Grand Prairie Ford

Grand Prairie Ford responded

Thank you for your great feedback! We’re pleased to hear that you found our vehicle selection and pricing to be reasonable and that our service met your expectations. Your satisfaction is our priority, and we’re grateful for the opportunity to serve you. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you for choosing us, and we look forward to seeing you again!

Grand Prairie Ford responded

Thank you for your feedback! We’re glad to hear that you found our service to be in great condition and that you had a positive experience in our store. We strive to provide the best for our customers, and your satisfaction is our priority. If you have any specific suggestions or further comments, please feel free to share. We appreciate your support and look forward to serving you again!

Grand Prairie Ford responded

Thank you so much for your glowing review! We’re thrilled to hear that you had an exceptional experience at our dealership. It’s wonderful to know that Geovanni provided you with knowledgeable and attentive service while making your car-buying process smooth and pressure-free. We take pride in our wide selection of vehicles and transparent financing process, and we’re delighted that everything met your expectations. Your satisfaction is our top priority, and it's rewarding to know that you drove away feeling amazing in your new car! Thank you for choosing us, and we look forward to serving you again in the future. Enjoy your new ride!

Grand Prairie Ford responded

Thank you for your review! We’re delighted to hear that Ron was able to help you find a new car that met your needs. We appreciate your straightforward approach to the buying process, and we're glad the numbers worked out in your favor. If you have any questions or need further assistance in the future, please don’t hesitate to reach out. Enjoy your new car, and we look forward to serving you again!

Grand Prairie Ford responded

We are delighted to hear about your continued positive experience. Your loyalty and repeated business mean a great deal to our entire team, and we're grateful you've found consistent quality and service with us. We take pride in cultivating a dealership environment where every staff member is committed to being helpful, friendly, and respectful. The fact that you would enthusiastically recommend us and plan to return speaks volumes about our team's dedication to customer satisfaction. Your ongoing trust is the most meaningful endorsement we could receive. We look forward to continuing to exceed your expectations with every future interaction. Thank you for choosing Grand Prairie Ford and for taking the time to share your experience.

Grand Prairie Ford responded

We are truly delighted by your outstanding feedback about Nelson. Your recognition of his exceptional service highlights the commitment and professionalism our team strives to deliver. Nelson's dedication to keeping you fully informed throughout the service and repair process demonstrates the high level of customer care we value. By providing clear, consistent communication, Nelson exemplifies the standard of service we aim to provide for every customer. Your specific acknowledgment that Nelson is a great asset to our dealership is both meaningful and appreciated. Team members like Nelson are the backbone of our commitment to exceptional customer service, and we are proud to have him representing our organization. Thank you for taking the time to share such a positive and detailed review. Feedback like yours not only validates Nelson's hard work but also motivates our entire team to maintain these high standards of service. We appreciate your trust and look forward to continuing to serve you with the same level of excellence Nelson demonstrated during your recent visit.

Grand Prairie Ford responded

Thank you for your fantastic review! We are thrilled to hear that you had a quick, easy, and friendly experience with us. Our team strives to make the entire process as smooth as possible, and it’s wonderful to know we delivered exactly what you were looking for. Your satisfaction is our top priority, and we are glad we could assist you effectively. We appreciate your trust in us and your kind words about our service. Thank you for choosing us, and we look forward to helping you again in the future! Enjoy your new vehicle!

Grand Prairie Ford responded

Thank you so much for your wonderful review! We are thrilled to hear that you had a positive experience with our service and that our customer service team met your expectations. Providing great quality service, effective communication, and excellent management is what we strive for every day. Your feedback reinforces our commitment to delivering an outstanding experience for all our customers. We truly appreciate your kind words and your support. It’s customers like you who motivate our team to keep improving and providing top-notch service. Thank you for choosing us, and we look forward to serving you again in the future!

Grand Prairie Ford responded

Thank you for your kind words! We’re so glad to hear that you had a positive experience and that our team member was nice and patient while helping you. It’s our goal to ensure our customers receive the best deals possible, and we’re thrilled to know we achieved that for you. We appreciate you taking the time to share your feedback and look forward to helping you again in the future!

Grand Prairie Ford responded

Thank you for your feedback! We’re glad to hear that Brandon provided you with great service and a good deal on your new truck. However, we always strive for a 5-star experience, and we want to ensure that we address any concerns you may have. Please feel free to reach out to Maricela Vera at Mvera@grandprairieford.com. She would be happy to discuss your experience further and see how we can improve. Thank you for sharing your thoughts, and we hope to hear from you soon!