Great Lakes Honda
Akron, OH
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647 Reviews of Great Lakes Honda
Great service. Electrical problems can be tricky and expensive but not when it’s fixed by the pros at Great Lakes Honda. Thanks GLH and Happy Holidays expensive but not when it’s fixed by the pros at Great Lakes Honda. Thanks GLH and Happy Holidays More
Greeted quickly by a very pleasant young man. They were ready for me so I was able to pull my car into the bay. I went to the waiting area and before I knew it, they were finished servicing my car! Extre ready for me so I was able to pull my car into the bay. I went to the waiting area and before I knew it, they were finished servicing my car! Extremely courteous prompt! More
I only come to Great Lakes. I love the staff and the service team are the greatest. Nick Vacarro is amazing! Professional, informational with integrity to his position and his customers. service team are the greatest. Nick Vacarro is amazing! Professional, informational with integrity to his position and his customers. More
Went in to have recall work done. The work was performed in a timely manner, but when it picked up the car my stereo wasn't working. Two days later my battery died. After replacing my battery, at my expense in a timely manner, but when it picked up the car my stereo wasn't working. Two days later my battery died. After replacing my battery, at my expense, I took my car to the dealer to have them fix my stereo. They told me they couldn't figure out what was wrong and it would cost me several hundred dollars to have it fixed. My stereo that they caused to not work at all, which was working fine before the warranty work and not at all after I picked up the car and before my battery died. Worst customer service experience ever. Service dept is a total criminal money grab business. More
Galvin the sales manger has always treated me with respect and truth no bs here greatplace to buy and have service done.Best place period respect and truth no bs here greatplace to buy and have service done.Best place period More
First of all sales manager has absolutely no social skills at all. Hes rude and very disrespectful. He treats you like your worthless. When you call and leave a message that you want to purchase a vehi skills at all. Hes rude and very disrespectful. He treats you like your worthless. When you call and leave a message that you want to purchase a vehicle you test drove the day before they don't even have enough respect to even call you back to tell you it was sold and see what else they can do for you. Direspectful and rude!! Off my list!! I will spread the word!! More
We had a great experience here with Lis who was informative and went out of her way to help us. We will definitely be coming back even though it’s a little far from where we live. informative and went out of her way to help us. We will definitely be coming back even though it’s a little far from where we live. More
Elijah was great to work with! He immediately put me at ease with the whole process (which I had no experience with) I really felt like he was trying to help me, not just making a sale. I would highly reco ease with the whole process (which I had no experience with) I really felt like he was trying to help me, not just making a sale. I would highly recommend him as well as the dealership More
Great Lakes has been excellent. They understood my needs and worked to make this experience a great one. I highly recommend them and would use them again! and worked to make this experience a great one. I highly recommend them and would use them again! More