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Grand Prairie Ford

Grand Prairie, TX

4.6
1,655 Reviews
Grand Prairie Ford is a highly respected car dealership located at 701 E. Palace Parkway in Grand Prairie, Texas. We are proud to serve buyers within the Grand Prairie community, as well as shoppers within the Dallas-Fort Worth area. For years, we have been a premier dealer for locals searching for new Ford cars for sale in Grand Prairie.
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701 E. Palace Pkwy

Grand Prairie, TX

75050

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Showing 1,655 reviews

December 08, 2024

This is now our 4th vehicle we have purchased from Grand Prairie Ford and Jackie Mercer. Jackie is definitely the man you want to see and help you get your next vehicle. No one else I would go see. 2025 More

by sunshine_1076
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Grand Prairie Ford responded

Thank you so much for your loyalty and for choosing us for your 4th vehicle purchase! We’re thrilled to hear that Jackie continues to provide you with exceptional service. Your confidence in Jackie and our team means the world to us. Congratulations on your 2025 Ford Explorer! We hope it brings you many miles of enjoyment, and we look forward to assisting you with any future needs. Thank you for being a valued part of our Grand Prairie Ford family!

December 08, 2024

We had a good experience, had the opportunitty to ask question and test drive the vehicle More

by LGARRIDOTX001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josue Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braylon Boudreaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Grand Prairie Ford responded

Thank you for sharing your positive experience! We're glad you had the opportunity to ask questions and test drive the vehicle. It's important to us that you feel confident and informed in your decision-making process. If you have any more questions or need further assistance, feel free to reach out!

December 08, 2024

My wife and I came back home pretty happy because those two good deals and the professionalism that everything went conducted. Thank you very much. The personnel is top of the line. Thank you. More

by edgar15755
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Flem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braylon Boudreaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lily Barron
Dec 10, 2024 -

Grand Prairie Ford responded

Thank you so much for your kind words! We're thrilled to hear that you and your wife had a great experience and were happy with the deals and the professionalism of our team. We truly appreciate your trust in us, and we look forward to serving you again in the future!

December 08, 2024

Great customer service the buying process was smooth and fast. Our salesman was great, communicative and honest. Thank you Parker for the great experience. More

by J.Vera
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brenda Rosas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parker Fugate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Grand Prairie Ford responded

Thank you for sharing your wonderful experience! We're thrilled to hear that Parker provided excellent customer service and made the buying process smooth and fast. We'll be sure to pass along your kind words to him. We appreciate your business and look forward to serving you again in the future!

December 07, 2024

The experience up to financing was good. The sales person was patient and helped us find the perfect vehicle even while we asked to see a large number of the ones they had on the lot. Once t More

by JB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa Lang
4.0
This rating includes all reviews, with more weight given to recent reviews.
Braylon Boudreaux
4.0
This rating includes all reviews, with more weight given to recent reviews.
Parker Fugate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Grand Prairie Ford responded

Thank you for sharing your feedback, and we apologize for the confusion and frustration you experienced during the final stages of your purchase. It’s important to us that all customers are informed every step of the way, especially when it comes to pricing. To address your concerns and ensure a resolution, please contact Maricela Vera at Mvera@grandprairieford.com. She will be happy to assist you in clarifying any discrepancies and work toward a satisfactory resolution. Thank you for bringing this to our attention. We look forward to making things right.

December 07, 2024

Jackie is great and helped us find our dream car! Can’t recommend him enough! More

by Dalila Ventura
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Flem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Grand Prairie Ford responded

Thank you for your wonderful feedback! We're so glad to hear that Jackie helped you find your dream car. We appreciate your recommendation and are thrilled you had such a positive experience. If you ever need anything in the future, don't hesitate to reach out!

December 07, 2024

Excelent dealership, Excelent service, Excelent service on sale personal, good explain with buyers, good recommendations,Grand Prairie Ford have a good relationship with the customer. Al Grand Prairie ford More

by Jmendoza13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Romello Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josue Cruz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Elizondo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Flem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenda Granillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braylon Boudreaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parker Fugate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua North
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Grand Prairie Ford responded

Thank you for your wonderful feedback! We’re thrilled to hear that you had an excellent experience with our team. Providing great service and building strong relationships with our customers is our top priority, and we’re glad that was reflected in your visit. We appreciate your kind words and look forward to assisting you again in the future!

December 05, 2024

Great dealership, awesome people working here, have not had an issue in 15 years of going here. More

by TOLLE2469
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brenda Rosas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Young and Mr Poe
Dec 06, 2024 -

Grand Prairie Ford responded

Thank you for being a loyal customer for the past 15 years! We're thrilled to hear that you've had such positive experiences with us. We truly appreciate your continued trust and support, and we look forward to serving you for many more years to come! If there's anything else we can do for you, please don't hesitate to reach out.

December 05, 2024

I had an outstanding experience purchasing my Ford Escape at Grand Prairie Ford, and I can't recommend them enough! From the moment I walked in, the staff was friendly and welcoming. But what really made the More

by COLTEN.BRANTLEY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandro Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Grand Prairie Ford responded

Thank you for sharing your wonderful experience! We're thrilled to hear that your visit exceeded expectations and that Cameron played such a key role in making your car-buying journey smooth and stress-free. Cameron's commitment to professionalism, transparency, and ensuring your needs were met is exactly the kind of service we strive to provide. It’s fantastic to hear that his guidance and genuine care left such a positive impression. We’re grateful for your recommendation and thrilled you’re enjoying your Escape! If there’s anything more we can do for you, please don’t hesitate to reach out. Welcome to the Grand Prairie Ford family!

December 05, 2024

Great service. Went the extra mile for me. Got what I wanted without headaches. Thank you More

by leslieboyd71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braylon Boudreaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Grand Prairie Ford responded

Thank you for taking the time to share your feedback! We’re thrilled to hear that you had a great experience and that our team went the extra mile to ensure you got exactly what you wanted without any hassle. Providing a smooth and stress-free experience is always our goal, and it’s wonderful to know we achieved that for you. If there’s anything else we can assist you with in the future, please don’t hesitate to reach out. We appreciate your business and look forward to serving you again!

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