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Grand Prairie Ford

Grand Prairie, TX

4.7
2,327 Reviews
Grand Prairie Ford is a highly respected car dealership located at 701 E. Palace Parkway in Grand Prairie, Texas. We are proud to serve buyers within the Grand Prairie community, as well as shoppers within the Dallas-Fort Worth area. For years, we have been a premier dealer for locals searching for new Ford cars for sale in Grand Prairie.
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701 E. Palace Pkwy

Grand Prairie, TX

75050

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Showing 2,327 reviews

October 25, 2025

Got us a Raptor! Thank you Jackie!!! If you need a car go see Jackie! More

by JESSICACORREA7262
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2025 -

Grand Prairie Ford responded

Thank you immensely for choosing Grand Prairie Ford for your Raptor purchase! We're thrilled that Jackie was able to help you find exactly what you were looking for. It's wonderful to hear that you had such a positive experience and that you're recommending Jackie to others who might be in the market for a vehicle. Your satisfaction with both your new Raptor and the service you received means everything to us. We appreciate you taking the time to share your experience and look forward to serving you again in the future.

October 24, 2025

Good people, very nice and helpful in Sales, Finance and service department, highly recommend checking Grand Prairie Ford out if you are looking for A new or used vehicle More

by VIKTRAN2020
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josue Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2025 -

Grand Prairie Ford responded

Thank you for taking the time to share your wonderful experience with us. We are delighted to hear that our team members across sales, finance, and service made such a positive impression on you. Your kind words about our helpful and friendly approach mean so much to us at Grand Prairie Ford. We truly appreciate you recommending us to others who might be searching for their next vehicle. It brings us great joy to know that we could provide you with the quality service you deserved throughout your visit.

October 23, 2025

Fueron muy amables el sr Ron Smith definitivamente regresaría con el. el mejor para mi este sr se gano todas las estrellas 🌟 ✨️ More

by VILLALOBOSGADIE69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : No recuerdo el nombre pero era de san luis potosí hispano.El mejor en finanzas
Oct 28, 2025 -

Grand Prairie Ford responded

We are utterly delighted to hear about your wonderful experience with us. Your kind words about Ron Smith's exceptional service truly mean the world to us. We understand how important it is to work with someone who treats you with genuine care and respect throughout your visit. It brings us great joy to know that Ron made such a positive impression and that you felt valued as a customer. Your five-star feedback motivates our entire team to continue providing the outstanding service you experienced. We look forward to welcoming you back whenever you need us.

October 23, 2025

The was team was very responsive, attentive, and easy to work with. Jackie was great, as was the rest of the team. More

by PSDavis72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Flem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sindia was great too!!
Oct 28, 2025 -

Grand Prairie Ford responded

Thank you for taking the time to share your wonderful experience. We sincerely value your feedback about our team's responsiveness and attention to your needs. It means so much to hear that working with us felt easy and seamless. Jackie and our entire team take great pride in providing exceptional service, and your kind words truly make their day. We appreciate you choosing Grand Prairie Ford and look forward to serving you again in the future.

October 23, 2025

came for a ford expedition but because of credit score had to go for an explorer to start fresh and work up to expedition is what the salesman said ... just pay ontime and qet credit up to get to that goa More

by RUDYCARREON
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josue Cruz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Benson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Braylon Boudreaux
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2025 -

Grand Prairie Ford responded

Thank you for your review. We understand that finding the right vehicle within your budget and credit situation can require some adjustments to your original plans. It sounds like our team worked with you to find a practical solution with the Explorer that can help you build your credit while still getting you into a quality vehicle. We appreciate that you're taking the steps to work toward your goal of eventually getting that Expedition. Making your payments on time is indeed a great way to strengthen your credit score. We're here to support you on this journey and look forward to helping you reach that goal in the future.

October 23, 2025

Great service and very responsive. From my Sales agent Jesse, to the finance manger who was very kind. More

by quaniece19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse and the lady in finance
Oct 28, 2025 -

Grand Prairie Ford responded

We are overjoyed to hear about your wonderful experience. Your kind words about receiving excellent service and quick responsiveness truly mean the world to us. We are thrilled that our sales team provided you with outstanding assistance and that our finance manager made such a positive impression with their kindness. It brings us great joy to know that our team members went above and beyond to ensure you had an exceptional visit. We deeply appreciate you taking the time to share your positive feedback and look forward to continuing to serve you with the same level of excellence in the future.

October 22, 2025

Great service. Worked with me to reach a deal, and allowed me to use my prequalified auto loan from my bank. Jackie was understanding and helpful in reaching a deal More

by JAKEPRITCHARD123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josue Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Flem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2025 -

Grand Prairie Ford responded

We greatly appreciate your feedback about your experience with us! It means a lot to know that our team was able to work with you to find a solution that met your needs. Thank you for choosing Grand Prairie Ford and for taking the time to share your positive experience!

October 22, 2025

Good experience, smooth transaction. 11 more words, 11 more words, 11 more words 2 more words More

by robdgeo
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackie Mercer
Oct 27, 2025 -

Grand Prairie Ford responded

We are pleased to hear about your positive experience. It's wonderful to know that your transaction went smoothly and that you found the process hassle-free. Your satisfaction means everything to us, and we truly appreciate you taking the time to share your feedback. We look forward to serving you again in the future.

October 22, 2025

I had service, with friendly and knowledgeable employees. The staff was attentive. Thank you for that. More

by Tara
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alejandro Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua North
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2025 -

Grand Prairie Ford responded

We are thrilled to hear about your positive experience with our team. It means so much to know that you found our employees both welcoming and well-informed during your visit. We take pride in having staff members who are genuinely helpful and focused on providing excellent care to each customer. Your recognition of their attentiveness truly brightens our day. Thank you for taking the time to share your feedback - it helps us continue delivering the quality service that matters most to you.

October 21, 2025

Excellent The best purchase I had done! Our salesman Juan was very kind and patient More

by MARIADELCARMENIBARRA882
Recommend Dealer
Yes
Employees Worked With
Brandon Flem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Flem
Oct 27, 2025 -

Grand Prairie Ford responded

We are overjoyed to hear that you had such an outstanding experience with your vehicle purchase with us at Grand Prairie Ford! We truly appreciate you taking the time to share your positive experience and look forward to serving you again in the future.

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