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Grand Prairie Ford

Grand Prairie, TX

Overview
Employees
Reviews
Vehicles
4.7
1,768 Reviews
Grand Prairie Ford is a highly respected car dealership located at 701 E. Palace Parkway in Grand Prairie, Texas. We are proud to serve buyers within the Grand Prairie community, as well as shoppers within the Dallas-Fort Worth area. For years, we have been a premier dealer for locals searching for new Ford cars for sale in Grand Prairie.
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701 E. Palace Pkwy

Grand Prairie, TX

75050

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Showing 1,768 reviews

February 18, 2025

Everyone was nice Very helpful willing to help me any way they could Sales men were great More

by donna_dunn69
Recommend Dealer
Yes
Employees Worked With
Nicolas Murrugarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicolas Murrugarra
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Feb 19, 2025 -

Grand Prairie Ford responded

Thank you for your kind words! We're so glad to hear that our team was helpful and made your experience a great one. We appreciate your support and look forward to helping you again in the future!

February 18, 2025

They were very helpful and found the truck with everything I wanted. Danny helped us out and listened to our needs and wants! More

by Angelmariepena
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alejandro Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny
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Feb 19, 2025 -

Grand Prairie Ford responded

Thank you for your great feedback! We're so glad Danny was able to find the perfect truck for you and make the process smooth. Enjoy your new ride, and let us know if we can help with anything in the future!

February 18, 2025

The dealership wasn’t too bad. Overall a decent experience. Only thing is when I got in my vehicle after making the purchase, it was not finely detailed and was not full of gas, wh More

by russellj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Braylon Boudreaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua North
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 20, 2025 -

Grand Prairie Ford responded

Thank you for sharing your feedback. We're glad to hear your overall experience was decent, but we apologize for not meeting expectations when it comes to the final details of your vehicle. We understand the importance of receiving a fully detailed car and a full tank of gas, and we’ll make sure this is addressed moving forward. Please feel free to reach out to Maricela Vera at Mvera@grandprairieford.com so we can discuss how we can improve your experience further.

February 18, 2025

Josue Cruz was the greatest salesman I’ve ever had! He worked so hard to get me the best deal. He was patient and helpful. It was probably the smoothest and easiest decision I’ve ever made. Will for su More

by n.hull.1296
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josue Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 20, 2025 -

Grand Prairie Ford responded

Thank you for sharing your wonderful experience! We're thrilled to hear that Josue Cruz provided you with such excellent service and made your car-buying process smooth and easy. We'll be sure to pass along your kind words to him. We truly appreciate your support and look forward to helping your friends and family in the future.

February 16, 2025

Administrative charges are high. $13,000, car price base of $42,000, why increase 13% only for administrative is high for me More

by cpreciado71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Alejandro Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 19, 2025 -

Grand Prairie Ford responded

Thank you for sharing your concerns. We understand that transparency in pricing and administrative fees is essential when making a vehicle purchase, and we regret that this aspect of your experience did not meet your expectations. We would appreciate the opportunity to discuss this matter further and address your concerns directly. Please contact Maricela Vera at Mvera@grandprairieford.com so we can assist you.

February 16, 2025

Great experience. First time buying a Fire and they made the experience quick and easy. More

by haleylain_7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lawrence Sedillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lily
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Feb 17, 2025 -

Grand Prairie Ford responded

Thank you for your feedback! We’re so glad to hear that your experience was quick and easy. Our team strives to make the car-buying process as smooth and efficient as possible, and we appreciate you choosing us. We look forward to serving you again in the future!

February 16, 2025

Ronnie Smith was great. He made the process smooth and easy. Thank you for your help in buying our new car! More

by afinnell33
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 17, 2025 -

Grand Prairie Ford responded

Thank you for your kind words! We're so glad to hear that Ronnie made the process smooth and easy for you. It’s always our goal to provide a seamless experience, and we appreciate you choosing us for your new car purchase. Enjoy your new ride!

February 16, 2025

Thanks again for making my car buying experience so simple! Called in advance and they had the vehicle(s) parked at the front waiting for my arrival. Ron was very knowledgeable about the vehicles featu More

by JPYLE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Moore
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Feb 17, 2025 -

Grand Prairie Ford responded

Thank you for your wonderful feedback! We're so glad to hear that your car-buying experience was smooth and hassle-free. Our team always strives to make the process as simple and convenient as possible. We appreciate your kind words about Ron and look forward to helping you again in the future. Enjoy your new vehicle!

February 16, 2025

Fantastic experience! Cruz was amazing and relatable, working with us and our circumstances. I've already told several people about our experience and highly recommend him More

by LMOYAL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josue Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenda Rosas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Flem
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 17, 2025 -

Grand Prairie Ford responded

Thank you for your fantastic review! We're so glad to hear that Cruz made your experience amazing and was able to work with you and your circumstances. We truly appreciate your recommendations and are grateful for your support. We look forward to serving you and others you refer in the future!

February 13, 2025

Great experience easy to work with wonderful people very helpful big things to summer great service More

by JUANITAOZUNA554
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Summer
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Feb 17, 2025 -

Grand Prairie Ford responded

Thank you for your wonderful feedback! We're so glad to hear that you had a great experience and found our team helpful and easy to work with. A big thanks to Summer for providing excellent service. We appreciate your support and look forward to assisting you again!

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