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Grand Prairie Ford

Grand Prairie, TX

Overview
Employees
Reviews
Vehicles
4.7
1,879 Reviews
Grand Prairie Ford is a highly respected car dealership located at 701 E. Palace Parkway in Grand Prairie, Texas. We are proud to serve buyers within the Grand Prairie community, as well as shoppers within the Dallas-Fort Worth area. For years, we have been a premier dealer for locals searching for new Ford cars for sale in Grand Prairie.
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701 E. Palace Pkwy

Grand Prairie, TX

75050

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Showing 1,879 reviews

May 08, 2025

Jackie, was great! ! Highly recommend coming and dealing with him all the way dealing with him was very quick easy! More

by Kocureklucia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2025 -

Grand Prairie Ford responded

Thank you for the enthusiastic feedback! We're so glad to hear that working with Jackie made your experience quick and easy. It's always great to know when a team member goes above and beyond—your recommendation means a lot!

May 07, 2025

Everything and everyone was great at the dealership. Would recommend to family and friends searching for a new car. More

by RLSHARP25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Coker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braylon Boudreaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2025 -

Grand Prairie Ford responded

Thank you for the wonderful feedback! We're thrilled to hear that you had a great experience with both our team and the dealership overall. It means a lot that you'd recommend us to your family and friends—we truly appreciate your support and trust!

May 07, 2025

Scott offered a great sense of commitment and dedication to his sale and to us. They offered us great deals as well as respected our decisions. More

by martinmurillo192
Recommend Dealer
Yes
Employees Worked With
Scott B Smith
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May 09, 2025 -

Grand Prairie Ford responded

Thank you for sharing your experience! We're thrilled to hear that Scott provided you with such dedicated support throughout your visit. It's wonderful to know you felt a strong sense of commitment and that your decisions were met with respect and professionalism. We're also glad you were pleased with the deals offered—earning your trust and satisfaction means a great deal to us.

May 06, 2025

Only drawback was they let me leave…and then called back the next day with another offer. More

by Crbprint
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2025 -

Grand Prairie Ford responded

Thank you for your feedback! We're glad to hear you had a positive experience overall. We understand that receiving a follow-up offer after you've already made a decision can be a bit confusing, and we apologize for any inconvenience this may have caused. We appreciate your business and are here to help with any further questions or needs you might have!

May 06, 2025

Max is probably the most down to earth salesperson I have ever met and so willing to help. Will most definitely be back doing business as long as he is there! More

by nbfbaseball
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Coker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 07, 2025 -

Grand Prairie Ford responded

Thank you for the wonderful feedback! We're thrilled to hear that Max made such a positive impression and provided a helpful, down-to-earth experience. It's great to know he earned your trust and future business—we’ll be sure to pass along your kind words to him. We look forward to welcoming you back!

May 06, 2025

Jackie and the rest of the team got my mom and I the best deal possible on this new 25’ Stang! I appreciate all they did to make this happen. More

by Kevin L
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Romello Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Coker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenda Rosas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Elizondo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Flem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braylon Boudreaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parker Fugate
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2025 -

Grand Prairie Ford responded

Thank you so much for your kind words! We're thrilled to hear that Jackie and the team were able to help you and your mom find the perfect deal on your new Mustang. We appreciate your business and are so happy we could make the process a great experience for you. Enjoy your new ride! If you need anything else, don't hesitate to reach out.

May 02, 2025

The dealership was super clean very welcoming and the experience wasn’t stressful at all I went in asking for information came out with a band new truck. More

by benji78592
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josue Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2025 -

Grand Prairie Ford responded

Thank you for sharing your positive experience! We're thrilled to hear that you found our team welcoming and that the process was smooth and stress-free. It's great to know that you got the information you needed and ended up with a brand new truck. We appreciate your feedback and hope you enjoy your new vehicle!

May 01, 2025

I already did in my previous text a few days ago. Why you asking me again? More

by Artfahim49
Recommend Dealer
Yes
Employees Worked With
Brandon Flem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Flem
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May 02, 2025 -

Grand Prairie Ford responded

Thank you for your feedback, and we apologize for any confusion. We truly appreciate your previous review and the time you took to share your thoughts. If there's anything further you'd like to discuss or if you have any additional feedback, feel free to let us know. We're here to assist you!

May 01, 2025

Jackie was professional, thorough, and not pushy. He helped me through every step in the process. I did not have any interaction with Brandon. Everyone I did meet was super helpful and kind. More

by happyg39
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2025 -

Grand Prairie Ford responded

Thank you for your thoughtful review! We're so glad to hear that Jackie was able to guide you through the process with professionalism and care, ensuring you felt comfortable every step of the way. It’s great to know that everyone you interacted with was helpful and kind. We truly appreciate your feedback and look forward to assisting you again in the future!

May 01, 2025

I don't feel that they were upfront on website and salesperson didn't inform us of what features the vehicle had or didn't have after we told them from the beginning what features we were wanting. Als More

by peysenjohn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Josue Cruz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Flem
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2025 -

Grand Prairie Ford responded

Thank you for sharing your feedback, and we are sorry to hear that you are frustrated with your experience. We understand how important it is to have clear communication regarding the features of a vehicle. Additionally, we recognize that the time it took to finalize your purchase was longer than expected, and we appreciate your patience. We’d love the opportunity to address your concerns further and ensure a more streamlined process moving forward. Please reach out to Maricela Vera at Mvera@grandprairieford.com, and we will work to resolve this to your satisfaction.

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