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Grand Prairie Ford

Grand Prairie, TX

Overview
Employees
Reviews
Vehicles
4.6
1,655 Reviews
Grand Prairie Ford is a highly respected car dealership located at 701 E. Palace Parkway in Grand Prairie, Texas. We are proud to serve buyers within the Grand Prairie community, as well as shoppers within the Dallas-Fort Worth area. For years, we have been a premier dealer for locals searching for new Ford cars for sale in Grand Prairie.
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701 E. Palace Pkwy

Grand Prairie, TX

75050

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Showing 1,655 reviews

October 13, 2024

Friendly and relaxed atmosphere! The dealership was inviting! Max had the Expedition I wanted parked and ready for me! More

by CDH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Coker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Flem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braylon Boudreaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 15, 2024 -

Grand Prairie Ford responded

Thank you for sharing your experience! We’re so glad to hear you enjoyed the friendly and relaxed atmosphere at our dealership. It’s great to know that Max had the Expedition ready for you, and that everything went smoothly. Your satisfaction is our priority, and we're happy we could make your visit a positive one. If you need anything else, don’t hesitate to reach out. Enjoy your new Expedition!

October 13, 2024

Jose Pacheco is first rate. He was WONDERFUL from start to finish! He was kind, helpful, informative, honest, and the best car salesperson I’ve ever worked with! More

by DECEMBERBOYD12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Flem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braylon Boudreaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Pacheco FIVE STARS
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Oct 15, 2024 -

Grand Prairie Ford responded

Thank you for your fantastic review! We're thrilled to hear that Jose provided you with such a wonderful experience. His dedication to kindness, honesty, and customer service truly makes him stand out. We appreciate your feedback and hope to see you again soon! Enjoy your new vehicle!

October 13, 2024

Great customer service. Lily our sales representative was outstanding and made sure we left satisfied. More

by Julian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Romello Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Flem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lily
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Oct 15, 2024 -

Grand Prairie Ford responded

Thank you for your wonderful review! We're thrilled to hear that Lily provided you with outstanding customer service and ensured your satisfaction. We appreciate your feedback and look forward to serving you again in the future!

October 12, 2024

Good customer service nice people you reach satisfaction I believe they are number one at the eara More

by Jafarmohammad979
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hermi
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Oct 14, 2024 -

Grand Prairie Ford responded

Thank you for your positive feedback! We're delighted to hear that you had a great experience with our team and found our customer service to be top-notch. We strive to provide the best for our customers, and your satisfaction means the world to us. If you need anything in the future, don't hesitate to reach out!

October 12, 2024

Hello this is Corey Hargrove, my experience with Jackie Mercer was probably the best car buying experience I’ve ever had !! He was fantastic even when I flipped out a couple of times over the payment lol ! More

by coreyhargrove09
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Huey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 14, 2024 -

Grand Prairie Ford responded

Thank you so much for sharing your wonderful experience with Jackie! We're delighted to hear that he made your car-buying journey enjoyable, even through those moments of excitement! Congratulations on your new Bronco Raptor—we're thrilled to have you as a customer for life! If you ever need anything in the future, don’t hesitate to reach out. Enjoy your new ride!

Oct 14, 2024 -

coreyhargrove09 responded

Thanks you guys so much !! CH

October 10, 2024

Easy to get to and didn't have any issues at any point during my purchase. More

by zmlay
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Coker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 11, 2024 -

Grand Prairie Ford responded

Thank you for your feedback! We're glad to hear that your purchase experience was smooth and hassle-free. If you have any questions or need assistance in the future, feel free to reach out. We appreciate your business!

October 10, 2024

Very disappointed in the lack of transparency during the sale and the silence after the fact. More

by pandasig82
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Cristian
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Oct 14, 2024 -

Grand Prairie Ford responded

Thank you for your feedback. We're sorry to hear about your disappointment regarding the sales process and communication afterward. Your experience is important to us, and we would like to address your concerns. Please reach out to Joseph Coates at JCoates@grandprairieford.com. He will be able to assist you and ensure that your concerns are heard and resolved. Thank you for bringing this to our attention.

October 10, 2024

Excelente servicio de parte del personal de venta, muy cordial el trato, explícito a la hora de la negociación… Muy contento con mi trato y sobre todo la adquisición de mi nuevo camión… muchas gracias More

by Ithan Fermin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josue Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Flem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parker Fugate
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 11, 2024 -

Grand Prairie Ford responded

¡Muchas gracias por sus amables palabras! Nos complace saber que tuvo una excelente experiencia con nuestro personal de ventas y que está satisfecho con su nuevo camión. Su satisfacción es nuestra máxima prioridad y valoramos su preferencia. Si necesita algo en el futuro, ¡no dude en comunicarse con nosotros!

October 10, 2024

Muy buena atención por parte del personal de venta, cordial y atento, muy explícito a la hora de la negociación muy contento y feliz por la adquisición de ese gran camión…. Muchas gracias More

by Ithan Fermin
Recommend Dealer
Yes
Employees Worked With
Josue Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Flem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parker Fugate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 11, 2024 -

Grand Prairie Ford responded

¡Muchas gracias por su maravillosa reseña! Nos complace saber que tuvo una experiencia positiva con nuestro personal de ventas y que está satisfecho con su nueva camioneta. Su satisfacción significa mucho para nosotros y agradecemos sus amables palabras. Si tiene alguna pregunta o necesita ayuda en el futuro, no dude en comunicarse con nosotros. ¡Disfrute de su nuevo vehículo!

October 09, 2024

Very professional! My sales rep Trevon went above and beyond to make sure I was satisfied with my purchase. Treveon was excellent, I never would’ve guessed he had been More

by C_DOUGLAS92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Treveon Gary
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Oct 11, 2024 -

Grand Prairie Ford responded

Thank you so much for your kind words! We’re thrilled to hear that Trevon provided you with such excellent service and made your purchasing experience enjoyable. It’s great to know his knowledge and professionalism stood out to you. We appreciate your support and look forward to assisting you in the future!

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