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Great Lakes Honda

Akron, OH

4.8
647 Reviews

43 Pruitt Blvd.

Akron, OH

44310

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647 Reviews of Great Lakes Honda

December 28, 2020

I was very much pleased with the service I received. They took good care of me! I got exactly what I asked for. Thank you More

by Mcas81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sullivan, Beth, Shai , Julia Love
Feb 11, 2021 -

Great Lakes Honda responded

Thank you for choosing Great Lakes Honda! We are so happy to know that you were pleased with our services. You can always rely on us to provide you with excellent customer service!

December 25, 2020

Overall a good experience. Wish you would have washed my car and used service floor mat. That would go a long way toward renewing my service contract next time around. More

by srauber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julia Love
Feb 11, 2021 -

Great Lakes Honda responded

Thank you for visiting Great Lakes Honda. We are happy to know that you were satisfied with our services. We appreciate your feedback and look forward to working with you again.

December 23, 2020

I returned for a slow leak in a tire after making an appointment. Rob saw that was car was taken in and fixed while I waited,, no charge. More

by askbart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob in Service
Feb 11, 2021 -

Great Lakes Honda responded

Thank you for sharing your experience! We will be sure to thank Rob for providing you with excellent service. We look forward to your next visit to Great Lakes Honda!

December 22, 2020

I've had the car serviced at Great Lakes since I've had it. They have always been friendly and efficient with their service. I think that they are honest about what needs to be done and have told about thi More

by Tom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Miller
Feb 11, 2021 -

Great Lakes Honda responded

Thank you for the excellent review, Tom! We are so happy to know that you have enjoyed friendly and efficient service throughout the years. We can't wait for your next visit to Great Lakes Honda!

December 21, 2020

I’m a loyal Honda owner. I started at Rick Case Honda, then Dave Pruitt and Great Lakes Honda. Kevin Dawson was a great salesman. He got me a great deal and I couldn’t be happier. More

by Gartmansue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Dawson
Feb 11, 2021 -

Great Lakes Honda responded

Thank you for choosing Great Lakes Honda! We will be sure to thank Rick, Dave, and Kevin for providing you with superb customer service. We can't wait to work with you again!

December 17, 2020

Excellent service, every time! Oil changes have been quick and affordable, free car wash is always an added bonus. Super friendly service advisors that take the time to explain what needs done now and w More

by MaryOlds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Polowski, Justin Miller, Rob Rhodes, Julia Love
Feb 11, 2021 -

Great Lakes Honda responded

Thank you for visiting Great Lakes Honda! We are so happy to know that you enjoyed all of your services from the oil changes to the free car wash. Let us know if there is anything else we can help you with. We look forward to working with you again!

Feb 12, 2021 -

MaryOlds responded

I suddenly found myself in the market to purchase another vehicle after my car was totaled. Naturally, I turned to Great Lakes Honda and was able to find exactly what I wanted. Johnny in finance was terrific, found me a great rate and was expedient with all the paperwork. Couldn't have gone any smoother! As always, thank you to the wonderful team at Great Lakes Honda in Akron

December 12, 2020

Needed an emergency battery replacement. Battery was checked and new battery was installed. Credited for battery warranty. Great friendly service. Very happy the service Dept could help us out. More

by Sueh2004
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin
December 09, 2020

I came in because another Honda dealership said I needed brake work. However, Great Lakes Honda could not find anything wrong with my car. I appreciate their honesty. More

by Out-of Towner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn
December 09, 2020

I found Gerrell to be very helpful with assisting me with my car purchase. He answered all of my questions, was friendly and personable. I would refer him to someone looking to buy a vehicle. I'm glad my More

by kaf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerrell Jones
December 07, 2020

Employees have always been friendly and helpful. I was in and out for an oil change very quickly. Checkout was also very quick and easy. Thank you! More

by Greg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julia Love
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