Great Lakes Honda

Sean McDermott, service rep, was friendly, professional, and went above and beyond to make sure all my service needs were met and exceeded! I’m a very pleased and happy customer!😊 and went above and beyond to make sure all my service needs were met and exceeded! I’m a very pleased and happy customer!😊 More

The front desk and our salesperson Jeffery were great. Jeffery went out of his way to make our experience a pleasant one. So did his manager. Both were great. Even the front desk was wonderful. Can’t th a Jeffery went out of his way to make our experience a pleasant one. So did his manager. Both were great. Even the front desk was wonderful. Can’t th al Jeff and the manager enough. Would recommend. More

Had an oil change and tire rotation on my 2020 CRV. I received Excellent service from a Professional Staff. My Questions pn my 2020 CRV were fully answered. received Excellent service from a Professional Staff. My Questions pn my 2020 CRV were fully answered. More

I felt very confident in the service staff and mechanic at this dealership diagnosing my issue and resolving it. I was pleased with my experience. at this dealership diagnosing my issue and resolving it. I was pleased with my experience. More

WORST EXPERIENCE EVER After receiving an advertisement in the mail I called & worked w/Mr. Sullivan I explained my temp job situation & asked him to please find me a vehicle. I asked him to double check with the mail I called & worked w/Mr. Sullivan I explained my temp job situation & asked him to please find me a vehicle. I asked him to double check with the bank in regards to my employment situation:I had already had issues in the past. 10 day after I paid my deposit, gave back my old car & was enjoying my new car the bank rescinded the loan for the exact thing he assured me he had cleared with the bank. And then had Beth do his dirty work: not once did he call and take accountability for lying to me. More

Always personal service, quality work, convenient scheduling, and excellent value. I recommend them without reservation. My family has had vehicles bought and serviced there since 2002. scheduling, and excellent value. I recommend them without reservation. My family has had vehicles bought and serviced there since 2002. More

Service was efficient-wanted rails and crossbars ... got tossed around between service and parts - probably not moving fwd with this service. I still didn’t get a straight answer on total costs. 2017 acce tossed around between service and parts - probably not moving fwd with this service. I still didn’t get a straight answer on total costs. 2017 accessories list - made it look like $934.66...but parts stated over $1500. Total list price for part < $700 More

Rob in the Service Department is awesome. Rob greets me like I matter.... always friendly, thoughtful to what was going on with my car & professional. like I matter.... always friendly, thoughtful to what was going on with my car & professional. More

Enjoyed working with Moriah in the sales department, she was helpful and stayed in communication throughout the buying process. Would recommend working with her to others. was helpful and stayed in communication throughout the buying process. Would recommend working with her to others. More

Excellent experience in purchasing a new Honda Fit. Extremely straightforward purchase experience. Shai Wilson (Sales) was professional and very responsive. I appreciate the very good customer servi Extremely straightforward purchase experience. Shai Wilson (Sales) was professional and very responsive. I appreciate the very good customer service. More