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Grand Prairie Ford
Grand Prairie, TX
2,372 Reviews
Grand Prairie Ford is a highly respected car dealership located at 701 E. Palace Parkway in Grand Prairie, Texas. We are proud to serve buyers within the Grand Prairie community, as well as shoppers within the Dallas-Fort Worth area. For years, we have been a premier dealer for locals searching for new Ford cars for sale in Grand Prairie.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,372 reviews
Verified Customer
January 17, 2026
Sales was fine, but the finance experience was not. The finance representative misled us by saying one thing verbally and presenting different information in writing. I trusted what was said verbally, The finance representative misled us by saying one thing verbally and presenting different information in writing. I trusted what was said verbally, which I now realize was a mistake. For example, he told me verbally that my interest rate was 6.99%. I specifically remember expressing surprise that it wasn’t lower. In reality, he knew the interest rate was lower at 5.25%. To compensate for the lower rate, he added additional charges. Because I believed the interest rate was 6.99%, the numbers appeared to make sense to me. He calculated the payments accordingly, which allowed him and the dealership to make additional money by adding a service contract (mechanical protection plan). When I signed, the monthly payment seemed reasonable based on what I had been told. However, the actual interest rate was 5.25%, and he added several thousand dollars—primarily from the mechanical protection plan—to increase the overall cost. I did the math and even though the interest rate is lower I am paying more overall because of everything that was added. More
by Lyssa
Employees Worked With
Other Employees :
Faisel Hossain- I was deceived I would give the 1 star
January 16, 2026
Great location for me. Friendly sales staff. Vehicle set up was quick and I have to play with the knobs to see what they do. Not used to the technology at all. A hard copy Friendly sales staff. Vehicle set up was quick and I have to play with the knobs to see what they do. Not used to the technology at all. A hard copy manual should be given with the keys automatically. More
by robyntsw
January 14, 2026
I called the dealership and spoke to Cruz back in early December. He stayed in contact with me and worked to get me the best deal until my purchase yesterday. December. He stayed in contact with me and worked to get me the best deal until my purchase yesterday. More
by Billy C
January 13, 2026
Dealership was great and it was easy finding the vehicle I wanted. Very friendly environment I wanted. Very friendly environment More
by michael.wiggins84
January 09, 2026
Bought this truck over the phone, couldn’t ask for a better experience. Erick and Joel were first rate. 😎 better experience. Erick and Joel were first rate. 😎 More
by bacf
January 09, 2026
Ron and Karla were Great. Friendly and respectful of my needs Great to work with such Professional talent Thanks ?? Friendly and respectful of my needs Great to work with such Professional talent Thanks ?? More
by Mikefoshee
January 08, 2026
She was very patient with me , she allowed me to take my time to understand everything before I left. You should have more young ladies like her. time to understand everything before I left. You should have more young ladies like her. More
by schanen0001
Employees Worked With
Ju'nei Finely
