Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Grand Prairie Ford

Grand Prairie, TX

Overview
Employees
Reviews
Vehicles
4.6
1,648 Reviews
Grand Prairie Ford is a highly respected car dealership located at 701 E. Palace Parkway in Grand Prairie, Texas. We are proud to serve buyers within the Grand Prairie community, as well as shoppers within the Dallas-Fort Worth area. For years, we have been a premier dealer for locals searching for new Ford cars for sale in Grand Prairie.
Contact Dealership
View Awards

701 E. Palace Pkwy

Grand Prairie, TX

75050

Directions

By Type

Showing 1,648 reviews

December 23, 2024

It was okay I feel like they only help you based on looks or if you’re wearing a high end brand. More

by nancyperez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brenda Rosas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 27, 2024 -

Grand Prairie Ford responded

Thank you for sharing your feedback. We’re truly sorry to hear that you didn’t feel fully supported during your visit. We strive to provide excellent service to all of our customers, regardless of appearance. Your experience is important to us, and we would like to address your concerns. Please reach out to Maricela Vera at Mvera@grandprairieford.com so we can better understand what happened and work toward improving your experience.

December 23, 2024

The salesman was great New but he was trying to do a good job. We had two finance guys and one was very sneaky. Tried to add a warranty when we made sure we told him we did not want to warranty so anyone nee More

by llll1994
Recommend Dealer
No
Employees Worked With
Marcus
Report | Print
Dec 27, 2024 -

Grand Prairie Ford responded

We're glad to hear that the salesman made a positive impact during your visit and worked hard to assist you. However, we understand your concerns regarding the finance process and want to assure you that transparency and respect for your preferences are our top priorities. We encourage you to reach out with any further questions or if you'd like to discuss your experience in more detail. Please feel free to contact us at Mvera@grandprairieford.com.

December 23, 2024

Very good very good very good very good very good very good very good good More

by wade.mullican
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Coker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josue Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Elizondo
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Huey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Flem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenda Granillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braylon Boudreaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parker Fugate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 27, 2024 -

Grand Prairie Ford responded

Thanks for the fantastic feedback, Wade! We're thrilled to hear you had such a great experience. Your enthusiasm means a lot to us, and we look forward to continuing to provide you with excellent service!

December 23, 2024

Very happy with my purchase. Dealership and sales rep were very curious and knowledgeable. Great experience all around. 2nd car purchased thru Grand Prairie Ford. Customer since More

by MAEMAEADAIR1967
Recommend Dealer
Yes
Employees Worked With
John Huey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Flem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karla (Finance) S
Report | Print
Dec 27, 2024 -

Grand Prairie Ford responded

We're thrilled to hear about your positive experience with us! Thank you for your continued support since 2020. We appreciate your kind words about our team and look forward to helping you again in the future. Enjoy your new ride!

December 22, 2024

Awesome working with Grand Prairie Ford. 2nd vehicle purchased at this dealership in the past year. More

by MAEMAEADAIR1967
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Flem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 23, 2024 -

Grand Prairie Ford responded

Thank you for your fantastic review! We’re thrilled to hear that you had an awesome experience with us and that you've chosen to purchase your second vehicle from our dealership in the past year. Your loyalty means a lot to us, and we strive to provide the best service and selection for our customers. If you have any questions or need assistance in the future, please don’t hesitate to reach out. We appreciate your business and look forward to serving you again!

December 22, 2024

Found the truck I was looking for online. My salesman contacted me and did the rest. Wonderful service looked out for me and got me the best deal possible. More

by charlesflores.cf
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Romello Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Flem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 27, 2024 -

Grand Prairie Ford responded

Thank you for the fantastic review! We're so glad to hear that you found the truck you were looking for and that our salesman provided wonderful service, securing the best deal for you. We truly appreciate your feedback and look forward to helping you with your future vehicle needs!

December 22, 2024

I feel that they did an excellent job. Wish I could’ve got a little more on my trade-in but other than that I feel they did an excellent job and they have me as a customer for life. More

by SAYLESS2INPRESS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Flem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 27, 2024 -

Grand Prairie Ford responded

Thank you for the wonderful review! We're thrilled to hear that you're happy with the job we did and appreciate your feedback on the trade-in value. We’re grateful for your trust in us, and we're excited to have you as a customer for life. We look forward to serving you again in the future!

December 21, 2024

Jackie was respectful and understanding Answered all of my questions. Extremely knowledgeable of vehicle of my interest! More

by Jasso
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lastly, employee whom provided drive off instructions was exceptional!
Report | Print
Dec 23, 2024 -

Grand Prairie Ford responded

Thank you for your wonderful feedback! We’re thrilled to hear that Jackie provided you with respectful and understanding service while answering all your questions. It's great to know that her knowledge of the vehicle you were interested in made a positive impact on your experience. If you have any more questions or need assistance in the future, please don’t hesitate to reach out. We truly appreciate your trust in us and look forward to serving you again!

December 21, 2024

Grand Prairie ford is always a great spot to find a new vehicle. Great selection, knowledgeable an helpful staff. More

by briangajdica
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Coker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braylon Boudreaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 23, 2024 -

Grand Prairie Ford responded

Thank you for your fantastic review! We're delighted to hear that we are your go-to destination for finding a new vehicle. It's wonderful to know that you appreciate our great selection and the knowledgeable, helpful staff. We strive to create a positive experience for all of our customers, and your feedback confirms that we’re on the right track! If you need any assistance in the future or have any questions, please don’t hesitate to reach out. We look forward to seeing you again soon!

December 21, 2024

Josue did a great job helping to get the right pick for the expectation I had. More

by Nenico
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josue Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Flem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 23, 2024 -

Grand Prairie Ford responded

Thank you for your wonderful review! We're thrilled to hear that Josue was able to help you find the perfect fit for your needs and expectations. Our team is dedicated to providing excellent service, and it's fantastic to know that Josue made such a positive impact on your experience. If you need any further assistance or have questions in the future, please don’t hesitate to reach out. We appreciate your feedback and look forward to serving you again!

1
...
4
5
6
...
165