left messages and no return call. I finally got a call after 2 weeks when I guess they wouldn't work with the price - low ball offer on the trade in and no break on the sticker price. Rob left me a message on my cell saying I "was to call immediately because they were getting ready to report the loaner car as not an approved driver" or some crap. Not happy getting a threatening call by someone who jerked me around for 2 weeks. Went to Southern Jeep down the street got double for my trade and a great price. Less than 24 hours I was in a new car with ALL the paperwork done. WOULD NOT GO TO GREENBRIER DODGE EVER!!!! WOULD NOT RECOMMEND!!! More

Beware. The right hand pretends not to know what the Beware. The right hand pretends not to know what the left hand agreed to, as you are shifted from internet sales to internet sales mgr to new car sal Beware. The right hand pretends not to know what the left hand agreed to, as you are shifted from internet sales to internet sales mgr to new car salesman to new car mgr to another new car mgr. In the end, all you will have done is waste your time. More

AJ and Ryan were the absolute 1, 2 punch of professionalism. Our experience was absolutely perfect through every step of the way. I fully intend to continue my business through them in the fu professionalism. Our experience was absolutely perfect through every step of the way. I fully intend to continue my business through them in the future including recommending both them and the dealership to everyone I know with interest in car buying. Thank you for being so helpful in our new car buying process! More

The sale people were very knowledgable on the the ram truck. I also got a fair price for my trade over all the dealing was great truck. I also got a fair price for my trade over all the dealing was great More