Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Grand Prairie Ford

Grand Prairie, TX

Overview
Employees
Reviews
Vehicles
4.7
1,874 Reviews
Grand Prairie Ford is a highly respected car dealership located at 701 E. Palace Parkway in Grand Prairie, Texas. We are proud to serve buyers within the Grand Prairie community, as well as shoppers within the Dallas-Fort Worth area. For years, we have been a premier dealer for locals searching for new Ford cars for sale in Grand Prairie.
Contact Dealership
View Awards

701 E. Palace Pkwy

Grand Prairie, TX

75050

Directions

By Type

Showing 1,874 reviews

February 16, 2025

Ronnie Smith was great. He made the process smooth and easy. Thank you for your help in buying our new car! More

by afinnell33
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 17, 2025 -

Grand Prairie Ford responded

Thank you for your kind words! We're so glad to hear that Ronnie made the process smooth and easy for you. It’s always our goal to provide a seamless experience, and we appreciate you choosing us for your new car purchase. Enjoy your new ride!

February 16, 2025

Thanks again for making my car buying experience so simple! Called in advance and they had the vehicle(s) parked at the front waiting for my arrival. Ron was very knowledgeable about the vehicles featu More

by JPYLE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Moore
Report | Print
Feb 17, 2025 -

Grand Prairie Ford responded

Thank you for your wonderful feedback! We're so glad to hear that your car-buying experience was smooth and hassle-free. Our team always strives to make the process as simple and convenient as possible. We appreciate your kind words about Ron and look forward to helping you again in the future. Enjoy your new vehicle!

February 16, 2025

Fantastic experience! Cruz was amazing and relatable, working with us and our circumstances. I've already told several people about our experience and highly recommend him More

by LMOYAL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josue Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenda Rosas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Flem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 17, 2025 -

Grand Prairie Ford responded

Thank you for your fantastic review! We're so glad to hear that Cruz made your experience amazing and was able to work with you and your circumstances. We truly appreciate your recommendations and are grateful for your support. We look forward to serving you and others you refer in the future!

February 16, 2025

Administrative charges are high. $13,000, car price base of $42,000, why increase 13% only for administrative is high for me More

by cpreciado71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Alejandro Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 19, 2025 -

Grand Prairie Ford responded

Thank you for sharing your concerns. We understand that transparency in pricing and administrative fees is essential when making a vehicle purchase, and we regret that this aspect of your experience did not meet your expectations. We would appreciate the opportunity to discuss this matter further and address your concerns directly. Please contact Maricela Vera at Mvera@grandprairieford.com so we can assist you.

February 13, 2025

Only have positive thoughts of all experiences with Grand Prairie Ford! We are always greeted by the most friendly, caring and knowledgeable individuals. We will continue to be loyal forever customers. It’s More

by LISAANNDOMINGUEZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josue Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel Anzaldua and Joey Pacheco Gerald M Coker Jr & know I’m forgetting one or two other names
Report | Print
Feb 17, 2025 -

Grand Prairie Ford responded

Thank you so much for your incredibly kind words! We're beyond thrilled to hear that you've had such positive experiences with us, both during your purchases and with our service team. Your loyalty means the world to us, and we’re so happy to know that our team has been able to make each visit seamless and stress-free. We truly appreciate your gratitude, and we look forward to continuing to serve you for many years to come!

February 13, 2025

Great experience easy to work with wonderful people very helpful big things to summer great service More

by JUANITAOZUNA554
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Summer
Report | Print
Feb 17, 2025 -

Grand Prairie Ford responded

Thank you for your wonderful feedback! We're so glad to hear that you had a great experience and found our team helpful and easy to work with. A big thanks to Summer for providing excellent service. We appreciate your support and look forward to assisting you again!

February 12, 2025

Mark was great throughout the process Finance person explained the warranty benefits and the whole process was very smooth. More

by Matt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brenda Rosas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Webster
Report | Print
Feb 13, 2025 -

Grand Prairie Ford responded

Thank you for the fantastic review! We're thrilled to hear that Mark provided excellent service and that the entire process was smooth for you. It's also great to know that our finance team took the time to explain the warranty benefits clearly. We truly appreciate your feedback and are so happy you had a positive experience with us!

February 11, 2025

Beware Bad experience they add items you unauthorized like warranty, and they gave me the runaround. More

by pete_garcia24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brenda Rosas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 17, 2025 -

Grand Prairie Ford responded

Thank you for your review. We value all customer feedback and want to ensure a clear and straightforward process for everyone. To help us better understand the situation and review your purchase, please reach out to Maricela Vera at Mvera@grandprairieford.com. We look forward to hearing from you.

February 10, 2025

Used vehicles, shouldn't be posted if vehicles is not ready to be sold. Damage from used vehicles should be serviced and ready by the time the vehicle is posted in any app or at least the customer should More

by erikd.fnd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Issac Oliva
Report | Print
Feb 12, 2025 -

Grand Prairie Ford responded

Thank you for your feedback. We'd like to understand more about your specific situation and the vehicle you're referencing. Please contact Maricela Vera at Mvera@grandprairieford.com with further details so we can look into this further.

February 10, 2025

Jackie really helped me and my family out made sure we were comfortable very attentive made sure we got the deal we wanted More

by jdmontes4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandro Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 11, 2025 -

Grand Prairie Ford responded

Thank you for your wonderful review! We're so glad to hear that Jackie took great care of you and your family, ensuring you were comfortable and helped you get the deal you wanted. We truly appreciate your feedback and look forward to serving you again soon!

1
...
16
17
18
...
188