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Grand Prairie Ford
Grand Prairie, TX
1,655 Reviews
Grand Prairie Ford is a highly respected car dealership located at 701 E. Palace Parkway in Grand Prairie, Texas. We are proud to serve buyers within the Grand Prairie community, as well as shoppers within the Dallas-Fort Worth area. For years, we have been a premier dealer for locals searching for new Ford cars for sale in Grand Prairie.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,655 reviews
January 14, 2011
I am happy with the vehicle that I bought but the sales experience was stressful and deceptive. I was asking to be explained the numbers on closing and the guy acted like he was very put out to have to exp experience was stressful and deceptive. I was asking to be explained the numbers on closing and the guy acted like he was very put out to have to explain them to me. I "walked" on two occasions but then someone would come out and get me and tell me they were going to drop the price another 500. In the end they dropped the price 1000 dollars but I noticed after signing that he went in and tacked on extra to the price that I paid for the extended warranty. Also with a 750+ credit rating he told me all he could get me was 7.5% financing. I know he could have done better than that. More
by dmarcozon
Employees Worked With
sales manager
September 04, 2010
I was deceived over the phone by the internet sales manager that my car would receive a certain trade in value if it was found to be in excellent condition upon inspection. After a 3 hour drive to d manager that my car would receive a certain trade in value if it was found to be in excellent condition upon inspection. After a 3 hour drive to dealership I was lowballed on my trade-in and the email correspondence between myself and the internet sales manager was not honored. I would never trust nor recommend purchasing a vehicle from this dealership. More
by tradosaurus
Employees Worked With
Carl and Arvin
July 23, 2010
Outstanding customer service on the new F150 that we purchased through Grand Prairie Ford. The sales staff was very helpful in the new car orientation. Will definitely go back for next vehicle purchas purchased through Grand Prairie Ford. The sales staff was very helpful in the new car orientation. Will definitely go back for next vehicle purchase. Did I mention that the service was outstanding?! More
by cattaway
Employees Worked With
Jacque Marvin
July 22, 2010
I went to GP Ford to look at a car I found on their website. I was excited to find out that they're open until Midnight since I had after work and had my daughter with me. Plus, the dealership is pre website. I was excited to find out that they're open until Midnight since I had after work and had my daughter with me. Plus, the dealership is pretty centrally located to Dallas or FW. From the time when I first arrived to after I purchased the vehicle I had a great experience. The were super nice to my daughter as well. The salesman was really knowledgeable about the car and the financing dept. was very professional. I never felt pressured to buy the vehicle, they just helped answer any questions that I had. I would recommend them to anyone looking at a new or used car. More
by RyanM
Employees Worked With
Steve Bova
July 22, 2010
This is a wonderful place to buy a car and form a lasting automotive relationship. The staff REALLY cared about helping me choose the best vehicle to fit my needs. I will tell EVERYONE what a GREAT place Gra automotive relationship. The staff REALLY cared about helping me choose the best vehicle to fit my needs. I will tell EVERYONE what a GREAT place Grand Prairie Ford is when they need to buy a car!!!! More
by babyyma
Employees Worked With
Drew Robertson
