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Grand Prairie Ford

Grand Prairie, TX

Overview
Employees
Reviews
Vehicles
4.7
1,837 Reviews
Grand Prairie Ford is a highly respected car dealership located at 701 E. Palace Parkway in Grand Prairie, Texas. We are proud to serve buyers within the Grand Prairie community, as well as shoppers within the Dallas-Fort Worth area. For years, we have been a premier dealer for locals searching for new Ford cars for sale in Grand Prairie.
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701 E. Palace Pkwy

Grand Prairie, TX

75050

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Showing 1,837 reviews

April 06, 2025

Mr. Cruz made the entire process easy and pleasant to have gone through. The process started at the internet site and went from there; the dealership had several people contact me to discuss the vehicle More

by Bigreno62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josue Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Flem
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2025 -

Grand Prairie Ford responded

Thank you for sharing your experience! We’re so glad to hear that Mr. Cruz helped make the entire process smooth and enjoyable from start to finish. It’s wonderful that our team was able to support you throughout—from the initial online interaction to your in-store visit. We truly appreciate you making the trip to see us, and we're thrilled to know it was time well spent and that you found great value in your purchase. Your feedback means a lot, and we’re here anytime you need us down the road!

April 06, 2025

Worked with me on the price, even thought there were some hidden fees not stated. Seemed by the end of the sale the salesman wasn't as interested in making the sale and seemed a bit worn out. Everything afte More

by jacobhettish
Recommend Dealer
Yes
Employees Worked With
Joshua North
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua North
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Apr 08, 2025 -

Grand Prairie Ford responded

Thank you for sharing your feedback. We’re glad to hear that we were able to work with you on the price, but we're sorry to hear that you feel there were hidden fees. We’d like to make sure this matter is resolved to your satisfaction. Please reach out to Maricela Vera at Mvera@grandprairieford.com. Your experience is important to us, and we want to ensure everything is taken care of.

April 05, 2025

Timely service and wonderful customer service! We will definitely be back! Highly recommend Grand Prairie Ford! More

by MELISSA.PERRY18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brenda Rosas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lawrence Sedillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Harris
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Apr 07, 2025 -

Grand Prairie Ford responded

Thank you for your wonderful feedback! We're so glad to hear that you had a great experience with both the timely service and customer care. We truly appreciate your recommendation and look forward to welcoming you back in the future!

April 05, 2025

The service was wonderful! Everyone was super nice and helpful on getting me the vehicle I wanted. More

by kstaceyk9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2025 -

Grand Prairie Ford responded

Thank you for your kind words! We're so glad to hear that you had a great experience and that our team was able to assist you in finding the vehicle you wanted. We truly appreciate your feedback and look forward to serving you again in the future!

April 04, 2025

Nico was very helpful but quickly passed me on to another sales person. I told him specifically which truck I wanted to see and he brought out a different truck. The truck I purchased was missing an antenna, More

by TRAVISGFOSTER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Braylon Boudreaux
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nicolas Murrugarra
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2025 -

Grand Prairie Ford responded

Thank you for sharing your feedback. We're glad to hear that you found Nico helpful, but we’re sorry to hear that the rest of your experience did not meet expectations. It’s important to us that every step of the process—from selecting the right vehicle to post-sale communication—is handled with care and follow-through. We’d like the opportunity to look into this and help resolve your concerns. Please reach out to Maricela Vera at Mvera@grandprairieford.com so we can assist you further and ensure you receive the support you need.

April 04, 2025

Great great dealership everything worked out very friendly. Got the vehicle that I want. We referred them to other family members and friends More

by Christurnertgc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brenda Rosas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Flem
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2025 -

Grand Prairie Ford responded

Thank you for your kind words! We're so happy to hear that everything worked out perfectly for you and that you got the vehicle you wanted. It's great to know that you’ve referred us to family and friends—we truly appreciate your trust and support. We look forward to continuing to serve you and your loved ones in the future!

April 03, 2025

Many thanks to Karla in finance and Tyler and Ron on the sales team. Entire staff are friendly and professional. Will recommend to friends and family. More

by jeferni.cameron
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Huey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braylon Boudreaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ms. Karla , Ms. Maricela and Mr. Dan
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Apr 04, 2025 -

Grand Prairie Ford responded

Thank you for your wonderful feedback! We're so glad to hear that Karla, Tyler, and Ron provided you with excellent service. It’s great to know that the entire staff was friendly and professional. We truly appreciate your recommendation and look forward to assisting you, your friends, and family in the future!

April 03, 2025

Very happy how the transaction went thru, very satisfied how I was able to decided with help of dealership people More

by juancains
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Flem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lilly ( sales) Karla (finance)
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Apr 04, 2025 -

Grand Prairie Ford responded

Thank you for your feedback! We're thrilled to hear that the transaction went smoothly and that our team was able to assist you in making a confident decision. We appreciate your satisfaction and look forward to helping you again in the future!

Apr 04, 2025 -

juancains responded

I would like to thanks Lilly (sales person ) she was very helpful explaining all the details on my questions and options, also tu Karla (finance ) she help make it happen

April 02, 2025

Great costumer service! !! Must faster than normal! Highly recommend to anyone that is looking for a new vehicle More

by branson22hill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braylon Boudreaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 04, 2025 -

Grand Prairie Ford responded

Thank you for your wonderful feedback! We're so glad to hear that you had a fast and positive experience with our customer service. We truly appreciate your high recommendation and are happy to know that we could make your vehicle shopping experience smoother. We look forward to assisting you again in the future!

April 02, 2025

Very prompt and courteous service, would definitely buy from here again. From the test drive to pulling off the lot, painless experience. More

by jameshansen999
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Coker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 04, 2025 -

Grand Prairie Ford responded

Thank you for your kind review! We're thrilled to hear that your experience was prompt, courteous, and painless from start to finish. It's great to know that we made your car buying process smooth and enjoyable. We truly appreciate your feedback and look forward to helping you again in the future!

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