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Great Lakes Honda

Akron, OH

4.8
647 Reviews

43 Pruitt Blvd.

Akron, OH

44310

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647 Reviews of Great Lakes Honda

February 27, 2021

Professional,honest,kind. This is my second Honda. I had my first one 8 years,and expect to keep this one as long. Salesman was Kevin Dawson a very patient,professional person. Would recommend this dealersh More

by Bick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Dawson
Feb 28, 2021 -

Great Lakes Honda responded

Thank you so much for taking the time to share your great feedback for us at Great Lakes Honda. We are super happy to know of your recommendation. If there is anything else we can be of assistance with, please do not hesitate to reach out. We hope you have a wonderful day!

February 23, 2021

As long as Lauren And Mary work there, I will not go to another dealership. Phenomenal customer service. I love my new HR-V. Thanks again. More

by Steph McArthy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren, Mary, Julia Love
Feb 23, 2021 -

Great Lakes Honda responded

Thank you for the excellent review, Steph! We are so pleased to learn that Lauren and Mary have earned your loyal business and we will be sure to share your feedback with them. Congratulations on your new HR-V; Great Lakes Honda looks forward to working with you again in the future.

February 23, 2021

A solid dealership with a staff that was very accommodating. Our salesman Rob was very professional start to finish! My wife and I took up a lot of their time and they were very patient with us. More

by LD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob
Feb 24, 2021 -

Great Lakes Honda responded

Hello there, thank you so much for the kind words with Rob! We're glad to hear our team has gone above and beyond in assisting you with your vehicle needs. We truly value your business and hope to work with you again in the future.

February 18, 2021

Good Dealership ~ Good Inventory Robert Rhodes in service is a great help for help needed in technical aspects of a vehicle. Marcus great help to get a car. More

by Solsanjay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Rhodes ~ Service & Marcus Morris ~ Sales
Feb 18, 2021 -

Great Lakes Honda responded

Hi Solsanjay, thank you for your feedback with our team. We're glad to know Robert and Marcus have given you great service. If there is anything else we can help you with, please let us know. Congratulations on our new car!

February 17, 2021

This dealership always offers a friendly and efficient experience. Gerrell is an amazing Sales Consultant! He helped me find exactly what I was looking for and made my lease experience easy and efficient. More

by AndrewS21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerrell Jones, Julia Love
Feb 17, 2021 -

Great Lakes Honda responded

Thank you for the kind review! We are glad to know that you always receive friendly and efficient service with our Sales Department. Thank you for choosing Great Lakes Honda!

February 15, 2021

I suddenly found myself in need of a new vehicle. Naturally, I turned to Great Lakes Honda in Akron. Super happy with my Jeep! Ralph, sales manager and Johnny, in finance did a great job. Quick, easy More

by MaryOlds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ralph Gilpin, Johnny Sinchok
Feb 16, 2021 -

Great Lakes Honda responded

Mary, thank you for taking the time to write a positive review! We're glad to hear Ralph and Johnny were able to help you find the perfect Jeep and made your overall experience at our dealership[ easy and quick. If you ever need help with your new Jeep, feel free to give us a call at Great Lakes Honda!

February 15, 2021

Nice customer service I would definitely recommend to someone else. I get my service done here and have no issues so far. They try to also be fast. More

by Vanessacengizer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service dept
Feb 16, 2021 -

Great Lakes Honda responded

Thank you for the excellent review, Vanessa! We are so pleased to see that Great Lakes Honda consistently exceeds your expectations and that we have earned your recommendation. Please let us know if we may be of further service to you.

February 14, 2021

Service people were very friendly and helpful. They were on time and efficient. I got an oil change and my tires looked at. There were nails in my tires and the service crew saved the nails to show me. More

by Amkosmata
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julia Love
Feb 15, 2021 -

Great Lakes Honda responded

Hi Amkosmata, thank you so much for the kind words with our Service Department! We're glad to hear they've provided you with fast and efficient service during your oil change and helped you with the nails in your tires. If there is anything else we can do for you, please let us know.

February 11, 2021

I have purchased 3 veh in 5 years with this dealership. They have always given us the best shopped price. I usually get prices from at least 3-4 local dealers. Then the service is amazing here. Justin More

by Redpoodlesrus@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin and Rob in service are outstanding.
Feb 11, 2021 -

Great Lakes Honda responded

Thank you for choosing Great Lakes Honda! We will be sure to thank Justin, Rob, and the rest of the team for providing you with knowledgeable service. Let us know if there is anything else we can help you with. We look forward to working with you again!

February 07, 2021

Upfront and honest, impressed by my service! These people really work for their customers- these are the kinda people you want to deal with... top notch service is hard to have.... but I just had it..... tha More

by digeroloma77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristy rice
Feb 11, 2021 -

Great Lakes Honda responded

You can always bet on Great Lakes Honda for providing you with honest and upfront service! We will be sure to thank Kristy and the rest of the team for providing you with an excellent experience. We look forward to working with you again!

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