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Grand Prairie Ford

Grand Prairie, TX

Overview
Employees
Reviews
Vehicles
4.7
1,775 Reviews
Grand Prairie Ford is a highly respected car dealership located at 701 E. Palace Parkway in Grand Prairie, Texas. We are proud to serve buyers within the Grand Prairie community, as well as shoppers within the Dallas-Fort Worth area. For years, we have been a premier dealer for locals searching for new Ford cars for sale in Grand Prairie.
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701 E. Palace Pkwy

Grand Prairie, TX

75050

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Showing 1,775 reviews

December 24, 2024

We are proud owners of 2023 Explorer. Minnie Thank You for an amazing experience. Minnie was awesome, made us feel at ease.Very professional. Minnie went beyond the call of duty. She has More

by gomezlilliepl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brenda Rosas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenda Granillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 27, 2024 -

Grand Prairie Ford responded

Thank you so much for the fantastic review, Paul and Lillie! We’re thrilled to hear that Minnie made your experience so positive and enjoyable. It’s wonderful to know she made you feel at ease and went above and beyond to provide excellent service. We truly appreciate your kind words and are excited for you to enjoy your new 2023 Explorer! We look forward to serving you again in the future!

December 24, 2024

Great job and great sales staff to work with us on vehicles and explaining the process More

by DAVISJRWILLIAM38
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Romello Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie
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Dec 27, 2024 -

Grand Prairie Ford responded

Thank you for your feedback! We're thrilled to hear that our sales team did a great job and provided clear explanations throughout the process. We strive to make every experience smooth and enjoyable, and we're glad we could meet your expectations. We look forward to assisting you again in the future!

December 24, 2024

Lilly was awesome to work with and Scott the finance manger was also awesome. Everyone was friendly and respectful to work with . More

by guastella2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lilly Barron
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Dec 27, 2024 -

Grand Prairie Ford responded

Thank you for your review! We're delighted to hear that Lilly and Scott made your experience enjoyable and that everyone you worked with was friendly and respectful. Providing excellent service is our priority, and we're thrilled that it showed during your visit. We look forward to serving you again in the future!

December 24, 2024

Very efficient and did not waste my time. Got the car I wanted with no hassle More

by dawaunalacy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Rodriguez, Melissa Lang
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Dec 27, 2024 -

Grand Prairie Ford responded

Thanks! We're thrilled to hear you had such a smooth experience. Our goal is to make the process as efficient as possible, and it's great to know we hit the mark. Enjoy your new car!

December 24, 2024

Very friendly & helpful dealership! Marcus & Cesar are some of the most professional & helpful sales guys I’ve ever dealt with. Made the whole buying process easy & quick, highly recomm More

by tyler.farrington1992
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brenda Rosas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 27, 2024 -

Grand Prairie Ford responded

Thanks for the fantastic review, Tyler! We’re thrilled to hear that Marcus and Cesar made your buying experience smooth and enjoyable. Your recommendation means a lot to us, and we can’t wait to serve you again in the future!

December 24, 2024

Love my new Ford Explorer and love the service I received from everyone involved in my purchase More

by derick.nelson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josue Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Flem
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 27, 2024 -

Grand Prairie Ford responded

Thank you for your wonderful review! We're so happy to hear that you love your new Ford Explorer and that you had a great experience with everyone involved in your purchase. We appreciate your trust and look forward to assisting you again in the future!

December 24, 2024

The purchase process was easier than previous car purchases. I feel I was treated fairly and with respect. I got the vehicle I was looking for. More

by karenkbrown
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josue Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 27, 2024 -

Grand Prairie Ford responded

Thank you for your feedback! We’re thrilled to hear that your purchase process was easier and that you felt treated fairly and with respect. It’s our goal to ensure every customer gets the vehicle they’re looking for, and we’re so glad we were able to meet your expectations. We look forward to assisting you again in the future!

December 24, 2024

Everyone was very helpful with the whole process of purchasing a vehicle and went as smooth as could be. More

by Lazaro
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Geovanni Leurin
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Dec 27, 2024 -

Grand Prairie Ford responded

Thank you for your positive review! We're thrilled to hear that the process of purchasing your vehicle went smoothly and that our team was able to assist you every step of the way. We strive to make every experience as seamless as possible, and we're glad it met your expectations. We look forward to working with you again in the future!

December 23, 2024

It was okay I feel like they only help you based on looks or if you’re wearing a high end brand. More

by nancyperez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brenda Rosas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 27, 2024 -

Grand Prairie Ford responded

Thank you for sharing your feedback. We’re truly sorry to hear that you didn’t feel fully supported during your visit. We strive to provide excellent service to all of our customers, regardless of appearance. Your experience is important to us, and we would like to address your concerns. Please reach out to Maricela Vera at Mvera@grandprairieford.com so we can better understand what happened and work toward improving your experience.

December 23, 2024

The salesman was great New but he was trying to do a good job. We had two finance guys and one was very sneaky. Tried to add a warranty when we made sure we told him we did not want to warranty so anyone nee More

by llll1994
Recommend Dealer
No
Employees Worked With
Marcus
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Dec 27, 2024 -

Grand Prairie Ford responded

We're glad to hear that the salesman made a positive impact during your visit and worked hard to assist you. However, we understand your concerns regarding the finance process and want to assure you that transparency and respect for your preferences are our top priorities. We encourage you to reach out with any further questions or if you'd like to discuss your experience in more detail. Please feel free to contact us at Mvera@grandprairieford.com.

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