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Grand Prairie Ford

Grand Prairie, TX

4.7
1,840 Reviews
Grand Prairie Ford is a highly respected car dealership located at 701 E. Palace Parkway in Grand Prairie, Texas. We are proud to serve buyers within the Grand Prairie community, as well as shoppers within the Dallas-Fort Worth area. For years, we have been a premier dealer for locals searching for new Ford cars for sale in Grand Prairie.
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701 E. Palace Pkwy

Grand Prairie, TX

75050

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Showing 1,840 reviews

March 27, 2025

Fast & Caring definitely coming back because of the amazing service and treatment . From the sales to the financial side Max and Alejandro were amazing! More

by JUANR1221
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Coker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandro Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Grand Prairie Ford responded

We're delighted to hear you experienced fast and caring service, and that you plan to return. We're especially pleased that Max and Alejandro provided you with amazing service and treatment throughout the sales and financial process. We strive to create a positive and efficient experience for our customers, and we're glad to know we succeeded in your case. Thank you for your feedback.

March 26, 2025

The team worked on finding me the best deal they could find overall they were very helpful and knowledgeable I will send my brother up there for his next truck More

by william.light36cowboys9488
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brenda Rosas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braylon Boudreaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Grand Prairie Ford responded

Thank you for your great feedback! We're so glad to hear that our team worked hard to find the best deal for you and provided helpful, knowledgeable service. We truly appreciate your trust and the recommendation to send your brother our way for his next truck. We look forward to assisting you and your family in the future!

March 26, 2025

Brenda was really helpful & patience throughout the process. she made it easy for me. I really appreciated her help! More

by brandon rivera
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brenda Rosas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandro Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braylon Boudreaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Grand Prairie Ford responded

Thank you for your kind words! We're so glad to hear that Brenda was helpful and patient throughout the process, making everything easier for you. We truly appreciate your feedback and are happy she could assist you. Looking forward to serving you again!

March 26, 2025

Jackie was professional, sincere, truthful, and an absolute pleasure to have as a representative to help me locate a vehicle. I do not look forward to shopping at dealerships due to the negativity sur More

by TRULYBLESSEDWASH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lawrence Sedillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braylon Boudreaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Grand Prairie Ford responded

Thank you so much for your amazing feedback! We're thrilled to hear that Jackie made your experience so positive and enjoyable. It’s great to know that his professionalism, sincerity, and honesty helped make your vehicle search a pleasure. We’re also happy to hear about the remarkable delivery experience, and we’re glad Jackie went the extra mile to ensure everything was perfect for you. We truly appreciate your trust and look forward to helping you again in the future. Wishing you many wonderful memories with your new vehicle!

March 26, 2025

Very friendly, enjoyed my experience. Would recommend the dealership to any of my family or freinds More

by raymondshutter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Braylon Boudreaux
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nicolas Murrugarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Grand Prairie Ford responded

Thank you for your kind words! We're so glad to hear that you had a great experience and enjoyed your time with us. We truly appreciate your recommendation and look forward to assisting you, your family, and friends in the future!

March 26, 2025

It took entirely too long. Josh was a very nice person, but it seemed like everyone else was not very friendly. I walk by lots of employees and none talked . Also the lady doin More

by S.p.good
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brandon Flem
3.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua North
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Grand Prairie Ford responded

Thank you for sharing your experience with us. We are sorry to hear that your visit did not meet your expectations. We're glad to hear that Josh was helpful, but we're sorry for the delays and the lack of communication from other staff members. Your feedback is important to us, and we'd love to address the issues you've mentioned. Please reach out to Maricela Vera at Mvera@grandprairieford.com, and she will assist you in resolving this matter. We appreciate your time and look forward to hearing from you.

Mar 27, 2025 -

S.p.good responded

Everything took so long that I had to leave without anyone getting to show me about the truck. I let Josh know days before getting there that I would need to be in and out as fast as possible. If that couldn’t happen then i should’ve been told and I would’ve came down at a time when I had more time. I was told the average time was 2 hours. Mine was close to three hours. Also besides Josh I thought the whole group there was not friendly. I walk by lots of employees and was not spoken to at all. I’m not happy with the service I got and don’t intend to come back. There’s lots of dealerships closer.

March 25, 2025

Very nice and friendly staff. We actually bought 2 vehicles that day my Husband bought his first More

by jeana_cole
Recommend Dealer
Yes
Employees Worked With
Ron Smith
Mar 26, 2025 -

Grand Prairie Ford responded

Thank you for sharing your experience! We're delighted to hear that our team provided a welcoming atmosphere and that you and your husband found the perfect vehicles. Congratulations on both purchases—we appreciate your trust and look forward to serving you again in the future!

March 25, 2025

Grand Prairie Ford succeeds in having great people. I must say being a car guy the purchase process at Grand Prairie Ford was painless and rather enjoyable. This was my first time to use the internet f More

by even62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Silvio Martini
Mar 26, 2025 -

Grand Prairie Ford responded

Thank you for sharing your positive experience with us. We're thrilled to hear that Jackie and Silvio provided you with the assistance and customer service that made your vehicle purchase enjoyable. We truly value your feedback and appreciate your recommendation. We look forward to serving you again in the future!

Mar 26, 2025 -

Grand Prairie Ford responded

That's fantastic to hear that your experience at Grand Prairie Ford exceeded your expectations! We're also pleased that Jackie and Silvio were able to provide exceptional service and make your purchase process enjoyable. We're honored that you will recommend us to others.

March 25, 2025

Very good customer service they helped me look for what I wanted, I ended up too satisfied with Grand Prairie Ford More

by Jeffersone254
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brenda Rosas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandro Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braylon Boudreaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh McGee
Mar 26, 2025 -

Grand Prairie Ford responded

And you're too kind! It means a lot to us that you recognize our commitment to excellent customer service. Thank you!

March 24, 2025

Good and fast 12 words are too much to write The first thing I thought of More

by TEXASOUTDOORSOLUTION
Recommend Dealer
Yes
Employees Worked With
Ceasar
Mar 25, 2025 -

Grand Prairie Ford responded

Thank you for sharing your experience. We're glad to hear that you had a good and fast experience. We look forward to assisting you again in the future!

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