Greenbrier Dodge of Chesapeake

Experiences with GD For 7-8 years I have been having my 2003 Dodge Ram Truck 1500 serviced at Greenbrier Dodge. Over that period my experiences have been very positive. For 7-8 years I have been having my 2003 Dodge Ram Truck 1500 serviced at Greenbrier Dodge. Over that period my experiences have been very positive. Each time the staff members, I dealt with, have given me solid courtesies and solid advice on issues with my truck. I am very satisfied with how GD has helped me. I will continue to go there. More

Great Experience Mr. Toney was a great salesman. He was friendly and helpful when it came to looking at vehicles and looking to what we could afford, and like at the s Mr. Toney was a great salesman. He was friendly and helpful when it came to looking at vehicles and looking to what we could afford, and like at the same time. More

DO NOT go HERE Bought a new car from this dealership, and it was the worst experience I've ever had buying a car. Staff are thieves and liars!!!!! From the sales to Bought a new car from this dealership, and it was the worst experience I've ever had buying a car. Staff are thieves and liars!!!!! From the sales to financial department horrible!!!!! More

The worst experience of my life. Bought a vehicle lately and before I bought it there was a noise I was not comfortable with. The sales man gave me a document to sign saying they wil Bought a vehicle lately and before I bought it there was a noise I was not comfortable with. The sales man gave me a document to sign saying they will fix the problem if it persist. Two weeks later vehicle gave me problem and I had to tow it to the mechanics at Greenbrier Dodge. They wanted me to pay for them to fix the problem when they had already promise me they will fix it. I had to pay for them to fix the noise that was there before I purchase the vehicle. The Gentleman at services had a very bad attitude and was not polite, apologetic, sympathetic and was very rude. I would discourage anyone from buying a vehicle there. More

THIS WAS MY FIRST TIME BUYING A CAR FROM A DEALERSHIP IN OVER TEN YEARS AND I MUST SAY THAT MR. TONEY WAS A BIG HELP. THE PRICE WAS GOOD AND THE SERVICE WAS GREAT I WOULD RECOMMEND TO MY PEERS TO GO THERE B OVER TEN YEARS AND I MUST SAY THAT MR. TONEY WAS A BIG HELP. THE PRICE WAS GOOD AND THE SERVICE WAS GREAT I WOULD RECOMMEND TO MY PEERS TO GO THERE BEFORE THEY GO ANY OTHER PLACE AND COMPARE THE PRICES AND PERSONAL SERVICE. More

I would like to ensure that Mr. Travis Gainer receives due recognition for OUTSTANDING salesmanship. His presentation, approach and patience are all the reasons why I decided to purchase a vehicle. To due recognition for OUTSTANDING salesmanship. His presentation, approach and patience are all the reasons why I decided to purchase a vehicle. To be clear, Mr. Gainer’s quality service persuaded me to purchase my new vehicle before I originally planned. He went over and beyond to ensure my needs were met; and for that, I have HIGHLY recommended others to purchase their vehicles from Mr. Travis Gainer at Greenbrier Dodge. Overall, the team at Greenbrier Dodge did an outstanding job in closing the deal—KUDOS to you all! More

My daughter was buying her first car. My parent have bought a few cars from Ed She was very nervous, he put her at ease. He went over everything with her in great detail She is very happy with her bought a few cars from Ed She was very nervous, he put her at ease. He went over everything with her in great detail She is very happy with her new car More

service dept was rude and unwilling to resolve issues with damage to vehicle after serviced by them. offered no solutions to fix. would not return calls or when we did speak were not focused on customer with damage to vehicle after serviced by them. offered no solutions to fix. would not return calls or when we did speak were not focused on customer service. I would not recommend this dealership or esp service dept. More focused on making money then keeping good customers. kept getting bounced around to several people with no middle ground to help. More

I have never experienced the level of care and service anywhere else, that the folks at Greenbrier have always given me. Even though I did not purchase my car from them, they treat me like one their own. anywhere else, that the folks at Greenbrier have always given me. Even though I did not purchase my car from them, they treat me like one their own. More

I initially started out my search for a new Ram truck online, I immediately started a correspondence with Liz, whom was very pleasent to deal with and very helpful with the online aspect of the process. online, I immediately started a correspondence with Liz, whom was very pleasent to deal with and very helpful with the online aspect of the process. I made sure to take my time with the process to find the best deal I could. As I searched from Maryland to Raleigh for multiple dealers, Greenbrier kept coming up on top and my search was soon over. I made the trip up from the Outer Banks and was greeted by Liz who directed me to Waverly my sales person I would be working with. I told Waverly what I wanted to have included in my truck and he guided me to the Ram that I had described.He was friendly, efficient, professional and very easy to work with. My next stop was with Ryan the finance manager. Ryan sure does know his part of the business. He had us in and out in no time. My prior past experience's with this part of the process was dreaded, But Ryan made it painless. Once again, very professional, courteous and expedient. I would highly recommend Greenbrier Dodge of Chesapeake, Virginia over and over again. A sheer pleasure to work with. Also in closing, kudos to the detail guys, my new Ram game out spotless to drive off with. Thanks Greenbrier, your a pleasure to work with, I'll be back. More