Great Lakes Honda

Great Lakes Honda restored my faith in Honda’s reputation Everyone from service to finance were wonderful and genuinely concerned that we were satisfied They made us feel valued as a customer Everyone from service to finance were wonderful and genuinely concerned that we were satisfied They made us feel valued as a customer More

I was absolutely happy that I chose Great Lakes Honda for my car purchase. I was nervous purchasing a car and Gina was awesome. Thanks my car purchase. I was nervous purchasing a car and Gina was awesome. Thanks More

Yesterday was my first visit for Service. I was there for my 10:00 appointment. I got in at 11:00. I told the person at the Service Desk that what I was there for had been paid for. He disagreed, then for my 10:00 appointment. I got in at 11:00. I told the person at the Service Desk that what I was there for had been paid for. He disagreed, then checked the records, then with some prompting, apologized. The technicians Morgan (and Dave) were FABULOUS and I really appreciate their work! I left and tried to get gas in Kent. I was unable to open the gas door! I drove back to GLH to find that the technicians were on their lunch break - totally understandable. Waited some more, and the cable was rethreaded at no cost to me. Didn't expect that to happen at 1600 miles. I spoke with the same Service person to offer a different response to the one I received, in hopes of helping him become a more compassionate Service provider. I hope my next visit will be better! More

I was served with a high degree of professionalism!! Grant Thompson is a fine young man , he is eager to serve. I hope the best for him. Grant Thompson is a fine young man , he is eager to serve. I hope the best for him. More

Overall great experience. The only complaint we had was Kristy wasn't very good at returning our calls (phone messages) and texts. Other than that, she did a fine job. Kristy wasn't very good at returning our calls (phone messages) and texts. Other than that, she did a fine job. More

Best price up front, no hassle. Always a quick response when I have had question or needed service. Pleasant staff to interact with in both sales and service. Gave me the truck I wanted with my specificati when I have had question or needed service. Pleasant staff to interact with in both sales and service. Gave me the truck I wanted with my specification and price requirement with attempt to upsell. It’s twenty miles from home but have gone back for three cars and second truck because It’s worth it. More

They did a really great job in finding the car at the price I needed. Very happy. When I went in to finalize everything, I was in and out in under 2 hours. price I needed. Very happy. When I went in to finalize everything, I was in and out in under 2 hours. More

Good experience made me feel good about what I was doing . I traded two cars in both crv’s And got one new one, don’t usually do that but retired now so it is better . I traded two cars in both crv’s And got one new one, don’t usually do that but retired now so it is better More

Kevin Dawson did a marvelous job selling me a new CRV hybrid. I was also impressed with Mariah Johnson in internet sales. I can highly recommend Great Lakes Honda! Thanks to Kevin, and his colleagues! hybrid. I was also impressed with Mariah Johnson in internet sales. I can highly recommend Great Lakes Honda! Thanks to Kevin, and his colleagues! More

Nathan was one of the best sales man I ever worked with. Very honest person and genuine. He helped us buy 2 cars and both was great experience. Very honest person and genuine. He helped us buy 2 cars and both was great experience. More