Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Grand Prairie Ford

Grand Prairie, TX

Overview
Employees
Reviews
Vehicles
4.6
1,655 Reviews
Grand Prairie Ford is a highly respected car dealership located at 701 E. Palace Parkway in Grand Prairie, Texas. We are proud to serve buyers within the Grand Prairie community, as well as shoppers within the Dallas-Fort Worth area. For years, we have been a premier dealer for locals searching for new Ford cars for sale in Grand Prairie.
Contact Dealership
View Awards

701 E. Palace Pkwy

Grand Prairie, TX

75050

Directions

By Type

Showing 1,655 reviews

November 19, 2024

Bought a ram 1500 big horn, after two weeks later the radiator broke, dealership didn't fix l, I fixed out my pocket. More

by joelj402
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brenda Rosas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lawrence Sedillo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandro Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricardo Pinilla, Raul Tranquilino, Kyel Rodriguez, Kennedy Richarson, Rodolfo Ramirez, Karissa Pratt
Report | Print
Nov 21, 2024 -

Grand Prairie Ford responded

We're very sorry to hear about the issue with your truck. This is certainly not the experience we want for our customers, and we understand your frustration. Please reach out to Maricela Vera at Mvera@grandprairieford.com so we can look into this further and see how we can assist you. We value your business and want to ensure this is addressed properly.

November 18, 2024

Perfect service as expected! Always had a great experience here, the salesman know what they are doing and are very transparent, fun and easy! More

by Ramon Villanueva
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Geovanni Leurin
Report | Print
Nov 20, 2024 -

Grand Prairie Ford responded

Ramon, thank you for the fantastic review! We're thrilled to hear you had such a positive experience with our team. We strive for transparency and fun, and it’s great to know we hit the mark. We look forward to seeing you again soon!

November 17, 2024

Massive! Very accommodating. Very friendly. Eager to please and get you in a new ride. More

by aperkins2469
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Smith
Report | Print
November 17, 2024

Good people who are responsive to customer needs. I have dealt with Eric Guzman in past and did not hesitate to work with him again. Good selection of used vehicles. More

by RAYGBUSH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Benson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandro Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua North
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2024 -

Grand Prairie Ford responded

Thank you for your feedback! We're thrilled to hear that you’ve had such a positive experience working with Eric in the past and that you felt confident returning. It's great to know that our team was responsive to your needs and that you found a good selection of used vehicles. We appreciate your continued trust and look forward to assisting you again in the future!

November 17, 2024

I made a recent purchase and as it was too late, I signed the purchase documents on impulse. Unfortunately, they do not explain the price of the vehicle and make you sign digitally and do not give you any do More

by Diaz240
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Alejandro Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2024 -

Grand Prairie Ford responded

Thank you for sharing your feedback, and we apologize for any confusion or frustration you experienced during your purchase. We want to ensure that all of our customers fully understand their purchase details. Please reach out to Maricela Vera at Mvera@grandprairieford.com, and she will be happy to assist you and address any concerns you may have regarding your purchase. We look forward to resolving this for you.

November 17, 2024

Christian Benitez and Mr Cedilo were fantastic. Brenda made closing the deal a breeze!! Great overall experience More

by info@gabrielsong.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lawrence Sedillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Benitez
Report | Print
Nov 20, 2024 -

Grand Prairie Ford responded

Thanks, Gabriel! We're thrilled to hear you had such a fantastic experience with Christian, Mr. Cedilo, and Brenda. Our team is dedicated to making the process smooth and enjoyable for everyone. We appreciate your positive feedback!

November 17, 2024

Mr, Pacheco was very professional! We really enjoyed our experience. Will be back for our future vehicles with Mr. Pacheco. More

by noel.puente
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brenda Rosas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2024 -

Grand Prairie Ford responded

Thank you for your fantastic review, Noel! We're thrilled to hear about your positive experience with Mr. Pacheco. We look forward to welcoming you back for your future vehicle needs!

November 17, 2024

Did a good job. Patrick is very professional. Alejandro in finance we easy to work with and explained everything. More

by lwjohn12
Recommend Dealer
Yes
Employees Worked With
Alejandro Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Mitchell
Report | Print
Nov 20, 2024 -

Grand Prairie Ford responded

Thank you! We're thrilled to hear that Patrick and Alejandro made such a positive impact. Our team strives for professionalism and clarity, and your feedback reinforces our commitment. We appreciate your support!

November 17, 2024

Scott Smith was amazing from beginning to end. He did everything he could to make sure we were happy when we left. Jon Jensen made sure we were well taken care of and got into the vehicle we wante More

by aperkins2469
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Romello Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Smith & Jon Jensen
Report | Print
Nov 20, 2024 -

Grand Prairie Ford responded

Thanks for the fantastic review! We're thrilled to hear you had such a positive experience with us. Our team loves helping customers find their perfect ride, and your feedback truly motivates us to keep up the great work! Enjoy your new wheels!

November 17, 2024

The dealership had some very kind and helpful people to assist me with find the vehicle I wanted. Thank you to Scott Smith I love my Bronco! More

by alicia.vaughn2010
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Smith
Report | Print
Nov 20, 2024 -

Grand Prairie Ford responded

Alicia, thanks for your wonderful review! We're thrilled to hear that Scott and our team made your car-buying experience enjoyable. Enjoy your new Bronco, and we look forward to assisting you again in the future!

1
...
13
14
15
...
166