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Great Lakes Honda

Akron, OH

4.8
647 Reviews

43 Pruitt Blvd.

Akron, OH

44310

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647 Reviews of Great Lakes Honda

March 16, 2021

Excellent customer service! Lynn went above and beyond, I definitely will be returning to purchase more cars in the future with Lynn Snoderly. Thank you! More

by LMHerring1984
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lynn Snoderly
Mar 17, 2021 -

Great Lakes Honda responded

Hi, your review made us smile. We love hearing that our employees, such as Lynn, are going above and beyond for our customers & delivering reliable service. Until we see you next again at Great Lakes Honda, we will be sure to keep up our timely services and courteousness.

March 15, 2021

Service was tremendous! Great people, helpful, and friendly . They took their time going over features of the car. Made sure I understood everything about the car before I left! More

by Bradley.ellis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristy Rice, Jacob Huang, Julia Love
Mar 16, 2021 -

Great Lakes Honda responded

Thank you for the wonderful review, Bradley! Great Lakes Honda is always happy to be of service and we are pleased to see that our team went above and beyond for you. Congratulations on your new car; we hope to work with you again.

March 15, 2021

Every time I buy a car from Great Lakes Honda, I leave there very satisfied. I’m looking forward to buying another HR-V from them in the next few weeks. More

by rcomparda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Eberhardt, Julia Love
Mar 16, 2021 -

Great Lakes Honda responded

That's great to see! We are thrilled to see that you are consistently treated to exceptional service at Great Lakes Honda. We look forward to working with you for that HR-V!

March 14, 2021

Do not let them run your car through their car wash machine. It left scratches down both sides of my car which they quickly denied could have been from their equipment. This after I specifically requ More

by jeff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Julia Love
Mar 15, 2021 -

Great Lakes Honda responded

Jeff, We take your feedback very seriously, and I would appreciate the opportunity to speak with you to address your review further. Please reach out to me at a time that is convenient for you. I hope to hear from you soon. Best, Gavin Lake General Manager glake@glakeshonda.com 330-633-6060

March 13, 2021

Chuck Miller went above and beyond to make sure I was happy and satisfied with the whole dealership experience. Would highly recommend. Fast and painless transaction. More

by Mikeshonk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Miller, Julia Love
Mar 15, 2021 -

Great Lakes Honda responded

Mike, Thank you for taking the time to share your excellent experience at Great Lakes Honda! We appreciate you mentioning Chuck; we're glad to hear he was able to make your car buying experience fast and painless. Congratulations on your new Honda!

March 05, 2021

The car looked like the picture that was on the Internet, not like some of the other dealerships I went to. Sales person was friendly and worked with me to get the deal done. More

by gnave49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan and Lindsey , Julia Love
Mar 06, 2021 -

Great Lakes Honda responded

Thank you so much for shopping with Great Lakes Honda. We're super happy to have gotten you a great deal. Congratulations and happy driving!

March 02, 2021

Kevin Dawson was a pleasure to work with. Second new car sale with Kevin. I love the large selection of new cars at your dealership More

by Ohiortc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julia Love
Mar 03, 2021 -

Great Lakes Honda responded

Thank you for taking the time to share your experience at Great Lakes Honda! We are thrilled that Keven could assist you again in your purchasing experience! Please come back and see us for any of your future automotive needs!

March 02, 2021

Very professional, worked with me on finance land, and I walked away with one of my childhood dream cars in the type r! Definitely recommend! More

by Shenanigan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lynn Snoderly, Julia Love
Mar 03, 2021 -

Great Lakes Honda responded

Thank you for the positive review! We are delighted to know that you had a great experience with our Sales and Finance Departments. Congrats on your dream ride!

March 02, 2021

Justin was helpful and courteous and gave me a service discount even though I had left my coupon at home. Definitely recommend their Service Department. More

by jkline1016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin, Julia Love
Mar 03, 2021 -

Great Lakes Honda responded

Hi there, thanks for the great review! We're glad to hear Justin has given you helpful service during your experience. We appreciate your business and welcome you back anytime.

March 01, 2021

Always well taken care of. The service was prompt and I got out of the dealership in a reasonable amount of time. The dealership was clean. Everyone was friendly. More

by Jayatyree
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean, Julia Love
Mar 02, 2021 -

Great Lakes Honda responded

Thank you for the excellent review! We are so pleased to learn that the Great Lakes Honda team and facility exceeded your expectations. If we can be of future service, please be sure to let us know.

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