Great Lakes Honda

Great experience I had extensive work done on my 07 pilot, including the timing belt and 120.000 mile service. My total bill was around a $2700. I was very surprised w I had extensive work done on my 07 pilot, including the timing belt and 120.000 mile service. My total bill was around a $2700. I was very surprised when they honored a competitor coupon for 10percent off, saving me just under $300. Thank you!! More

Excellent customer service Sandy always has my best interests at heart. It's a pleasure to work with such an energetic and knowledgeable person. Stop in and ask for Sandy when Sandy always has my best interests at heart. It's a pleasure to work with such an energetic and knowledgeable person. Stop in and ask for Sandy when you need your vehicle serviced More

Professional Service Professional service...explanation, in detail was super helpful! Thanks Sandy. We are assured that our car is running fine now! Nothing like peace of Professional service...explanation, in detail was super helpful! Thanks Sandy. We are assured that our car is running fine now! Nothing like peace of mind when it comes to our car. More

oil change Great service as always. Greeted with a smile. Got me in and out quickly as promised. Rob is wonderful. Always friendly and honest. Feels like he genu Great service as always. Greeted with a smile. Got me in and out quickly as promised. Rob is wonderful. Always friendly and honest. Feels like he genuinely cares. More

No complaints here! I learned more about my car in this one visit than I ever have from other service centers. The service advisor was helpful, friendly and knowledgeable I learned more about my car in this one visit than I ever have from other service centers. The service advisor was helpful, friendly and knowledgeable. No complaints at all. More

Easy, no pressure Lynn Snoderly made this experience great. She showed me the vehicles I wanted to see and answered all of my questions. Very comfortable. I have a 1 Lynn Snoderly made this experience great. She showed me the vehicles I wanted to see and answered all of my questions. Very comfortable. I have a 1997 Honda Civic so everything is very new to me. I am very happy with my HRV, just what the "doctor" ordered :-) More

Customer service is excellent. From the time you pull your car into the service center everyone is very attentive...very polite and in discussing things fir you car but they don't p From the time you pull your car into the service center everyone is very attentive...very polite and in discussing things fir you car but they don't push or scare you. More

Great Dealership Their website makes it easy to schedule a service appointment. They even washed the car before returning it to us. It seems as if Honda understands th Their website makes it easy to schedule a service appointment. They even washed the car before returning it to us. It seems as if Honda understands the concept of 'repeat' business. More

Great folks for 32 years My wife and I went to this dealership when we moved to Akron in 1983 when it was still Rick Case. We were happy then with service, and we bought a c My wife and I went to this dealership when we moved to Akron in 1983 when it was still Rick Case. We were happy then with service, and we bought a couple of new cars from them. Then Mike Pruitt bought the franchise. The good service continued, and we bought more new cars from them. Now it is Great Lakes Honda. Again, we find the same excellent service team, a happy work force, and good experiences. And we have bought another new car from them. We recommend the team at this dealership - we'll keep going back. This visit I even sat with our car salesperson while they changed the oil, just because she is a nice person and fun to talk with. More

Great service . The employee was friendly and helpful. The work was done neatly. Though they forgot to calibrate the tire pressure indicator for the first time, thi . The employee was friendly and helpful. The work was done neatly. Though they forgot to calibrate the tire pressure indicator for the first time, this issue was solved quickly. More