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Grand Prairie Ford

Grand Prairie, TX

Overview
Employees
Reviews
Vehicles
4.7
1,843 Reviews
Grand Prairie Ford is a highly respected car dealership located at 701 E. Palace Parkway in Grand Prairie, Texas. We are proud to serve buyers within the Grand Prairie community, as well as shoppers within the Dallas-Fort Worth area. For years, we have been a premier dealer for locals searching for new Ford cars for sale in Grand Prairie.
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701 E. Palace Pkwy

Grand Prairie, TX

75050

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Showing 1,843 reviews

February 11, 2025

Beware Bad experience they add items you unauthorized like warranty, and they gave me the runaround. More

by pete_garcia24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brenda Rosas
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 17, 2025 -

Grand Prairie Ford responded

Thank you for your review. We value all customer feedback and want to ensure a clear and straightforward process for everyone. To help us better understand the situation and review your purchase, please reach out to Maricela Vera at Mvera@grandprairieford.com. We look forward to hearing from you.

February 10, 2025

Used vehicles, shouldn't be posted if vehicles is not ready to be sold. Damage from used vehicles should be serviced and ready by the time the vehicle is posted in any app or at least the customer should More

by erikd.fnd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Issac Oliva
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Feb 12, 2025 -

Grand Prairie Ford responded

Thank you for your feedback. We'd like to understand more about your specific situation and the vehicle you're referencing. Please contact Maricela Vera at Mvera@grandprairieford.com with further details so we can look into this further.

February 10, 2025

Jackie really helped me and my family out made sure we were comfortable very attentive made sure we got the deal we wanted More

by jdmontes4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandro Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 11, 2025 -

Grand Prairie Ford responded

Thank you for your wonderful review! We're so glad to hear that Jackie took great care of you and your family, ensuring you were comfortable and helped you get the deal you wanted. We truly appreciate your feedback and look forward to serving you again soon!

February 10, 2025

Very prompt and friendly well informed of everything going on clean and others asked if we were attended too More

by Maddy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Huey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 11, 2025 -

Grand Prairie Ford responded

Thank you for your review! We're glad to hear that you had a prompt and friendly experience with our team. Keeping our customers well-informed and ensuring a comfortable visit is always a top priority. We appreciate your feedback and look forward to serving you again in the future!

Feb 17, 2025 -

Maddy responded

Our experience was very good everyone that attended us did an awesome job from the entrance to the final signing of the papers our thanks to sales rep he did an amazing job getting us exactly what we were looking for thank you all

February 09, 2025

Great comminication. Lots of models to choose from. Easy financing processing. Fast in and out slaes pricess More

by aguiarpurchase
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Coker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Flem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karla
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Feb 10, 2025 -

Grand Prairie Ford responded

Thank you for sharing your experience! We're glad to hear you enjoyed the variety of models, easy financing process, and quick sales experience. We appreciate your feedback and look forward to serving you again!

February 09, 2025

Large inventory knowledgeable personnel courteous and friendly and helpful to me and my family. I would recommend this dealership. More

by rick5957
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josue Cruz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 10, 2025 -

Grand Prairie Ford responded

Thank you for the wonderful review! We're so glad to hear that you and your family had a great experience with us. We truly appreciate your recommendation and look forward to serving you again in the future!

February 09, 2025

Great worker. Attentive to the customer and helpful to set up mine and the wifes new vehicle More

by bneal2006
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Coker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenda Rosas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Flem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 10, 2025 -

Grand Prairie Ford responded

Thank you for sharing your feedback! We're glad to hear that our team provided excellent service and helped set up both of your vehicles. We appreciate your trust and look forward to assisting you again in the future!

February 09, 2025

We have always enjoyed the atmosphere and friendly reception of each staff person. Any questions we may have is answered to the full extent. We left with our new vehicle with sufficient knowledge and More

by Patmtz46
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Flem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braylon Boudreaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 11, 2025 -

Grand Prairie Ford responded

Thank you for your wonderful review! We're so glad to hear that you've consistently enjoyed the atmosphere and found our staff to be friendly and informative. It’s our priority to ensure you leave with a full understanding of your new vehicle, and we’re pleased we were able to provide that experience for you. We truly appreciate your feedback and look forward to serving you again in the future!

February 09, 2025

The Staff was upfront and transparent, Very helpful and got us in the vehicle with the deal we wanted! We would definitely go back! More

by RUSTY.CROKE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Braylon Boudreaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin ( Salesman)
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Feb 10, 2025 -

Grand Prairie Ford responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with our staff and were able to get the deal you wanted. We look forward to welcoming you back in the future!

February 08, 2025

Jackie was the best car salesman we’ve had. He made us feel part of his family. I would highly recommend him to anyone looking for a new car! More

by Alegna79
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brenda
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Feb 10, 2025 -

Grand Prairie Ford responded

Thank you for sharing your experience! We're so glad to hear that Jackie made your car buying experience special. We truly value the relationships we build with our customers, and it's wonderful to know you felt like part of the family. We'll be sure to pass along your kind words to Jackie!

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